ART HOTEL NARITA

3.0 star property

Photo gallery for ART HOTEL NARITA

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby
Public bath
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Kosuge 700, Narita, Chiba, 286-0127
  • Place, Omote-sandō
    ‪3 min drive‬
  • Place, Sakura-no-Yama Hill
    ‪6 min drive‬
  • Place, Naritasan Park
    ‪7 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Comfort Double (Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Suite(Non-Smoking)

  • Sleeps 2

Deluxe Suite(Non-Smoking)

  • Sleeps 2

Deluxe Twin (Non-smoking)

  • Sleeps 2

Deluxe Double (Non-smoking)

  • Sleeps 2

Standard Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Double B (Non-smoking)

  • Sleeps 2

Comfort Twin (Non-smoking)

  • Sleeps 2

Superior Double (Non-smoking)

  • Sleeps 2

Superior Semi Double (Non-smoking)

  • Sleeps 3

Deluxe Twin+2Extra Beds(Non-smoking)

  • Sleeps 4

Garden Wing Twin (Non-smoking)

  • Sleeps 2

Garden Wing Twin+Extra Bed(Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3

Family Room(Non-smoking)

  • Sleeps 3

Room

  • Sleeps 4

Superior Semi Double (Non-smoking)

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

Superior Semi Double+Extra Bed (Non-smoking)

8.4 out of 10
Very good
(35 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

Standard DoubleA (Non-smoking)

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Comfort Double (Non-smoking)

8.4 out of 10
Very good
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard DoubleB (Non-smoking)

7.4 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Double (Non-smoking)

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Double (Non-smoking)

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Standard Twin (Non-smoking)

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Comfort Twin (Non-smoking)

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Comfort Twin+Extra Bed (Non-smoking)

7.0 out of 10
Good
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 3 Large Single Beds

Deluxe Twin (Non-smoking)

9.0 out of 10
Wonderful
(8 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin+Extra Bed(Non-smoking)

  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Large Single Beds

Deluxe Twin+2Extra Beds(Non-smoking)

8.4 out of 10
Very good
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds

Deluxe Triple (Non-smoking)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

Garden Double (Non-smoking)

7.4 out of 10
Good
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Garden Twin (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Garden Twin+Extra Bed(Non-smoking)

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

Suite(Non-Smoking)

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Suite(Non-Smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Universal Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

Family Room(Non-Smoking)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

Family Room+Extra Bed(Non-Smoking)

  • 32 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 3 Large Single Beds

No cleaning service Garden Double (Non-smoking)

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Garden Twin (Non-smoking)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Garden Twin+Extra Bed(Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Comfort Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Comfort Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Comfort Twin+Extra Bed (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Superior Semi Double (Non-smoking)

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

No cleaning service Superior Double (Non-smoking)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleA (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard DoubleB (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Standard Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Deluxe Suite(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Deluxe Double (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

No cleaning service Deluxe Twin (Non-smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Deluxe Twin+Extra Bed(Non-smoking)

  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Deluxe Twin+2Extra Beds(Non-smoking)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Murphy Beds

No cleaning service Deluxe Triple (Non-smoking)

  • 1 bedroom
  • Sleeps 6
  • 3 Large Single Beds

No cleaning service Family Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Large Single Beds

No cleaning service Family Room+Extra Bed(Non-Smoking)

  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Murphy Bed

No cleaning service Universal Room(Non-Smoking)

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

No cleaning service Superior Semi Double+Extra Bed (Non-smoking)

  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Murphy Bed

Room Selected at Check-In - Late Check-In 18PM - Non-Smoking

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Comfort Queen (Non-smoking)

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Room (Non-smoking)

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 1 Single Bunk Bed

Superior Queen (Non-smoking)

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Family Room+Extra Bed(Non-Smoking)

  • Sleeps 4

Universal Room(Non-Smoking)

  • Sleeps 2

Garden Wing Double (Non-smoking)

  • Sleeps 2

Superior Semi-Double Room With Extra Bed-Non-Smoking

  • Sleeps 3

Standard Double A (Non-smoking)

  • Sleeps 2

Family Room (Non-Smoking) New

  • Sleeps 4

Superior Queen (Non-Smoking) New

  • Sleeps 2

Comfort Queen (Non-Smoking) New

  • Sleeps 2

Deluxe Triple (Non-smoking)

  • Sleeps 3

Similar properties

About the area

Narita

With a stay at ART HOTEL NARITA in Narita (Kosuge), you'll be within a 10-minute drive of Naritasan Shinshoji Temple and Narita Omotesando. .This spa hotel is 1 mi (1.7 km) from Omote-sandō and 1.7 mi (2.8 km) from Sakura-no-Yama Hill.

What's nearby

  • Omote-sandō - 3 min drive - 1.7 km
  • Sakura-no-Yama Hill - 6 min drive - 3.4 km
  • Narita International Culture Hall - 6 min drive - 3.7 km
  • Naritasan Park - 7 min drive - 3.7 km
  • Narita Omotesando - 7 min drive - 4.0 km

Getting around

  • Higashi-Narita Station - 5 min drive
  • Narita Intl. Airport (NRT) - 9 min drive

Restaurants

  • ‪一天門 - ‬4 min drive
  • ‪宮武讃岐うどん - ‬4 min drive
  • ‪AVANTI - ‬4 min drive
  • ‪丸源ラーメン - ‬4 min drive
  • ‪リンガーハット - ‬4 min drive

About this property

ART HOTEL NARITA

ART HOTEL NARITA offers 489 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Televisions come with premium digital channels.

Bathrooms include shower/tub combinations and toilets with an electronic bidet. This Narita hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from noon to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between noon and 11:00 PM. The temperature in the hot springs is set to 108°F.

Make yourself at home in one of the 489 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and toilets with an electronic bidet. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as hot springs and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite at Soh, one of the hotel's 2 restaurants. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Narita? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Soh - This restaurant serves lunch and dinner.
NARITA BOLD KITCHEN - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 300 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,210 for children
  • 2 restaurants

Restaurants on site

  • NARITA BOLD KITCHEN
  • Soh

Things to do

  • 4 indoor/outdoor hot springs
  • Full-service spa
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Hot springs open from noon - 11:00 PM
  • Hot springs water temperature - 42 ºC
  • Public bath open from noon - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 26-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-in and check-out times vary according to the room booked. Rooms titled Late Check-in and Early Check-out allow for check-in at 9 PM and check-out at 6 AM. For other room types, check-in starts at 3 PM and check-out is 11 AM.

Shuttle buses to/from Narita International Airport (NRT) and JR Narita train station have occupancy limits. Guests may have to wait 30 minutes to an hour to board when buses are full. Groups of 10 or more people cannot be accommodated on the same bus.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1210 for children
  • Self parking fee: JPY 300.00 per day
  • Spa fee: JPY 700 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.
This property charges a facility fee to access the spa area, equipped with indoor and outdoor mineral springs. The fee is charged per person, per use.

We should mention

Hot springs access available from noon to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hotel Narita View

Narita View

Narita View Hotel

ART HOTEL NARITA Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 874 out of 1954 reviews
Rating 8 - Good. 503 out of 1954 reviews
Rating 6 - Okay. 296 out of 1954 reviews
Rating 4 - Poor. 161 out of 1954 reviews
Rating 2 - Terrible. 120 out of 1954 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia, San Diego

Stayed 1 night in Feb 2026

4/10 Poor

Barbara

Stayed 1 night in Feb 2026

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were cool and had some nice amenities that came with it. Very clean as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Laila Abou

Stayed 3 nights in Jan 2026

10/10 Excellent

Jia-Yun

Stayed 1 night in Feb 2026

8/10 Good

eileen

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Ist room we were assigned was horrible was crowded with beds and very dated it was a garden room and was very rough .we complained
Stayed 3 nights in Jan 2026

10/10 Excellent

Hsiaowen

Stayed 1 night in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and we received excellent service throughout our stay. Would definitely book again.
Stayed 1 night in Feb 2026

2/10 Terrible

Taylor

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
left and forfeited our night at this hotel because it was not in good condition
Stayed 2 nights in Jan 2026

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
I was amazing but I ended up leavening 2 and 1/2 weeks early for emergency reasons
Stayed 25 nights in Jan 2026

8/10 Good

Chu Yee

Travelled with partner
Liked: Cleanliness, amenities
Staff were friendly. Shuttle bus to and from airport and Aeon mall was convenient. Onsen was excellent. However, rooms were a bit rundown. Some areas definitely need renovation. We were in the garden wing (older). Washroom can use some bleach to rid mold near the mouldings.
Stayed 1 night in Feb 2026

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly friendly and helpful staff, beautiful lobby, excellent restaurant and a great onsen as well. Highly recommended!
Stayed 1 night in Feb 2026

10/10 Excellent

SAYAKA

Stayed 1 night in Jan 2026

10/10 Excellent

John, Watsonville

Stayed 1 night in Feb 2026

8/10 Good

Rocel Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, friendly and accommodating staff.
Stayed 2 nights in Jan 2026

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities
Breakfast great. Rooms small. Good to have a small supermarket available. Airport transfers good.
Stayed 1 night in Jan 2026

10/10 Excellent

Uzaifah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff were nice, konbini in the building too.
Stayed 1 night in Jan 2026

10/10 Excellent

Sammy-Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was our second time staying here. Clean, affordable and the staff were very friendly. Love that there’s a family mart on the main floor that’s open 24 hours.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Harumi

Liked: Cleanliness, amenities, property conditions & facilities
Facility itself is actually not so new, but well renovated and most importantly very clean. All staff were very helpful and friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
I'm very pleased of staying in this hotel. I would give 5 stars, but the negative comments of others are true (old furniture at least at the rooms and stained carpets at least on the way to my room 4th floor). I went once to the 11th floor as there is a bar there and it seems a completely different decoration and higher level of luxury (dark and shiny colors). I couldn't enter at the bar as it was too early, but just by getting out of the elevator, it was like a different hotel. Anyway, the price, service, amenities, extras, for what I got were just great! The room I stayed in had what I needed (except maybe for a microwave) but there was 2 available close to the reception. The exterior, reception and lounges are really good! I particularly appreciated the shuttles (town and airport) as there where available almost each hour. Also, every time I interacted with the reception employees, each time they solved my questions or demands. I only went once to the restaurant (breakfast) and I wish I tried for lunch and used the service more times. The onsen was good and with a second entry included for the next morning. I already said it, but I want to insist that the price was really good! I paid for 9 days, what I would paid for 2 or maybe 3 days almost anywhere else! So, in general great place to stay.
Stayed 9 nights in Jan 2026

10/10 Excellent

Stephen

Great onsen
Stayed 1 night in Jan 2026

10/10 Excellent

Chiaki

Liked: Cleanliness, staff & service, amenities
Convenient free shuttle from and back to NRT. ONSEN!!!! And the breakfast buffet is awesome!
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service
We enjoy the Onsen
Stayed 1 night in Jan 2026

8/10 Good

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The room and hotel (apart from lobby etc) was extremely outdated, however the bed was extremely comfortable and had best sleep of the trip. Decent sized room for family of 4 and very affordable accommodation option before flying out. Shuttle to and from airport was convenient.
Stayed 1 night in Jan 2026