The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Enjoy a sumptuous spread at this hotel's in-room buffet, featuring a variety of dishes and refreshments.
Guests can relax in the stylish lobby area, surrounded by comfortable seating and elegant pillars.
Relax in this inviting space with a large bed and comfortable sofa.
Relax by the pool, surrounded by a spacious area with a rectangular pool and comfortable seating.
Enjoy a peaceful canal-side retreat with a balcony overlooking the serene water.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(82 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(28 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, Canal View

9.2 out of 10
Wonderful
(17 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(35 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(9 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(121 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1036 out of 1908 reviews
Rating 8 - Good. 591 out of 1908 reviews
Rating 6 - Okay. 209 out of 1908 reviews
Rating 4 - Poor. 45 out of 1908 reviews
Rating 2 - Terrible. 27 out of 1908 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a fantastic time away in Chester, everyone of the hotel staff were amazing
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely overnight stay.

Lovely overnight stay. Fantastic location a few minutes walk into the centre of Chester. Staff very friendly and room spacious and clean. Spa/pool facilities were busy but very good. Breakfast was plentiful and in a very nice dinning room with the view of the canal.
Stayed 1 night in Apr 2025

8/10 Good

Jack

Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mill hotel Chester

Hotel was in a good location, about 10 mins walk from city centre, parking was available at £12 per night. The staff were very friendly and helpful. Hotel was very clean, the breakfast was very good, our room was spacious, comfortable but ready for a makeover. I would stay here again, we really enjoyed our stay in Chester
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Laura

Liked: Staff & service, property conditions & facilities, room comfort

Generally nice stay

We have a good stay. No issues however have stayed in other hotels in Chester that were cheaper and had better decor and more facilities. Hotel is basic but of a good standard. Balcony room but no fridge. Some areas could do with a paint / upgrade.
Stayed 1 night in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good, I'll be delighted to stay again. The car-park is £12 per night, it should be said.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing

love this hotel our second visit always have a great time would recommend this hotel to anyone were planning another visit soon staff are always polite excellent facilities and the breakfast is amazing and evening meal
Stayed 2 nights in Apr 2025

8/10 Good

Roy

Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Great stay location, friendly staff pool and sauna would recommend
Stayed 2 nights in Jan 2025

6/10 Okay

Liza

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Guest relations was poor. Not once were we asked if the accommodation or breakfast was ok in the 3 days. Not very welcoming, robotic and impersonal. Breakfast wasn't good, items rarely replenished and cold, despite booking at different times. Shower cubicle was small and showerhead wasn't very good. Found rubbish from previous guests. Internet was very poor, less than 0.5mbps. Disappointed with standard of hotel. Although location on the canal was fantastic
Stayed 3 nights in Apr 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly hotel with the added bonus of a pool and spa. Great location to explore Chester from on foot and close to train station. Couldn’t fault
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Stayed 3 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2025

10/10 Excellent

Nicki

Stayed 2 nights in Apr 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Check nice and easy ,helpful and friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent central location in Chester, close to and only a short walk to access all amenities and historical places to visit. Staff very nice, professional and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 2 nights in Mar 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025