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Taj Santacruz

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Exterior
2 restaurants, lunch, dinner served; international cuisine
Coffee shop
Interior
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Place, Mod'Art International
    ‪4 min drive‬
  • Place, Mount Carmel Church
    ‪5 min drive‬
  • Place, U.S. Consulate General
    ‪15 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪13 min drive‬

Room options

View all photos for Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Presidential Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • City view
  • 483 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool View

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Taj Club, Club Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 2 Single Beds, City View

  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Grand Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

  • City view
  • 146 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed (Tranquility)

Luxury Room, 1 King Bed (Tranquility)

Luxury Room, 1 King Bed (Tranquility)

9.6 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea | View from room

Luxury Suite with Breakfast, Two Way Airport Transfers, Evening Cocktail Hours & High-Tea

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 121 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 74 sq m
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Taj Club, Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, City View

  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed (Runway View)

7.8 out of 10
Good
(6 reviews)
  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds (Runway View)

Luxury Room, 2 Single Beds (Runway View)

Luxury Room, 2 Single Beds (Runway View)

  • City view
  • 54 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • City view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

View from room
JW Marriott Mumbai Sahar
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  • Pool
  • Spa pool
  • Spa
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4.6 out of 5, Wonderful, 1,007 reviews
The price is AU$264
includes taxes & fees
15 May - 16 May
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About the area

Mumbai

With a stay at Taj Santacruz in Mumbai, you'll be 2.8 mi (4.5 km) from Juhu Beach and 2.9 mi (4.6 km) from MIDC Industrial Estate. .This luxury hotel is 3.8 mi (6.2 km) from NESCO Center and 4.5 mi (7.2 km) from U.S. Consulate General.

What's nearby

  • Mod'Art International - 4 min drive - 2.4 km
  • Mount Carmel Church - 5 min drive - 1.7 km
  • Juhu Beach - 14 min drive - 3.9 km
  • U.S. Consulate General - 15 min drive - 7.7 km
  • Jio World Convention Centre - 15 min drive - 7.7 km

Getting around

  • Western Express Highway Station - 3 min drive
  • Mumbai Vile Parle Station - 17 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 13 min drive

Restaurants

  • ‪Terminal The Food Court - ‬4 min walk
  • ‪Adar Udupi Restaurant - ‬4 min walk
  • ‪The Earth Plate - ‬1 min walk
  • ‪Ocean - ‬2 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Taj Santacruz

Taj Santacruz offers 279 accommodations with DVD players and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Jiva Spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Make yourself at home in one of the 279 guestrooms featuring iPod docking stations and minibars. 40-inch LED televisions and DVD players are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Tiqri, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mumbai? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Tiqri - This coffee shop specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Rivea - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for INR 4250 per night

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1500 for adults and INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 7:30 PM
No pets and no service animals are allowed at this property
Free in-room WiFi has a 4-device limit
Guests under 12 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision

Property is also known as

Taj Santacruz Hotel Mumbai

Taj Santacruz Hotel

Taj Santacruz Mumbai

Taj Santacruz

Taj Santacruz Hotel

Taj Santacruz Mumbai

Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 529 out of 696 reviews
Rating 8 - Good. 87 out of 696 reviews
Rating 6 - Okay. 35 out of 696 reviews
Rating 4 - Poor. 16 out of 696 reviews
Rating 2 - Terrible. 29 out of 696 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Devendrakumar J

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, staff were friendly and helpful.
Stayed 2 nights in Jan 2026

6/10 Okay

Saifa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff n food
Stayed 4 nights in Jan 2026

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious n clean rooms Terrible service n food Doesn’t meet Taj standards Have stayed at Taj hotels in several cities and countries
Stayed 2 nights in Jan 2026

10/10 Excellent

Mukesh

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew, Cypress

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2026

10/10 Excellent

Ketankumar, Maineville

Stayed 2 nights in Jan 2026

10/10 Excellent

KALLAHALLI

Stayed 1 night in Jan 2026

10/10 Excellent

Sudhir

Business traveller
Liked: Cleanliness, staff & service, amenities
Awesome property, very well located, great room sizes for Mumbai, awesome gym and breakfast
Stayed 2 nights in Jan 2026

10/10 Excellent

Shalini

Business traveller
Liked: Cleanliness, staff & service, amenities
clean room and nice location with good amenities
Stayed 2 nights in Jan 2026

10/10 Excellent

Manan

Business traveller
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jan 2026

8/10 Good

Mugdha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay. Nothing to complain about.
Stayed 1 night in Jan 2026

6/10 Okay

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent and staff vey friendly but the room wasn’t ready at check in and we had to wait over an hour
Stayed 1 night in Jan 2026

10/10 Excellent

mukesh

Stayed 1 night in Jan 2026

10/10 Excellent

Sejal

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

santosh

Stayed 2 nights in Jan 2026

10/10 Excellent

JASVIR

Stayed 1 night in Jan 2026

10/10 Excellent

SAMEEP

Stayed 2 nights in Dec 2025

10/10 Excellent

Kartavya

Stayed 1 night in Dec 2025

8/10 Good

Deepesh

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff were accommodating, and the hotel offered all the amenities you would expect from the Taj. However, there were a few setbacks. The check-in process was extremely slow and felt disorganised, with other guests pushing in and a wait of over 15 minutes before we were assisted. Additionally, the hotel initially did not recognise that we were a family of four and failed to provide sufficient bedding. This had to be escalated, although the staff were quick to resolve the issue once it was raised.
Stayed 2 nights in Dec 2025

10/10 Excellent

santosh

Stayed 1 night in Dec 2025

10/10 Excellent

Darshana

Stayed 3 nights in Dec 2025

10/10 Excellent

Deepak Prabhakar, Pune

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent and courteous staff. Clean room. Good food.
Stayed 1 night in Dec 2025

4/10 Poor

Soumil

Stayed 1 night in Dec 2025

10/10 Excellent

Subhasish

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, beautiful room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gaurav, Mechanicsburg

Stayed 1 night in Dec 2025