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Hotel Plaza Mirador

3.5 star property

Photo gallery for Hotel Plaza Mirador

Deluxe Double Room | Outdoor pool
30-inch flat-screen TV with satellite channels, TV
Lobby sitting area
View from room
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Calle 70 #541A x 67, Colonia Centro, Mérida, YUC, 97000
  • Place, US Visa Applicant Service Center
    ‪3 min walk‬
  • Place, Plaza Grande
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(44 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Desk, iron/ironing board, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room Deluxe with Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Deluxe with Garden View

  • 25 sq m
  • Sleeps 4

View all photos for Triple Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Triple Room Standard

  • 34 sq m
  • Sleeps 6

View all photos for Suite Superior with Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Superior with Garden View

  • 24 sq m
  • Sleeps 2

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio Suite

Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Desk, iron/ironing board, free WiFi, bed sheets

Room Standard

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4

About the area

Mérida

A stay at Hotel Plaza Mirador places you in the heart of Mérida, within a 15-minute walk of Plaza Grande and Mérida Cathedral. .This hotel is 1.5 mi (2.4 km) from Paseo de Montejo and 2.5 mi (4 km) from Yucatan International Convention Center.

What's nearby

  • US Visa Applicant Service Center - 3 min walk - 0.3 km
  • Municipal Palace of Merida - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • Mérida Cathedral - 11 min walk - 1.0 km
  • Parque Santa Lucía - 18 min walk - 1.5 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 14 min drive

Restaurants

  • ‪El Cardenal - ‬4 min walk
  • ‪El Principal - ‬7 min walk
  • ‪Restaurante Lucy's - ‬2 min walk
  • ‪La Ruina - ‬3 min walk
  • ‪Tacos Barbacoa Estilo Chiapas - ‬5 min walk

About this property

Hotel Plaza Mirador

Hotel with free parking, near Paseo de Montejo
Hotel Plaza Mirador offers 90 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 30-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers. This Mérida hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Plaza Mirador has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 140 for adults and MXN 110 for children
  • A restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 140 for adults and MXN 110 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Hotel Plaza Mirador Merida
Hotel Plaza Mirador
Plaza Mirador Merida
Plaza Mirador
Hotel Plaza Mirador Mérida
Plaza Mirador Mérida
Hotel Plaza Mirador Hotel
Hotel Plaza Mirador Mérida
Hotel Plaza Mirador Hotel Mérida

Hotel Plaza Mirador Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1005 reviews
Rating 8 - Good. 324 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 56 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Jack

Disliked: Property conditions & facilities
The restaurant was not open the afternoon I arrived or for dinner. There were no washcloths in the room. Very poor lightening in the vanity area. Hot water took over five minutes to arrive. Shower was so small I could barely turn around. The shower head only trickled out water. One of my worst hotel experiences in Merida. I will never return.
Stayed 1 night in Nov 2025

8/10 Good

Alicja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Hotel Mirador in Merida for one night during our trip across Mexico. It was one of the best hotels we found at a reasonable price. The hotel was clean and welcoming. At first, the reception staff seemed a bit unfriendly, but this was likely due to the language barrier. One downside is that the staff does not speak English, which made communication more difficult. In smaller and cheaper hotels we visited, communicating was much easier. Nevertheless, highly recommend this hotel. Very close to the ADO station and not that far from the city centre.
Stayed 1 night in Nov 2025

8/10 Good

Romulo

Stayed 1 night in Nov 2025

8/10 Good

Romulo

Liked: Cleanliness, amenities
Kind staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Emillio, Slidell

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel with good location.
Stayed 1 night in Oct 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
No ocupe estacionamiento, pero esta dentro de la propiedad lo que hace que sea seguro. No tuve oportunidad de probar el desayuno.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adrian

Stayed 1 night in Sep 2025

2/10 Terrible

Marisol

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room ac didn’t work and they not helpful tv too small and the bathroom didn’t flush well
Stayed 1 night in Sep 2025

6/10 Okay

Lydia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Air conditioner was great alot of bugs in the room
Stayed 2 nights in Aug 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities
New mattresses. Friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value budget hotel

We frequently stay at Hotel Plaza Mirador because it is close to the ADO bus station and the Church of Jesus Christ of Latter-day Saints temple. The staff is also friendly and helpful, the rooms are clean and spacious, and the pool is clean. The reasons I give 4, instead of 5, stars: 1) the mattresses are too firm; I wake up with a backache every morning. 2) the showerheads are so clogged with mineral deposits the water comes out as a fine, uneven spray, making it difficult to get a thorough shower. I can live with these two complaints because of this budget hotel's other fine amenities and service.
Stayed 2 nights in Jul 2025

4/10 Poor

Salomon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel of roaches

Old rooms with cockroaches told the front desk did nothing thinking I was trying to get free room very bad area of town really rundown
Stayed 4 nights in Jun 2025

2/10 Terrible

Christi

Disliked: Cleanliness, staff & service, property conditions & facilities
The actual place/item looked completely different from the photos.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristi

Stayed 2 nights in Jun 2025

6/10 Okay

Anick

Liked: Cleanliness, staff & service

For family

The place was very noisy. Children were running around and screaming at the pool — definitely not a relaxing hotel. It’s not really a hotel but more like a motel, very old and outdated. The room and the bed were uncomfortable and in need of serious renovation."
Stayed 1 night in Jun 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Check in faster than ever! Less than 3 minutes for sure. Quiet AC with quality beds.
Stayed 1 night in Jul 2025

6/10 Okay

Oscar

Travelled with partner
Disliked: Amenities, property conditions & facilities
Buena ubicación pero falta de mantenimiento a la propiedad.
Stayed 1 night in Mar 2025

8/10 Good

Etienne, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

angelica

Stayed 1 night in May 2025

6/10 Okay

Lorraine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent stay for the price. Clean
Stayed 4 nights in Apr 2025

8/10 Good

Kristi

Liked: Cleanliness

Good hotel, but could be outstanding with 2 change

Hotel Plaza Mirador is my go-to hotel for my frequent travel to Mérida. The staff is wonderful and very accomodating. I have only 2 complaints: the mattresses are VERY hard and uncomfortable, the shower heads are very clogged with mineral deposits. If hotel management is reading this review, PLEASE upgrade the mattresses to memory foam and PLEASE make part it of the regular maintenance to remove the shower heads and soak them in vinegar overnight to remove the hard water deposits.
Stayed 2 nights in Apr 2025

8/10 Good

Kristi

Stayed 2 nights in Mar 2025

10/10 Excellent

Irbin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2025

6/10 Okay

silvia, Chula vista

Stayed 1 night in Mar 2025

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to rest
Stayed 2 nights in Feb 2025