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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property

Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
Premium bedding, down duvets, Select Comfort beds, minibar
Property grounds
Private beach, sun-loungers, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
PO Box 1998, Muscat, 114
  • Muttrah Corniche
    ‪11 min drive‬
  • Muttrah Souq
    ‪13 min drive‬
  • Qantab Beach
    ‪16 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Mountain View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 King Bed, Balcony, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Ground Floor

5 outdoor pools, pool umbrellas, pool loungers

Deluxe Room, 2 Single Beds, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds, Balcony, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 2 Single Beds, Balcony, Mountain View

  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

5 outdoor pools, pool umbrellas, pool loungers

Deluxe Room, 2 Single Beds, Balcony, Garden View

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Mountain View

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Mountain View

  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Jumeirah Muscat Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.9 out of 5, Exceptional, (139)
The price is AU$494
for 1 room
includes taxes & fees
28 June - 29 June
Jumeirah Muscat Bay

About the area

Muscat

With a stay at Al Bustan Palace, a Ritz-Carlton Hotel in Muscat (Al-Bustan), you'll be steps from Al-Bustan Palace and 9 minutes by foot from Al-Bustan Roundabout. .This beach resort is 1.8 mi (2.9 km) from Marina Bandar Al Rowdha and 3.8 mi (6.1 km) from National Museum of Oman.
View more Resorts in MuscatOpens in a new window

What's nearby

  • Marina Bandar Al Rowdha - 4 min drive - 3.4 km
  • Al Alam Palace - 10 min drive - 7.7 km
  • Muttrah Corniche - 11 min drive - 9.3 km
  • Muttrah Souq - 13 min drive - 14.4 km
  • Qantab Beach - 16 min drive - 11.4 km

Getting around

  • Muscat Intl. Airport (MCT) - 37 min drive

Restaurants

  • ‪Karak Tea - ‬6 min drive
  • ‪Sultan's Burger - ‬6 min drive
  • ‪Zuka Restaurant & Pool Bar - ‬14 min drive
  • ‪The Atrium Tea Lounge - ‬3 min walk
  • ‪breakfast@Samba - ‬16 min drive

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury resort on the beach, with 5 outdoor pools
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 4 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 250 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Khiran Terrace, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Al Khiran Terrace - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
China Mood - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Beach Pavilion Restaurant - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 16.27 for adults and OMR 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 281 out of 376 reviews
Rating 8 - Good. 66 out of 376 reviews
Rating 6 - Okay. 17 out of 376 reviews
Rating 4 - Poor. 9 out of 376 reviews
Rating 2 - Terrible. 3 out of 376 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Samir

Stayed 3 nights in Feb 2025

10/10 Excellent

charles

Stayed 1 night in Feb 2025

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best resort I've ever been to in my life.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mihails

Travelled with family
Stayed 5 nights in Feb 2025

10/10 Excellent

Mihails

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Indrek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness
amazing
Stayed 6 nights in Feb 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was divine, pool amenities & spa outstanding!
Stayed 3 nights in Jan 2025

8/10 Good

Cathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here but had a few issues. The good: First off, the hotel and grounds are stunning. Truly it’s out of a movie! The lobby is really breathtaking. The rooms were very clean and housekeeping was great. They provided a lot of bottled water which is so appreciated. The breakfast buffet was just fine-typical buffet in this area and the place you eat is beautiful. The pool bar had good food. Our issues were with the high cost of food and an event that led to having to make a noise complaint. It’s an RC hotel, so the price was perhaps to be expected but everything is SO high. And the night we stayed, a wedding began at 3 and blasted music right by our room until 10. Management did offer some compensation, which we appreciate, but only after complaining. Not sure what the other guests who also were paying hundreds a night did. The staff was pleasant but not friendly. Overall, I would recommend but maybe just one night to experience it.
Stayed 2 nights in Jan 2025

8/10 Good

Jahin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is incredible, the lobby is amazing and the amenities are brilliant. We were lucky enough to get upgraded at check in so our room was perfect as we had instant access to the pool. The staff was brilliant as well and it’s a brilliant place to stay if you plan on relaxing at the beach and just swimming. However, there’s nothing around the area in the hotel. You can’t walk anywhere as the hotel is in a secluded place and trying to get a taxi is difficult especially during the evening. If you’re not a fan of the food in the restaurants at the hotel, you’re only option is to order food in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tino

Stayed 2 nights in Dec 2024

10/10 Excellent

Rajnish, Penn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

reefat

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
Stayed 3 nights in Nov 2024

8/10 Good

anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria Gertrude

Stayed 8 nights in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property !
Stayed 1 night in Mar 2024

10/10 Excellent

Daeman

Liked: Cleanliness, amenities
Great service. Beautiful rooms and grounds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely PERFECT!!
Stayed 2 nights in Mar 2024

8/10 Good

Rehab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities
welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.
Stayed 1 night in Jan 2024

8/10 Good

Shruthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating