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Ballina Motel

4.0 star property

Photo gallery for Ballina Motel

Exterior
Standard Room, 1 Bedroom
Reception
Apartment | Living area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
393 Gloucester Street, Napier, 4112
  • Place, Eastern Institute of Technology
    ‪10 min walk‬
  • Place, Pettigrew Green Arena
    ‪11 min walk‬
  • Place, Church Road Winery
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Standard Studio

Premium bedding, down duvets, pillow-top beds, desk

Standard Studio

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio

Premium bedding, down duvets, pillow-top beds, desk

Executive Studio

8.4 out of 10
Very good
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

Standard Room, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Executive Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Apartment

Apartment

Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Studio
Expressotel
Napier South
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
4.5 out of 5, Wonderful, 792 reviews
The price is AU$89
includes taxes & fees
17 May - 18 May
Expressotel

About the area

Napier

With a stay at Ballina Motel in Napier (Taradale), you'll be within a 15-minute walk of Eastern Institute of Technology and Pettigrew Green Arena. .This family-friendly motel is 1.3 mi (2.1 km) from Church Road Winery and 2 mi (3.2 km) from Mission Estate Winery.
View more Motels in NapierOpens in a new window

What's nearby

  • Eastern Institute of Technology - 10 min walk - 0.9 km
  • Pettigrew Green Arena - 11 min walk - 1.0 km
  • Otatara Pa - 3 min drive - 3.2 km
  • Church Road Winery - 4 min drive - 2.2 km
  • Marine Parade - 9 min drive - 9.5 km

Getting around

  • Napier (NPE-Hawke's Bay) - 12 min drive

Restaurants

  • ‪Sideline Bar - ‬6 min drive
  • ‪Silky Oak Chocolate - ‬4 min drive
  • ‪Bay Espresso - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Ballina Motel

Ballina Motel offers 16 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 16 guestrooms, featuring kitchenettes with refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-cm LED televisions with satellite programming provide entertainment. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This motel also features babysitting (surcharge) and barbecue grills.
Take advantage of the motel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and express check-in. Free self parking is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 32-cm LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: NZD 50

Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8 AM - 5:00 PM)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 35.0 per night

Payment types

Important information

Optional extras

  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ballina Motel

Best Western Ballina Motel

Best Western Ballina Motel Napier

Best Western Ballina Napier

Motel Ballina

Ballina Motel Napier

Ballina Napier

Ballina Motel Motel

Ballina Motel Napier

Ballina Motel Motel Napier

Ballina Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 229 out of 437 reviews
Rating 8 - Good. 137 out of 437 reviews
Rating 6 - Okay. 42 out of 437 reviews
Rating 4 - Poor. 21 out of 437 reviews
Rating 2 - Terrible. 8 out of 437 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Donna

Travelled with group
Disliked: Cleanliness
Sadly we found the cleanliness not up to standard
Stayed 3 nights in Feb 2026

10/10 Excellent

Lindy

Stayed 1 night in Feb 2026

10/10 Excellent

Lindy

Liked: Cleanliness, amenities, property conditions & facilities
Yesthe stay was pleasant
Stayed 1 night in Feb 2026

6/10 Okay

Gael

Travelled with partner
Staff courteous but dreadful stain on carpet outside our room. Could do with some attention
Stayed 4 nights in Feb 2026

10/10 Excellent

Harpreet

Stayed 1 night in Feb 2026

10/10 Excellent

Lindy

Stayed 1 night in Jan 2026

4/10 Poor

John

My fault i should have got a downstairs room. Found the light switchs confusing as so many didnt seem to turn anything on and no folder with instruction especially internet
Stayed 3 nights in Jan 2026

10/10 Excellent

Samantha

Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean room, comfy bed, easy access after reception closed
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yep
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 2 nights in Jan 2026

6/10 Okay

Salesia

Stayed 3 nights in Dec 2025

4/10 Poor

Gareth

Travelled with family and small children
Disliked: Cleanliness
Room was outdated. Mattress was old and very soft. Spa bath had brown algae when turned on. Dirty mirrors and walls. Bathroom door had to be slammed to shut. Asked for a room refresh and didnt get new towels. Advertised as luxury suites. Wont be staying there again.
Stayed 3 nights in Dec 2025

8/10 Good

Nasir

Liked: Cleanliness, amenities, property conditions & facilities
it was good
Stayed 2 nights in Dec 2025

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was great
Stayed 1 night in Dec 2025

6/10 Okay

Devon

Stayed 1 night in Dec 2025

4/10 Poor

TONY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stained carpet, bathroom missing fixture for soap etc, toilet seat heavily corroded unhygenic plastic (i.e.) suface like sandpaper with plastic breaking down. Basically badly in need of refurbish. Only the outside of complex appeared freshly painted and appealing
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to shops, clean room and friendly staff.
Stayed 2 nights in Nov 2025

6/10 Okay

Stacey

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Room - two light bulbs had blown and not been replaced. There were anys coming from the bathroom to the kitchen. No complementary offering of coffee unless i wanted decafe. Plenty of tea or hot chocolate. No complementary milk. There was however someones half 2ltr bottle of milk and apple juice in the fridge. Not sure why these were left behind. Bathroom - spa bath did not work. Wasn't a requirement but more of a luxury provided and not in working condition. Some mold growing around the top of the bath that needs some attention. Bedroom - no net curtains in the back bedroom. Had to keep the cutains closed in darkness. Would have been nice to open them but not a major inconvenience Only had one interaction with staff while asking for another rubbish bag. No staff at check in or check out.
Stayed 2 nights in Oct 2025

10/10 Excellent

Casey

Liked: Cleanliness
Yeah it did feilds werent to far and town
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

michael

Stayed 1 night in Oct 2025

6/10 Okay

Richard

Disliked: Property conditions & facilities
There were shops and eating out close by
Stayed 1 night in Oct 2025

10/10 Excellent

Noeline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the apartment. Just need to fix the on button for the spa bath! Nice and quiet area. Walkable to nearby restaurant! Will go back!
Stayed 2 nights in Oct 2025

4/10 Poor

Dave

Disliked: Staff & service, amenities, property conditions & facilities
Firstly, nobody behind counter rung number on note on the counter, no answer second, was supposed to be a daily room service, there wasn't, wet towels were left on the floor, smelt like mold the next day, thirdly had to buy toilet paper because nobody came to top up
Stayed 2 nights in Sep 2025