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Maki Hotel

3.5 star property

Photo gallery for Maki Hotel

Interior
Interior
Exterior
Garden
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
Uruguay 640, Pucón, de la Araucania, 4920459
  • Place, La Poza
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬
  • Place, Pucon Beach
    ‪15 min walk‬

Room options

Standard Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Economy Room, 1 Queen Bed, No Windows

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Business Double Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Pucón

When you stay at Maki Hotel in Pucón, you'll be near the beach, within a 15-minute walk of Los Pozones and Museo Mapuche Pucon. .This hotel is 0.7 mi (1.2 km) from La Poza and 0.8 mi (1.3 km) from Pucon Beach.

What's nearby

  • Santa Clara Monastery - 9 min walk - 0.8 km
  • La Poza - 11 min walk - 1.0 km
  • Enjoy Pucon Casino - 12 min walk - 1.0 km
  • Pucon Beach - 15 min walk - 1.3 km
  • Cascadas de Rio Turbio - 20 min walk - 1.7 km

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Restaurant "Al Paso", Pucón. - ‬3 min walk
  • ‪Café Luthier - ‬2 min walk
  • ‪Mamas&Tapas - ‬4 min walk
  • ‪Lounge Brasil - ‬3 min walk
  • ‪Black Forest - ‬5 min walk

About this property

Maki Hotel

Maki Hotel offers 14 air-conditioned accommodations with safes and hair dryers. Smart televisions come with Netflix.

Bathrooms include showers and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 14 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Take advantage of the hotel's room service. A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón

Maki Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 162 reviews
Rating 8 - Good. 18 out of 162 reviews
Rating 6 - Okay. 8 out of 162 reviews
Rating 4 - Poor. 1 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small room but adequate and a nice sized king mattress that two people can share. Solid breakfast. Accomodating and responsive front desk.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and they booked our activities
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
I’m torn on leaving 4* and not 5*, as the stay was really good; really friendly and helpful staff, clean and pretty hotel with a generous breakfast and helpful parking. The only issue is the hotel’s sound proofing and being located on the same street as a bus station. It means that without fail you will wake up when the first buses of the day travel down the street, which was usually 6am. Perhaps this is avoiding if you’re not facing the road, but we were and so it was a shame to be woken up every morning. Outside of that, everything was really good.
Stayed 4 nights in Dec 2025

10/10 Excellent

NELBA

A beautiful Hotel. Room was spotless and spacious very comfortable and with a magnificensurroundings.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Osvaldo, Santiago

Liked: Cleanliness, property conditions & facilities
Todo excelente. El personal, las habilidades y el desayuno. Muy hogareño
Stayed 5 nights in Nov 2025

10/10 Excellent

Maria

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2025

6/10 Okay

Sabrina

Liked: Staff & service
So … how can I say the rooms are small and the walls are paper thin you can hear the people next door. It was very noisy. We got the moans at 10 at 1:30 and at 6:30 the bed was banging against the wall, we did not appreciate … Didn’t sleep much We did appreciate the breakfast and the older guy who prepared delicious eggs for us. He was the only highlight of our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Eduardo, Bogotá

Liked: Cleanliness, staff & service, property conditions & facilities
Bien por el precio
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.
Stayed 6 nights in Jan 2025

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 2 nights in Nov 2024

10/10 Excellent

Ursula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room and bed were comfortable, the front desk staff were very helpful and had excellent suggestions about the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Stayed 6 nights in Aug 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and quiet place. Breakfast was awesome. The only problem is you need to organize everyday your schedule for breakfast since the space is small. The rest is perrfect
Stayed 4 nights in Feb 2024

10/10 Excellent

Raquel

Stayed 2 nights in Feb 2024