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Aparthotel

The Nautilus Napier

4.0 star property

Photo gallery for The Nautilus Napier

View from room
Ocean View Executive Suite with Spa | Living area
Balcony view
Front of property
Executive House, Non Smoking, Ocean View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Kitchen

Explore the area

View map
387 Marine Parade, Napier, 4110
  • Marine Parade
    ‪1 min walk‬
  • National Aquarium of New Zealand
    ‪6 min walk‬
  • Napier Prison
    ‪19 min walk‬
  • Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Executive House, Non Smoking, Ocean View

Executive House, Non Smoking, Ocean View | Living area

Executive House, Non Smoking, Ocean View

  • 100 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for Ocean View Executive Apartment with Spa

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Executive Apartment with Spa

  • 51 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Ocean View Executive Suite with Spa

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Executive Suite with Spa

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean View Premium Suite with Spa bath

Premium bedding, minibar, in-room safe, blackout curtains

Ocean View Premium Suite with Spa bath

  • 45 sq m
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Ocean View Premium Studio with Spa

Ocean View Premium Studio with Spa

Ocean View Premium Studio with Spa

  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio with Partial View

Executive Studio with Partial View

Executive Studio with Partial View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite with Partial View

Premium bedding, minibar, in-room safe, blackout curtains

Executive Suite with Partial View

  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Apartment with Partial View

Premium bedding, minibar, in-room safe, blackout curtains

Executive Apartment with Partial View

  • 1 bedroom
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Ocean View Executive Studio with Spa

Ocean View Executive Studio with Spa

Ocean View Executive Studio with Spa

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Napier

A stay at The Nautilus Napier places you in the heart of Napier, steps from Marine Parade and Napier Beach. .This spa aparthotel is 0.4 mi (0.6 km) from Opossum World and 0.4 mi (0.6 km) from National Aquarium of New Zealand.
View more Aparthotels in NapierOpens in a new window

What's nearby

  • Marine Parade - 1 min walk - 0.0 km
  • National Aquarium of New Zealand - 6 min walk - 0.6 km
  • McLean Park - 11 min walk - 1.0 km
  • War Memorial Conference Center - 15 min walk - 1.3 km
  • Napier Prison - 19 min walk - 1.7 km

Getting around

  • Napier (NPE-Hawke's Bay) - 13 min drive

Restaurants

  • ‪Rogue Hop - ‬10 min walk
  • ‪KFC - ‬12 min walk
  • ‪Angkor Wat Kiwi Bakery & Cafe - ‬10 min walk
  • ‪Mint Restaurant - ‬7 min walk
  • ‪Adoro Cafe - ‬9 min walk

About this property

The Nautilus Napier

Art Deco aparthotel with a full-service spa and a restaurant
The Nautilus Napier offers 41 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 65-inch Smart televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a hot tub.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 41 air-conditioned rooms featuring kitchens with refrigerators and ovens. Wired and wireless internet access is complimentary, while 65-inch Smart televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and minibars.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this Art Deco aparthotel include complimentary wireless internet access and tour/ticket assistance.
Enjoy local cuisine at Burtons at The Nautilus, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Burtons at The Nautilus - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Full-service spa
  • Hot tub

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Restaurants on site

  • Burtons at The Nautilus

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch Smart TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 2 floors
  • 41 units
  • Art Deco architecture
  • Built in 2008
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Early check-in subject to availability
Early check-in fee: NZD 79
Late check-in subject to availability
Late check-in fee: NZD 79 for check-in between 9:00 PM and 7:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 76

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 39.00 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Early check-in fee: NZD 79 (subject to availability)
  • Late check-in fee: NZD 79 for check-in between 9:00 PM and 7:30 AM
  • Late check-out fee: NZD 76 (subject to availability)
  • Crib (infant bed) fee: NZD 39.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nautilus Apartment Napier
Nautilus Napier
Nautilus Napier Motel
Nautilus Napier Aparthotel
The Nautilus Napier Napier
The Nautilus Napier Aparthotel
The Nautilus Napier Aparthotel Napier

Reviews

The Nautilus Napier Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1251 out of 1935 reviews
Rating 8 - Good. 524 out of 1935 reviews
Rating 6 - Okay. 105 out of 1935 reviews
Rating 4 - Poor. 29 out of 1935 reviews
Rating 2 - Terrible. 26 out of 1935 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Prue

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great sized rooms and good service throughout our stay. Warm and comfortable big bed
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great but rooms are tired
Stayed 1 night in May 2025

10/10 Excellent

Carolina Narona

Travelled with family
Liked: Cleanliness, room comfort
Beautiful place. Good TV viewing choices. Close to city centre.
Stayed 1 night in Jun 2025

10/10 Excellent

Nickia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful night stay
Stayed 1 night in Jun 2025

6/10 Okay

Tauru

Stayed 1 night in May 2025

10/10 Excellent

Victoria, Tauranga

Liked: Cleanliness, property conditions & facilities
Would stay again :)
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Great location but very dated.

Great location. Property is quite dated. Spa bath was amazing but it dominated thr bathroom. Overpriced for what we paid, but i was a popular weekend.
Stayed 2 nights in May 2025

2/10 Terrible

Jamie

Travelled with partner
While staying at The Nautilus Napier, our car was broken into in their carpark, which understandably caused significant stress. Unfortunately, we asked to leave early to address the situation and ensure our belongings were safe. We explained the circumstances to the hotel staff and requested a refund for the remaining night, but they were unable to accommodate our request due to their no-refund policy. While I understand policies are in place for a reason, I had hoped the hotel might have made an exception given the exceptional circumstances. The property itself was clean, but this experience left us feeling disappointed at a time when some understanding would have made a big difference.
Stayed 3 nights in Jan 2025

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall an excellent stay. Highly recommended
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Philip, Surrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upgrade provided at no extra cost. Balcony ocean view. Large double jucuzzi. Very large room. Adjoining Indian restaurant served excellent food. Very friendly staff on reception. Reasonably priced. Highly recommended.
Stayed 1 night in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, only issue was there were two TVs in the unit and one unit would switch on by itself in the middle of the night and it was unable to be switched off at the wall
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, room comfort

Fine at the Right Price

We booked an Executive studio room with partial view but were given what appeared to be a family room (had a separate bedroom with twin beds as well as a queen/king bed in the lounge area). The spa bath was a nice addition although several jets weren't working. Overall the room was looking a little tired - marks on the tiles and furnishings - but was very clean and the bed was comfortable. We were on the ground floor and at first were a little concerned about road noise but that settled right down by the time we were ready for bed and remained quiet throughout the night. Only stayed one night but we were happy with our choice for the price paid.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely people too. They went out of their way to make sure we were comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Lisa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at The Nautilus in Napier was distressing. Slippery, unmarked tiles led to us slipping injuring ourselves. The bathroom flooded, soaking our belongings, and staff refused to take responsibility, offering no assistance. A used cigarette was found in the kitchen cupboard. Management was rude, swore at me, and refused compensation, We spent the night unable to use the bathroom. This experience was traumatic and unacceptable.
Stayed 1 night in Apr 2025

6/10 Okay

Sagar

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Overall average experience
Stayed 1 night in Apr 2025

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Professional friendly staff
Stayed 3 nights in Apr 2025

8/10 Good

Devon

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Convenient, clean and tidy, good service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in, Service staff & restaurant staff all so very nice and friendly.
Stayed 1 night in Mar 2025

8/10 Good

Elliot

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the big bath in the bedroom
Stayed 1 night in Mar 2025

10/10 Excellent

Satyam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Will stay again. Our daughter loved the spa in the room. Great views.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025