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Enjoyed our stay at such an iconic hotel. Will definitely stay again and looking forward to seeing everything fully refurbished. Had great view of estuary from our room. Staff all lovely and helpful. Breakfast was very nice, great choice available with lovely sea views. Lovely bar area, again with great views, nice to sit and chat late into the evening.

The hotel is luxurious without being stuffy. All the staff I encountered were friendly, professional and helpful. The room was very clean and comfortable and I especially enjoyed the cookies. The communal areas are fantastic, so comfortable and brilliant for reading a book with a view. The breakfast has lots of options and is delicious. Looking forward to my next visit.

When we got to our room we had to get the covers changed as they had blood in them. We had to ask for more pillows and the Duvet was to small as when one of us moved the other got all the duvet taken off them. The bed was also uncomfortable so didn’t sleep well. Didn’t appreciate getting woken early with other guests making a lot of noise in the hall way considering there were signs to say they were in a quiet room. Over all very disappointed with our stay, we have been coming to st ives for 20 years and always wondered what it was like to stay here

Awful experience. Room was in a terrible condition- rusty handle in shower, paint flaking from woodwork and stained carpets. Would never stay here again

Overlooking the beach and close to the town

I spent 3 nights for work, the location is amazing, the hotel is old but in a good condition and clean The staff were terrible, the lady who did the check in was not bad, but others were not friendly at all when I go in or out saying hi they either do not answer back or just a cold hi in return The lady who did the check out was very bad ,I came and said : good morning I want to check out,, she didn’t look at my face, didn’t say good morning, jut : room number? Said:103 , she( didn’t look at me at all): ok , I was expecting: thank you, I hope you had a good time with us !!!! but no, nothing at al.