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Mercure Sunshine Coast Kawana Waters

4.5 star property

Photo gallery for Mercure Sunshine Coast Kawana Waters

Superior Suite, 1 King Bed
Exterior
1 bedroom, premium bedding, in-room safe, desk
Property entrance
Standard Room, Multiple Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Florey Boulevard, Birtinya, QLD, 4575
  • Sunshine Coast University Hospital
    ‪7 min walk‬
  • Moffat Beach
    ‪7 min drive‬
  • Mooloolaba Beach
    ‪11 min drive‬
  • Maroochydore, QLD (MCY-Sunshine Coast)
    ‪21 min drive‬

Room options

View all photos for Room (Zip Room)

Room (Zip Room)

Room (Zip Room)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(67 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Breakfast included
  • Free WiFi
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4.4 out of 5, Excellent, (724)
The price is AU$327
for 1 room
includes taxes & fees
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About the area

Sunshine Coast

With a stay at Mercure Sunshine Coast Kawana Waters, you'll be centrally located in Sunshine Coast, a 8-minute walk from Sunshine Coast University Hospital and 12 minutes by foot from NightQuarter. .This luxury hotel is 4 mi (6.4 km) from Kawana Beach and 4.1 mi (6.5 km) from Moffat Beach.

What's nearby

  • Sunshine Coast University Hospital - 7 min walk - 0.6 km
  • Sunshine Coast Stadium - 3 min drive - 2.7 km
  • Moffat Beach - 7 min drive - 5.3 km
  • SEA LIFE Sunshine Coast Aquarium - 10 min drive - 10.2 km
  • Mooloolaba Beach - 11 min drive - 11.0 km

Getting around

  • Landsborough Station - 20 min drive
  • Maroochydore, QLD (MCY-Sunshine Coast) - 21 min drive

Restaurants

  • ‪Sunshine Coast University Hospital - ‬8 min walk
  • ‪Foodstore Kawana and Takeaway - ‬3 min drive
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪La Maison du Patissier- Eric and Francoise - ‬3 min drive
  • ‪Your Mates Brewing Co. - ‬4 min drive

About this property

Mercure Sunshine Coast Kawana Waters

Luxury hotel with a 24-hour front desk and a coffee shop
Mercure Sunshine Coast Kawana Waters offers 81 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sunshine Coast hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 81 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features a picnic area, barbecue grills, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Mercure Sunshine Coast Kawana Waters has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Finnish, German, Italian, Japanese, Norwegian, Slovak, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 15 to 29 for adults and AUD 5 to 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 15 to 29 for adults, and AUD 5 to 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25621752654

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Oceanside Kawana Hotel Birtinya
Best Western Plus Lake Kawana Hotel Birtinya
Best Western Plus Oceanside Kawana Birtinya
Best Western Plus Oceanside Kawana
Best Western Plus Lake Kawana Birtinya
Best Western Plus Lake Kawana
Best Western Plus Lake Kawana Hotel
Mercure Sunshine Coast Kawana Waters Hotel
Mercure Sunshine Coast Kawana Waters Birtinya
Mercure Sunshine Coast Kawana Waters Hotel Birtinya

Mercure Sunshine Coast Kawana Waters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 1003 reviews
Rating 8 - Good. 322 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay on the coast

Always a lovely stay, especially with the little gift in the room each time. Comfy bed and clean rooms
Stayed 1 night in Mar 2025

6/10 Okay

johannes

Liked: Staff & service
Disliked: Property conditions & facilities
Only trickle of hot water in shower. Flush on toilet very slow. Noisy aircond.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property away from the hustle bustle of the usual spots.
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca, Woombye

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfortunately had a scary experience at 2am with another guest given keys to my room. Luckily I woke up to the sound of beeps on the door to stop someone walking into my room! Staff said they had double-booked my room & accidentally assigned another guest to my room!! So after that, I couldnt get back to sleep worrying someone else was going to walk in!! Not happy. Wouldnt stay again.
Stayed 1 night in Mar 2025

8/10 Good

Darwin

Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating. Room itself was very clean.
Stayed 1 night in Mar 2025

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Fermin

Stayed 2 nights in Dec 2024

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

She needs To go

Fantastic stay however there is a Grouch in the restaurant not a bit friendly tall with dark hair . Make a good goal warden .
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with lovely comfy beds

This hotel is very comfortable and clean. Lovely big rooms. Cold water machine in corridor to fill up water bottles. Very quiet. Safe and convenient parking in car park.
Stayed 2 nights in Feb 2025

10/10 Excellent

NAITIK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with water views
Stayed 1 night in Mar 2025

6/10 Okay

PJ

Stayed 1 night in Feb 2025

8/10 Good

Emi

Stayed 1 night in Feb 2025

6/10 Okay

Debbie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was comfortable and clean, but very basic. There was no microwave, no plates or utensils, no extra blanket and the toilet seat was broken.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Tried to get away from it all with a day watching sport in air conditioned comfort. Streaming services did not work, staff made poor excuses as to why. Ordered an extra hot coffee from the restaurant and it came out tepid. Mentioned it to staff and the only response I got was “I can put it in the microwave.
Stayed 1 night in Feb 2025

4/10 Poor

Anusha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not value for money

Bathroom has a smell of stagnated water, and that was not at all pleasant. Otherwise, it was not at all a bad place to stay, however smell of stagnated water was not something I expected for the price I paid.Room sevice has a limited selected of food in their menu.
Stayed 2 nights in Feb 2025

8/10 Good

Colin

Travelled with partner
Good room
Stayed 1 night in Feb 2025

4/10 Poor

Geddes

Stayed 1 night in Feb 2025

8/10 Good

Nelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable,

Stayed 1 night in Feb 2025

10/10 Excellent

Anh Chuong

Stayed 1 night in Dec 2024

10/10 Excellent

An Ruo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to hospital
Stayed 3 nights in Feb 2025

8/10 Good

Kay

Stayed 1 night in Feb 2025