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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Building design
Building design
View from property
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View map
Mexico City, CDMX
  • Place, National Palace
    ‪3 min walk‬
  • Place, Metropolitan Cathedral
    ‪3 min walk‬
  • Place, Zócalo
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Master Suite Zocalo View

Master Suite Zocalo View

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(57 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(35 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Super Saver One King

Super Saver One King

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, 560 reviews
The price is AU$161
includes taxes & fees
21 Dec - 22 Dec
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About the area

Mexico City

With a stay at Gran Hotel Ciudad de Mexico Zocalo View, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.5 mi (2.5 km) from Paseo de la Reforma.

What's nearby

  • Madero Street - 2 min walk - 0.2 km
  • National Palace - 3 min walk - 0.3 km
  • Metropolitan Cathedral - 3 min walk - 0.3 km
  • Zócalo - 5 min walk - 0.5 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Restaurante Terraza del Gran Hotel de la Ciudad de México - ‬1 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 7804 square feet (725 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Reviews

Gran Hotel Ciudad de Mexico Zocalo View Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 961 out of 1092 reviews
Rating 8 - Good. 79 out of 1092 reviews
Rating 6 - Okay. 29 out of 1092 reviews
Rating 4 - Poor. 7 out of 1092 reviews
Rating 2 - Terrible. 16 out of 1092 reviews

Reviews

8/10 Good

Patricia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
First time staying for Mexico’s Independance day. Even though it was a struggle to get the event package, I was glad I did. The service was amazing and the event was well organized and worth the price. The only inconvenience is the hotel does not have private parking or drive up for Uber unless you request a taxi at the front desk. Otherwise, you have to catch the uber at the end of the block.
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved 😍 location
Stayed 4 nights in Sep 2025

8/10 Good

Louise

Stayed 4 nights in Sep 2025

10/10 Excellent

Danay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíblemente bello
Stayed 3 nights in Sep 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Absolutely beautiful, historic hotel in a central location with amazing service and great food.
Stayed 6 nights in Sep 2025

10/10 Excellent

Rogelio, chula vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, increíble atención del personal, es muy hermosa la propiedad es una visita obligada en el centro de la CDMX aun cuando no tes hospedes ahí, pero si te quedas entraras en una maquina del tiempo con atención de primera
Stayed 2 nights in Aug 2025

10/10 Excellent

Pavninder

Stayed 4 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Sep 2025

10/10 Excellent

Veronica Rodriguez

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesitan cambiar las alfombras y limpiar mas los sillones que ya estan viejos pero fuera de eso todo excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Sherif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very hospitable friendly staff. The hotel is a marvel !
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikesh, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic property that’s centrally located. Excellent service.
Stayed 1 night in Sep 2025

6/10 Okay

LUCILA

Travelled with family, Travelled with family and small children
Disliked: Staff & service
The hotel and their restaurant are OK. There were things I didn’t like such as we weren’t allowed to check in 20 minutes early, the toiletries in the bathroom were not stocked, no Zocalo view even though that’s what we booked and an employee asked me to leave the lobby because visiting hours were over - assuming I was someone off the street and not a hotel guest. We also weren’t offered anything even though we supposedly have Expedia “VIP Access”.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must in Mexico City

Staff was amazing - friendly and courteous. First class. Hotel beautiful, clean and conveniently located in the middle of sites, shops and restaurants. Rooftop restaurant a plus! During stay there was a huge rain storm - our room leaked and flooded. Staff immediately reassigned room and cane to mice out belongings. Highly recommend.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

María

Stayed 2 nights in Sep 2025

10/10 Excellent

CLAUDIA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alejandra

Stayed 1 night in Sep 2025

10/10 Excellent

Leticia

Liked: Amenities
It was great
Stayed 3 nights in Jun 2025

10/10 Excellent

kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Lobby

The hotel lobby is amazing.
Stayed 2 nights in Aug 2025

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Emmanuel was beyond helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Rosario Esmeralda Gonzalez

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly, perfect location and the hotel was super clean
Stayed 3 nights in Aug 2025

10/10 Excellent

DOROTEA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hôtel is magnificent inside. Quiet, clean and with beautiful Lightning, anti is and stainef glass, it’s a work of art, Rooms very confortable and excelente pillows and bed. TV also good with lots of movies in english. We had a great time.
Stayed 15 nights in Aug 2025

10/10 Excellent

Rodrigo, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente
Stayed 1 night in Aug 2025

10/10 Excellent

Fausto De Leon Hernandez, NORTH HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Location, great staff
Stayed 3 nights in Jun 2025