We stayed for 5 nights. The location is very convenient — just a 5-minute walk to Milano Centrale — but the hotel didn’t meet 4-star standards.
Reception staff were very friendly and check-in was smooth. Unfortunately, the room was very small and lacked basic amenities like disposable slippers, iron, complimentary water or a kettle (we had to request one). Only two flat pillows and a thin blanket were provided — again, we had to call for extras. Staff were nice but very slow to respond.
The mattress was hard and uncomfortable, which gave us back pain. We found a live bug on the blanket and the room stayed dusty throughout our stay. Housekeeping didn’t clean properly — used cups were left unwashed. The corridors also had a strong, unpleasant smell.
If location is your priority, it works. But for the price and 4-star rating, we expected much better quality and cleanliness.