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Courtyard by Marriott Hakuba

4.0 star property

Photo gallery for Courtyard by Marriott Hakuba

Exterior
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Property amenity
Deluxe Room, 2 Single Beds (Japanese Western)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
2937 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪15 min walk‬
  • Place, Happo-one Adam Gondola
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds (Japanese Western)

Deluxe Room, 2 Single Beds (Japanese Western)

Deluxe Room, 2 Single Beds (Japanese Western)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds (Japanese Western)

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds (Japanese Western)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Hot Spring)

Desk, laptop workspace, blackout curtains, free WiFi

Premium Room, 1 King Bed (Hot Spring)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, free WiFi

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Hot Spring)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds (Hot Spring)

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds (Dog Friendly, With Hot-Spring Bath)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Hakuba

With a stay at Courtyard by Marriott Hakuba in Hakuba, you'll be a 3-minute drive from Hakuba Happo-One Ski Area and 7 minutes from Hakuba Goryu Ski Resort. .This hotel is 5.3 mi (8.6 km) from Tsugaike Ski Resort and 0.1 mi (0.1 km) from Hakuba Ski Jumping Stadium.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Art Museum - 1 min walk - 0.2 km
  • Hakuba Happo-One Ski Area - 15 min walk - 1.3 km
  • Hakuba Olympic Museum - 18 min walk - 1.5 km
  • Happo-one Adam Gondola - 5 min drive - 2.7 km

Getting around

  • Hakuba Station - 11 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 102 min drive

Restaurants

  • ‪トロイメライ - ‬15 min walk
  • ‪ミーティア - ‬14 min walk
  • ‪胡座屋 Aguraya - ‬8 min walk
  • ‪Sounds Like Café - ‬5 min walk
  • ‪Calico - ‬6 min walk

About this property

Courtyard by Marriott Hakuba

Courtyard by Marriott Hakuba offers 72 accommodations with hair dryers and complimentary toiletries. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and bidets.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.
Make yourself at home in one of the 72 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for lunch or dinner at DINING and BAR LAVAROCK, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hakuba? This hotel has 1432 square feet (133 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
DINING and BAR LAVAROCK - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,850 for adults and JPY 1,850 for children
  • A restaurant

Restaurants on site

  • DINING and BAR LAVAROCK

Things to do

  • 24-hour gym
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JPY 5500 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 3850 for adults and JPY 1850 for children
  • Pet fee: JPY 5500 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Laforet Club Hotel Happo
Laforet Club Hakuba Happo
Laforet Club Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba Hakuba
Hakuba Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Laforet Club Hotel Hakuba Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba
Courtyard Marriott Hotel
Courtyard Marriott
Laforet Club Hakuba Happo
Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Courtyard by Marriott Hakuba Hotel Hakuba

Courtyard by Marriott Hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 200 reviews
Rating 8 - Good. 55 out of 200 reviews
Rating 6 - Okay. 15 out of 200 reviews
Rating 4 - Poor. 6 out of 200 reviews
Rating 2 - Terrible. 3 out of 200 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

phillip

Travelled with group
Liked: Cleanliness
Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.
Stayed 5 nights in Feb 2026

8/10 Good

Jill

Stayed 7 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis in the mountains with great service and food
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The gentleman who check us in was very helpful and friendly and provided such good service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities
I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .
Stayed 7 nights in Feb 2025

10/10 Excellent

Nomiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kokoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with private Onsen Bath was AMAZING!! Definitely will so it again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Poor

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
Stayed 4 nights in Dec 2024

10/10 Excellent

SIEW LEE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Stayed 2 nights in Jan 2024

4/10 Poor

Nicolas

Stayed 3 nights in Feb 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Scott, Huntsville

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Stayed 2 nights in Apr 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you

8/10 Good

Jay

Stayed 1 night in Dec 2022

4/10 Poor

Troy

Disliked: Staff & service, property conditions & facilities, room comfort

Not good stay

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Stayed 4 nights in Nov 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is amazing!
Stayed 3 nights in Mar 2020