The food at the restaurant is phenomenal. It was late when I got there and I was starving, but they still brought me a soup and it was great. The shuttle was a longer than normal wait at the airport after arriving Tuesday night, so this why I almost missed getting to eat dinner--which is crucial after air travel and ridiculous check-in times and no food. Room service is not appealing to me. I have ordered it before and been asleep from exhaustion by the time it arrived.
Rooms are always clean and inviting. In the morning only one young man was working at the little cafe. When I arrived, no problem, but by the time he got my order there was a line of 4 very anxious men waiting and yelling at him. A manager came over from the restaurant, but not to help, only to ask him what the problem was. Anyone not blind could see what the problem was. He was by himself with no help, while others stood around at lobby desk doing NOTHING. This was literally RIGHT AROUND THE CORNER. They could have helped him and come over if a guest came to check out. The "NOT MY JOB" attitude was unappealing and left me disgusted. When I mentioned it to the front desk, they shrugged and did nothing to help.