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Grand Mercure Lake Biwa Resort & Spa

4.0 star property

Photo gallery for Grand Mercure Lake Biwa Resort & Spa

Standard Room, 2 Single Beds, Lake View (Japanese Western Style)
Premium bedding, in-room safe, desk, iron/ironing board
Reception
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
38 Oshima-cho, Nagahama, Shiga-ken, 526-0066
  • Place, Keiunkan Garden
    ‪6 min walk‬
  • Place, Yanmar Museum
    ‪11 min walk‬
  • Place, Kurokabe Square
    ‪15 min walk‬

Room options

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake side

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, Japanese style, 4 futon beds, Lake side

7.4 out of 10
Good
(23 reviews)
  • Sleeps 7
  • 4 Single Futons

View all photos for Standard Room, Multiple Beds, Lakeside

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, Multiple Beds, Lakeside

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Single Bed, Mountain View

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 1 Single Bed, Mountain View

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin, Lake View

Classic Twin, Lake View

Classic Twin, Lake View

7.6 out of 10
Good
(25 reviews)
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

Classic Room, 2 Single Beds, Mountain View

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

Standard Junior Suite, Japanese-Western style, 2 single beds and 2 futon beds, Lake side

  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

Classic Room, 2 Single Beds, Lake View (Japanese Western Style)

  • Sleeps 9
  • 2 Single Beds

View all photos for Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

Standard Suite, 2 Single Beds, Lake View

  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

Standard Room, 1 Single Bed, Mountain View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

Standard Room, 2 Single Beds, Lake View (Japanese Western Style)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 7
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View

Deluxe Suite, Multiple Beds, Lake View

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds

  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Lake View

Classic Room, 2 Single Beds, Lake View

Classic Room, 2 Single Beds, Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Classic Room, 3 Single Beds

  • Sleeps 4
  • 3 Single Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, Family, Modern Japanese Style, 2 Single Beds and 3 Futon Beds

  • Sleeps 10
  • 2 Single Beds and 3 Single Futons

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About the area

Nagahama

With a stay at Grand Mercure Lake Biwa Resort & Spa in Nagahama, you'll be within a 5-minute walk of Lake Biwa and Ho Park. .This hotel is 19.2 mi (30.9 km) from Gransnow Okuibuki and 0.1 mi (0.1 km) from Biwako Quasi-National Park.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.2 km
  • Keiunkan Garden - 6 min walk - 0.5 km
  • Yanmar Museum - 11 min walk - 1.0 km
  • Kaiyodo Figure Museum - 13 min walk - 1.1 km
  • Kurokabe Square - 15 min walk - 1.3 km

Getting around

  • Nagahama Station - 13 min walk
  • Kansai Intl. Airport (KIX) - 149 min drive

Restaurants

  • ‪中華酒場 蟻の巣 - ‬12 min walk
  • ‪長浜浪漫ビール - ‬12 min walk
  • ‪伊吹山珈琲店 - ‬10 min walk
  • ‪秋吉 長浜店 - ‬7 min walk
  • ‪うどん馳走山石土平 - ‬8 min walk

About this property

Grand Mercure Lake Biwa Resort & Spa

Hotel with a seasonal outdoor pool, 4-minute walk to Lake Biwa
Grand Mercure Lake Biwa Resort & Spa offers 362 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Nagahama hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include body scrubs and body treatments. Public bath/onsen services include an indoor public bath (no minerals) and an outdoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 362 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including hot springs, karaoke, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a banquet hall.
Grab dinner at レイクビュー, a restaurant that specializes in local and international cuisine. You can also grab snacks at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 9:00 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:00 AM.
レイクビュー - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Sazanami - Onsite café. Open daily.

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Biwa Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 9:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 3,630 to 3,800 for adults and JPY 1,815 to 2,000 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sazanami
  • レイクビュー

Things to do

  • Hot springs
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Body scrubs
  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 13 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 to 3800 for adults, and JPY 1815 to 2000 for children
  • Self parking fee: JPY 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July 19 to August 31
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nagahama Royal Hotel
Nagahama Royal
Nagahama Royal Onsen Hotel
Hotel Resorts NAGAHAMA
Resorts NAGAHAMA
Hotel Resorts NAGAHAMA
Mercure Biwa & Spa Nagahama
Grand Mercure Lake Biwa Resort Spa
Grand Mercure Lake Biwa Resort & Spa Hotel
Grand Mercure Lake Biwa Resort & Spa Nagahama
Grand Mercure Lake Biwa Resort & Spa Hotel Nagahama

Grand Mercure Lake Biwa Resort & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 218 out of 649 reviews
Rating 8 - Good. 264 out of 649 reviews
Rating 6 - Okay. 108 out of 649 reviews
Rating 4 - Poor. 42 out of 649 reviews
Rating 2 - Terrible. 17 out of 649 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome drinks and nightcap were great. Breakfast buffet had so many options.
Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

8/10 Good

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money for value stay

It was clean and quiet. Close to shopping areas nearby. Buffet dinner and breakfast was available. Onsen was clean and nice.
Stayed 1 night in May 2025

10/10 Excellent

Bui

Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is really an excellent hotel. Many of the rooms should be updated, but still they are adequate and spacious. The breakfast area can be busy, but there is a large adjacent room with plenty of space. The hotel staff were great. The onsen has a spacious indoor bath and plenty of washing areas. The outdoor bath is very pleasant, just be careful walking on the stone surfaces. The staff takes good care of the onsen and sauna. The location is good. You can walk to Nagahama JR station and the old town area is just beyond. The lake and the large beautiful next door park and castle is good for walking. There are not many restaurants open at night in central Nagahama, but you can probably find something.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jakapant, Bangkok

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
My room was super old with insects. Fortunately, the staff move me to another room that is newer. Overall facilities abd food are great.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

pratima

Brilliant,great service. Would love vegetarian buffet option for dinner rgough
Stayed 3 nights in Jan 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas looked refreshed, but room were old.
Stayed 1 night in Nov 2024

10/10 Excellent

Claude, Klamath Falls

Liked: Cleanliness, staff & service, property conditions & facilities
The 5 stars is based on the Expedia value and I arrived after dark. With current exchange I paid $46usd for a standard double room. The property has blemishes but it was a tremendous value (even before exchange). My experience was one night and I didn't soak in the public bath. But the residents appeared to enjoy it. I would definitely look at this property again if I'm in Nagahama.
Stayed 1 night in Nov 2024

4/10 Poor

Jaswinder

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First I want to say so the staff were great and friendly. However the property is such in the 80's and not in a good retro way. From washroom, bedding and carpets, everything looks original to when this place was built. The only areas that looks upgraded is the lobby area, which is what u see in the pictures. But much to do in surrounding area and a kid of restaurants closed by 8pm. For an advertised "resort", they need to do a lot better. Keep driving to next town and stay somewhere else.
Stayed 1 night in Sep 2024

6/10 Okay

daiki

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Right on the lake, very close to Nagahama Castle, the train station and the main Nagahama quarter.
Stayed 1 night in Aug 2024

10/10 Excellent

ARMANDO

Travelled with family, Travelled with group
Liked: Amenities
Nice pool and big bath!! The free beverage and food area also very nice!!
Stayed 1 night in Jul 2024

10/10 Excellent

helena

Stayed 1 night in Jul 2024

6/10 Okay

Gustavo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I think the old rooms are unacceptable..condition is very bad. There is no reason why they should allow people to stay in these rooms
Stayed 1 night in Jun 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

Khai Wor, Singapore

Travelled with group
Liked: Staff & service
It has a nice view.
Stayed 1 night in May 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is on the banks of Lake Biwa and it’s very easy to walk to Nagahama shopping street
Stayed 3 nights in Apr 2023

10/10 Excellent

Yumi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel has hot springs which opens early morning. also, the hotel is close to the small gallery and shopping area.
Stayed 2 nights in Feb 2023

8/10 Good

Hak Kwong, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities
The property is located near the lake, offering splendid view. The staff has difficulty communication in English. The dining option is lacking, with very few tables available for so many guests.

6/10 Okay

Fabio

Stayed 1 night in Jul 2022

8/10 Good

ANDREY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was awesome 30 years ago, but now it is too old
Stayed 1 night in May 2022

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Awfully expensive for what you get. The hotel is centrally located to the sights in Nagahama / the IC / the lake .... but the overall price for the hotel / experience was too expensive.
Stayed 1 night in Mar 2022