Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
View from room
Aerial view
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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Rose Hall, Montego Bay, Saint James
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Place, Rose Hall Great House
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

King

9.0 out of 10
Wonderful
(18 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Double

8.6 out of 10
Excellent
(8 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

7.4 out of 10
Good
(16 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club King

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Club Double

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Swim Up Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Montego Bay

With a stay at Hyatt Ziva Rose Hall - All Inclusive in Montego Bay, you'll be next to a golf course, steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House. .This beach property is 8.5 mi (13.6 km) from Doctor's Cave Beach and 11.4 mi (18.4 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Half Moon Golf Course - 13 min walk - 1.1 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • Cinnamon Hill Golf Course - 2 min drive - 2.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.2 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬7 min walk
  • ‪Jamaican Rootz - ‬12 min walk
  • ‪Fuzion - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 387 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this Georgian property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Choicez, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This property has 50000 square feet (4645 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from November 11 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1004 reviews
Rating 8 - Good. 216 out of 1004 reviews
Rating 6 - Okay. 94 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Simone

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Fun times at Hyatt Ziva

We enjoyed our stay at Hyatt Ziva. Spacious room with all the added amenities and comfort -mini fridge with ample selection, robe, slippers, eco dental kits, shower caps, etc. The food options were great, the food was tasty and the staff were friendly, polite and helpful. It’s a large property and even though I don’t mind walking the distance, it was challenging for a family member to get from the lobby to Building 3, and to the various restaurants. Also, our room had a musty odor but we spent most of our time outdoors so this was not really an issue until we returned. Apart from that, we enjoyed our stay and will return.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has beautiful grounds, well-kept pools, and a small but charming beach with plenty of lounge chairs. Breakfast was solid, and cocktails were consistently well-made. However, our room in Building 2 felt dated, and pillows were lacking. Service could be slow, with unanswered calls to the front desk and long waits for basics like towels. There was also a faint musty smell in the hallways, which took away from the otherwise clean appearance. Dinner at the buffet was inconsistent, and the evening staff often seemed disengaged, making the meal experience feel rushed. Overall, a pleasant place for sunshine and relaxation, but the service and upkeep leave room for improvement.
Stayed 6 nights in Aug 2025

10/10 Excellent

Hajra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Deishaun

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Some Staff were very rude and not friendly. I saw roaches at the Jerk Hut which was very disappointing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff and great food.
Stayed 1 night in Jul 2025

4/10 Poor

Jaciel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This was our 4th Caribbean island experience and our first Hyatt stay. We were very excited. Unfortunately it left much to be desired as the hotel is old, dated and not very clean. Worst of all the AC in our room was not working properly. After the second time they “fixed it” (they had to fix the ceiling fan too) I asked for a room change. They said they would have to downgrade me to the old building and two beds (we booked the junior sweet with a king and a sofa bed). The old building (no 2 I think) is creepy old so I knew that was not an option, not to mention the attitude from front desk about it. So our 6 day stay turned into 5 hot nights and overall annoyance. The staff is definitely nicer than other Caribbean destinations but overall I would not return or recommend this resort to traveling families. One good quality was the night entertainment. Also the staff at the Kids Club were very friendly and approachable. Overall not impressed with Hyatt and would recommend Zoetry instead.
Stayed 5 nights in Jul 2025

10/10 Excellent

Angie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel lived up to every expectation
Stayed 2 nights in Aug 2025

10/10 Excellent

Yabundu

Stayed 3 nights in Aug 2025

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
I was double charged after checkout. They said a manager would reach out but no one did.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The delightful food options and the spa. Amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Stephan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is awesome. The staff go way above and beyond. Book your restaurant reservations early, they fill up fast
Stayed 3 nights in Aug 2025

8/10 Good

Domonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good food. Communicative staff. Ample spacious.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness
Stayed 6 nights in Aug 2025

6/10 Okay

Farah

Travelled with family
Liked: Amenities
Disliked: Staff & service
I was very disappointed by the poor customer service some employees showed. Additionally, the hotel is old and needs major renovation especially the rooms, carpet in the corridors and the bathrooms. The food was excellent. However, we won’t stay at this hotel again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and all staff members were professional and courteous.
Stayed 4 nights in Jul 2025

6/10 Okay

rayshell

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
building 2 needs renovation. I had a poor experience as I requested to switch rooms due to the condition of the first room.
Stayed 4 nights in Jul 2025

10/10 Excellent

NIOLEXIS

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place and people, clean and friendly. Super safe. Love the dining options.
Stayed 6 nights in Jul 2025

4/10 Poor

Eric

Travelled with family
Disliked: Amenities
Terrible customer service throughout thrle stay here. For tourism to be a main source of revenue for this region, you would think the staff would be more hospitable and customer focused. We literall6 got to the point where we did t want to ask for anthing because the staff treated us as if we were bithering them. No smiles...no warm greetings...just what??? Thus seems to be a theme over our 4 trios to Jamaica so we will not be returning.
Stayed 4 nights in Jul 2025

10/10 Excellent

constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Ebony

Stayed 5 nights in Jul 2025

10/10 Excellent

Monica

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Fun

It was fun until the last day. I found out that if booked directly through the hotel I could saved several hundred dollars. I would recommend this property for families. It was comfortable, clean, fun and provided entertainment for everyone.
Stayed 3 nights in Jul 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I expected and more, well worth my money!
Stayed 2 nights in Jul 2025

8/10 Good

Abenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time!
Stayed 4 nights in May 2025