Family accommodation in Mount Coolum

The beach view was beautiful, the staff were helpful and friendly, the apartment was very close to the shops and a great location. The mattresses probably need to be replaced with new ones as they dipped in the middle and I woke up with a sore back/neck, the apartment smelt fairly musty and upon arriving home our clean clothes also smelt of this too.

Excellent staff

Everything was wonderful, breakfast, pool and staff but I didn’t give a 5 out of 5 because the bed was so hard.

Breakfast was good. Pool and waterpark is not heated despite the flyer given to us from repetition saying it is heated all year round. Rooms were spacious but worn out. Hot water went out unexpectedly for over 12 hours and notice wasn't given until it was already out.

If you have small children then this is a great resort. We didn’t go swimming as there were always so many children in the pool and spa. The buffet breakfast was great. I didn’t personally like the other food options that much. Lacked taste and appeared to be mass cooked. Check-in process was easy but getting the suit cases up two lots of stairs was hard as there isn’t a lift and no offer from staff the help us. Courtesy shuttle bus was very convenient and was consistent. Not somewhere I would stay again personally, but for families it is ideal.

Bathroom shower leaked water had to ise the towels every time we had a shower only 2 sachets of coffee for a weekend stay carpets were stained and bubbled