Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
Building design
Lobby
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View map
Mexico City
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬

Room options

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(53 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

With a stay at Gran Hotel Ciudad de Mexico Zocalo View, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.5 mi (2.5 km) from Paseo de la Reforma.

What's nearby

  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km
  • Alameda Central - 12 min walk - 1.0 km
  • Paseo de la Reforma - 4 min drive - 1.9 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Restaurante Terraza del Gran Hotel de la Ciudad de México - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 7804 square feet (725 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Reviews

Gran Hotel Ciudad de Mexico Zocalo View Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 941 out of 1063 reviews
Rating 8 - Good. 71 out of 1063 reviews
Rating 6 - Okay. 28 out of 1063 reviews
Rating 4 - Poor. 7 out of 1063 reviews
Rating 2 - Terrible. 16 out of 1063 reviews

Reviews

10/10 Excellent

Yang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for everyone coming to Mexico City. The hotel is gorgeous, worth every penny you pay. Staffs are really nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luis San

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, lots of shopping options and you can walk to many interesting places from the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location cannot be beat! Right off Zocalo with restaurants, shopping, pharmacy, and museums within a 5 minute walk. Building itself is incredible; the old fashioned elevators and glass ceiling were so unique and gorgeous. Staff were extremely helpful and friendly. We got so many little perks: a glass of champagne on check in, bath bombs for the huge bathtub, complimentary cake and welcome card, and lounge access with snacks and drinks. Highly recommend to anyone who wants a luxury experience right in the heart of CDMX.
Incredible stained glass ceiling, view from lobby
View from highest balcony
Sweet little welcome gift!
Stayed 1 night in Jun 2025

10/10 Excellent

Moises

Stayed 7 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Friendly staff and a beautiful building in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Palamy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the size of the room. We reserved a room with a Zocalo view. It wasn't as loud as we thought it would be. We enjoyed the rooftop bar and the snack room for the guests. The lobby was beautiful, grand, and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Iconic Experience ! Ty
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and will definitely return! The staff is amazing, the hotel is beautiful and it’s a great location.
Stayed 6 nights in May 2025

2/10 Terrible

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, but they should had told us that they were having a TEACHER STRIKE, that lasted for the whole 12 days we stayed there, we had a hard time to get to the hotel, we felt unsafe cause there were all of these TENTS covering the whole ZOCALO so they were tied to walls to the hotel making it hard to get to the hotel, we had to walk about 6blocks with luggage to check in and to leave hotel to get a taxi, it was terrible and some How the hotel premises should had giving us a choice, the strike was already going on before we arrived on June 8th , we paid to see the zocalo and enjoyed the view instead we looked at tents all over the zocalo, plz look at the pics I included, because of that sometimes we felt very unsafe and we had to walk further cause the ways to get to the hotel were blocked by the strikers building tents even on the side walk, very disappointed on my stayed at this hotel
Look at the zocalo full of tents, hotel
Should had notified us before we arrived, the strike had days already going on before I arrived on June 8th
Stayed 10 nights in May 2025

10/10 Excellent

Elizabeth, Irving

Travelled with family and small children
Liked: Amenities
Excellent staff and really helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth Kenichi, Riverside

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Josue

Stayed 2 nights in Jun 2025

6/10 Okay

Juana yesenia

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel decor was beautiful
Stayed 4 nights in May 2025

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The hotel was beautiful and very centrally located for many things that we had planned to do and see. We definitely hope to go back to Mexico City and stay here again!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Picking this hotel was like finding a diamond in the ruff. I dont believe there is anything i can say about this place getting there was half the adventure and i would definitely be staying here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Amenities
Beautiful view of the Zocalo. Amazing stained glass ceiling. Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arturo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location service clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Hospitality was amazing especially Emmanuel. Emmanuel was so kind and helpful. It is a beautiful hotel and very clean. The amenities were excellent. The lounge was well stocked. The concierge was always helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable area. Very close to local sights. Beautiful and spacious room. Staff was incredible and so helpful! Amazing extras! Wine, snacks and concierge lounge. The hotel itself was beautiful. The elevator and stain glass ceiling are not to be missed.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025