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The Mill Hotel & Spa

3.0 star property

Photo gallery for The Mill Hotel & Spa

Free daily full breakfast
Lobby
Indoor pool
Family Quadruple Room, 1 King Bed with Sofa bed
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Gym
  • Bar
  • Pool

Explore the area

View map
Milton Street, Chester, England, CH1 3NF
  • Chester Cathedral
    ‪7 min walk‬
  • Chester City Walls
    ‪8 min walk‬
  • Chester Racecourse
    ‪15 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

8.4 out of 10
Very good
(98 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(42 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

8.6 out of 10
Excellent
(14 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(138 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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Front of property

The Queen at Chester Hotel, BW Premier Collection

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,000 reviews
The price is AU$147
includes taxes & fees
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About the area

Chester

With a stay at The Mill Hotel & Spa in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Racecourse. .This spa hotel is 3.7 mi (5.9 km) from Chester Zoo and 6.7 mi (10.8 km) from Cheshire Oaks Designer Outlet.

What's nearby

  • Chester Cathedral - 7 min walk - 0.7 km
  • Chester City Walls - 8 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km
  • Chester Racecourse - 15 min walk - 1.3 km
  • Chester Zoo - 6 min drive - 4.3 km

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Cornerhouse - ‬4 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Deva Tap - ‬4 min walk
  • ‪Wok&Go - ‬4 min walk

About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, a short walk to Chester City Walls
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 132 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at The Canal Barge, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 10:00 AM.
The Canal Barge - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 12.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1039 out of 1942 reviews
Rating 8 - Good. 607 out of 1942 reviews
Rating 6 - Okay. 228 out of 1942 reviews
Rating 4 - Poor. 41 out of 1942 reviews
Rating 2 - Terrible. 27 out of 1942 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pete

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice and clean friendly environment.Reasonably priced. Loud noise coming from the 5th floor on our second night.
Stayed 2 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness

Disappointing

Large but soulless room, bare brick wallpaper and a perfect view of the dual carriageway out of the window.
Stayed 1 night in Jun 2025

10/10 Excellent

eileen

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jacalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice hotel, friendly staff. Very clean with good spa facilities. Booked a balcony room, balcony ok but can't see the canal as stated in booking and the room was so hot through the night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyed my stay

Lovely clean room good breakfast enjoyable stay
Stayed 1 night in Feb 2025

10/10 Excellent

Desmond, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Yusuf

Stayed 3 nights in Jun 2025

10/10 Excellent

Gurmit

Stayed 1 night in May 2025

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for everything
Stayed 2 nights in May 2025

6/10 Okay

Laurane

Travelled with family
Liked: Cleanliness
The room was on the 4th floor facing the busy flyover and our room was small, noisy and hot. We had to open window because of the heat but could not sleep because of the noise. Bar below on canal too noisy til 2am. Tinned fruit for breakfast and sausages terrible. Coffee bad at breakfast. Rooms facing back car park are larger and quieter. I asked for a quiet room.
Our double room
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very smart hotel and enjoyable stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jared

Stayed 1 night in May 2025

6/10 Okay

Prue

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself facilities were good, clean and rather conveniently located. However, the staff were not as helpful as they could be. We were stranded in Liverpool due to a city-wide incident, where the trains were severely delayed and Ubers were not responsive (presumably due to the large surge in demand). When I called the hotel for assistance, whether to order a cab or to just provide suggestions for a local cab / transport company to get us back to the hotel, all that was told to me was that they couldn't help, they have no idea what are the local cab companies, and ask me to take the train back, after I repeatedly told them that the trains were not working. This left a very bitter note during the stay, which is quite a pity, cos otherwise, the rest of the staff and rest was good.
Stayed 2 nights in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with friendly staff. Decent choice for a trip to the races or Chester itself.
Stayed 1 night in May 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay, ideally located near to the city, right on the canal. Had an evening meal there, Fish and chips, very nice the included breakfast was also good, very fresh.
Stayed 1 night in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean, comfortable and nice quick walk into town or to the train station!
Stayed 2 nights in May 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Mill Hotel are wonderful. Helpful, friendly and they made our stay really special. Sam was especially helpful togetger with other draff members in moving my friend's mobility scooter for us. Thank you
Stayed 4 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Good location for access to city. Breakfast good. Staff friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Signs to get to it would be a bonus. 10 minute walk from the train station. Close to town. Breakfast limited for vegetarian/vegans. Room was dusty but spacious. As I only stayed for 1 night, I found it adequate for my needs. I would stay again.
Stayed 1 night in May 2025

2/10 Terrible

Elliss

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hairs in bath. Dirty and dusty room. Two single beds pushed together. Curtains didn’t fully close. Discounted seals in the very dated bathroom. Corridors very outdated and not very clean. Can’t comment on the rest of the hotel as we left and requested a refund
Stayed 1 night in May 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break comfortable quiet hotel
Stayed 2 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very good location, A lovely warm welcome and cosy, clean room. The breakfast buffet was really tasty and good choice with a lovely view of the canal and staff again being welcoming. The pool, jacuzzi and sauna were the perfect way to round off the stay. Only small downside if had to name. The WiFi didn’t seem to be all that strong for more taxing things and my tv signal kept breaking up. Not normally an issue as don’t tend to use when away, but having been at the Liverpool victory parade, I was keen to catch updates as to what happened with the incident. I will definitely choose The Mill on any future trip to Chester. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good location for a stay in Chester

Good location, good breakfast, lovely staff. Room set up could have been more user friendly (eg. Nowhere to put any toiletries in the bathroom). Internet was very slow
Stayed 2 nights in May 2025