Comfort Suites Downtown

2.5 star property

Photo gallery for Comfort Suites Downtown

City view
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Free daily on-the-go breakfast
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

View map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Bell Centre
    ‪5 min walk‬
  • McGill University
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(60 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(84 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(35 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Montreal

With a stay at Comfort Suites Downtown, you'll be centrally located in Montreal, steps from Sainte-Catherine Street and 6 minutes by foot from Bell Centre. .This hotel is 0.6 mi (1 km) from McGill University and 0.2 mi (0.4 km) from The Underground City.

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Bell Centre - 5 min walk - 0.5 km
  • McGill University - 8 min walk - 0.7 km
  • Montreal Convention Centre - 17 min walk - 1.4 km
  • Old Port of Montreal - 4 min drive - 2.3 km

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 575853, 2026-07-31

We should mention

Parking height restrictions apply

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 355 out of 1051 reviews
Rating 8 - Good. 333 out of 1051 reviews
Rating 6 - Okay. 211 out of 1051 reviews
Rating 4 - Poor. 81 out of 1051 reviews
Rating 2 - Terrible. 71 out of 1051 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Chad

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Amenities
Great for proximity to the Bell Centre (walking distance). Rooms very basic, paint peeling and alley behind loud at all hours. Front desk staff were nice and efficient. Breakfast was very basic
Stayed 1 night in May 2025

6/10 Okay

michelle

It was fine
Stayed 2 nights in May 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Was in town with my son for UFC315, the hotel was 7 minute walk to BELL Centre. Room was amazingly clean. We were in the middle of everything with amazing food choices in every direction. Would highly recommend to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Isabelle

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Poorly maintained

The location of this hotel is great but it is poorly maintained and in disrepair. Cleanliness is not at its best; I found hair in my bed and on the chair.
Stayed 1 night in May 2025

10/10 Excellent

Zhuoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good. Check in late night, only one worker working. Slow . In night, cannot find close to door place to park. Full. But view good, quiet place. Comfortable environment to stay.
Stayed 1 night in Apr 2025

8/10 Good

Philippe

H
Stayed 2 nights in Apr 2025

10/10 Excellent

Weizhong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

barbara

Travelled with partner
Centrally located
Stayed 1 night in May 2025

6/10 Okay

Colibri

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There is no parking included in the stay, actually there is NO parking at all. There is an extra $40 to park overnight 2 blocks away at the holiday inn parking lot, which is ridiculous.
Stayed 1 night in May 2025

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Water stations should be accessible on each floors.
Stayed 3 nights in Apr 2025

2/10 Terrible

Anne-Sophie

Disliked: Cleanliness, property conditions & facilities
The hotel needs a big upgrade.
Stayed 1 night in Apr 2025

8/10 Good

Rokendais

Stayed 3 nights in Apr 2025

10/10 Excellent

Bhavnaben, Brampton

Liked: Cleanliness, property conditions & facilities
Good 👍
Stayed 1 night in Apr 2025

6/10 Okay

MARYAM

Disliked: Property conditions & facilities
The hotel needs renovation. Two elevators were not enough.
Stayed 3 nights in Apr 2025

6/10 Okay

Carolina

Travelled with family and small children
Liked: Staff & service
The location of the Hotel was excellent. 15 min away from the main streets and mall. For a few days, I would say it's managable. They don't have a parking, there's an underground parking 5 min away from the Hotel which was 30$ overnight. The building is very old, so are the room. The beds are comfortable, but if you are looking to stay in a fancy hotel this is not what you are looking for. The walls are very thin, so you can hear the next door room. For breakfast the room is very small, a few tables, and they have scrambled eggs, sausages breakfast, some yogurts, ceareals and toasts. Not to many choices overall. It wasn't great. Overall it was ok for only 2 nights.
Stayed 2 nights in Apr 2025

2/10 Terrible

Onyeka

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Expedia lied that Comfort Suites has a very large parking on the premises. Apparently, there was no parking, and we had to pay another $40 for private parking which was some distance away from the hotel. Horrible service overall.
Stayed 1 night in Apr 2025

8/10 Good

Ricardo

Liked: Staff & service, amenities
Price and location was perfect
Stayed 3 nights in Apr 2025

8/10 Good

Alwyn

Liked: Cleanliness, staff & service
Vjffujvkgkhk
Stayed 2 nights in Apr 2025

6/10 Okay

Feng

Stayed 1 night in Apr 2025

4/10 Poor

Hasti

Stayed 2 nights in Apr 2025

8/10 Good

Janina Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You have to pay for the parking. Breafast area is too small to accommodate guest and not so clean. Although the food are okay
Stayed 2 nights in Apr 2025

8/10 Good

hakim

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025