Holiday Inn Express Stoke On Trent by IHG

3.0 star property

Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Property amenity
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Exterior
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Fenton Manor Sports Complex
    ‪2 min drive‬
  • Place, Staffordshire University
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪48 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(24 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(49 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(12 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1006 reviews
Rating 8 - Good. 301 out of 1006 reviews
Rating 6 - Okay. 110 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 39 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Graeme

Business traveller
Disliked: Property conditions & facilities
Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, friendly. Nice room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast options
Stayed 1 night in Nov 2025

4/10 Poor

Jakob

Liked: Cleanliness
Disliked: Staff & service
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Stayed 1 night in Nov 2025

10/10 Excellent

Hinay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super, checkin was easy, staff were great and lovely breakfast! Thabk you!
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Oct 2025

4/10 Poor

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Reception weren’t the friendliest. They were fine but didn’t go the extra mile. I wasn’t told which way to go for my room or where the lift was etc. the hotel itself is very tired. I’d had a 4 hour drive and upon arrival I saw a sign saying there was no evening food which was disappointing. The corridors were littered. The carpets very dirty and worn. The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 2 nights in Nov 2025

4/10 Poor

samuel

Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Stayed 3 nights in Oct 2025

10/10 Excellent

Ashleigh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great overnight stay while visiting Alton towers staff at check in and breakfast were all very helpful. Good variety of options at breakfast. Room spacious and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lighting in the room was inadequate it was very dim. The reading lights at the side of the bed were brighter but could not be angled very well. The heating fan clicked in every few minutes but was very noisy. This was disturbing during the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine . Staff friendly. Bed comfy room clean. They just need Yorkshire tea instead of pg tips 😂
Stayed 1 night in Oct 2025

10/10 Excellent

Lewis

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

6/10 Okay

Ian

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay friendly and helpful staff good breakfast and great to have Dove products in the bathroom thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Luis

Stayed 4 nights in Oct 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Antony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025