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We stayed seven days at Casa Establo. As the name indicates the theme of this boutique hotel is that of a horse stable with every room having the name of a winning race horse. Upon arrival we were attended by Francisco, the owner. He told us that we were a bit early-which we knew, but he checked and said our room will be ready in about 10 minutes. And he added, in the meantime I will show you what you can explore around Pucon. The hotel is well situated, overlooking Lake Villarrica and about ten minutes of Pucon. The rooms are large and comfortable. A very good breakfast with cereal, fruit and pastries is provided every morning. The next morning we met Lina his wife who also recommended some sightseeing, some restaurants and what termal baths to visit. Every evening after dinner we ask for tea and and we were given a tray with herbal teas that we took to our room, and this was for free. We loved interacting with Francisco and Lina. Every morning before breakfast we gave them our feedback of the places we visited and they added some fine tuning to our plan for the day. And we mustn’t forget their gorgeous huge white dog that ‘guards’ the hotel. In summary, great hotel, very friendly owners and staff and excellent value for money. Strongly recommended.

The staff was professional and friendly, and even consulted me with excursions. The breakfast was relatively generous. The place is really close to the main street so there are a lot of restaurants, bars and places to go out nearby.

Staff is very supportive. The breakfast is organized by shifts. The rooms were clean, with new towels every day. There's free parking and the hotel is close to downtown, just few minutes walk. Very nice experience

Stunning views, world class food. Stuffed trout was amazing. We loved our relaxing stay there. Good pool and sauna. Fabulous staff.

El administrador es muy incisivo en sus intrucciones, prácticamente te trata como un. Niño y es muy muy insistente, super desagradables, el desayuno siguen siendo el mismo desde hace más de 10 años… Lamentablente dejé mi kayak afuera del domo, y me robaron un par de remos… la administración ni se hizo responsable y prácticamente culpándome a mí por no dejar los remos adentro del domo, que por los demás es súper acotado en espaci… Creo que los domos que dicen ser para 6, no cumple con la dimensiones para estar cómodo 6 personas, más bien máximo 4 personas cómodas en un espacio reducido.

Truly amazing hotel. Staff/Food/Trips can't be criticised. Hotel helped me to arrange a trip to climb Villarica Volcano. The guides they use to climb the volcano are top notch also