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Residence Inn By Marriott Memphis Germantown

3.0 star property

Photo gallery for Residence Inn By Marriott Memphis Germantown

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Business centre
Free daily continental breakfast
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Housekeeping
  • Pool
  • Hot tub
  • All-inclusive

Explore the area

View map
9314 Poplar Pike, Germantown, TN, 38138
  • Place, TPC Southwind
    ‪5 min drive‬
  • Place, Carriage Crossing
    ‪6 min drive‬
  • Place, Mike Rose Soccer Complex
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, Fireplace

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

View from property
Fairfield Inn & Suites By Marriott Memphis Germantown
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,002 reviews
The price is AU$186
includes taxes & fees
16 Nov - 17 Nov
Fairfield Inn & Suites By Marriott Memphis Germantown

About the area

Germantown

A stay at Residence Inn By Marriott Memphis Germantown places you in the heart of Germantown, a 5-minute drive from Baptist Memorial Hospital-Collierville and 6 minutes from Cameron Brown Park. .This hotel is 11.5 mi (18.5 km) from University of Memphis and 3.3 mi (5.3 km) from Mike Rose Soccer Complex.

What's nearby

  • TPC Southwind - 5 min drive - 2.8 km
  • Carriage Crossing - 6 min drive - 6.8 km
  • Mike Rose Soccer Complex - 6 min drive - 6.0 km
  • Wolfchase Galleria - 23 min drive - 20.9 km
  • University of Memphis - 23 min drive - 27.5 km

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪Hyderabad House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬3 min drive
  • ‪La Hacienda - ‬9 min walk
  • ‪Huey's Collierville - ‬3 min drive

About this property

Residence Inn By Marriott Memphis Germantown

Suburban hotel with free breakfast and a 24-hour fitness center
Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

All-inclusive details

All-inclusive room rates at Residence Inn By Marriott Memphis Germantown are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Germantown
Residence Inn Marriott Memphis Germantown
Residence Inn Marriott Memphis Hotel Germantown
Residence Inn Memphis Germantown
Residence Inn Marriott Memphis Germantown Aparthotel
Residence Inn Marriott Memphis Aparthotel
Resince riott Memphis Germant
By Marriott Memphis Germantown
Residence Inn By Marriott Memphis Germantown Hotel
Residence Inn By Marriott Memphis Germantown Germantown
Residence Inn By Marriott Memphis Germantown Hotel Germantown

Residence Inn By Marriott Memphis Germantown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 120 out of 253 reviews
Rating 8 - Good. 51 out of 253 reviews
Rating 6 - Okay. 35 out of 253 reviews
Rating 4 - Poor. 21 out of 253 reviews
Rating 2 - Terrible. 26 out of 253 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 5 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place clean and friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Victor

Stayed 3 nights in Jul 2025

10/10 Excellent

Demarcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross and Rundown with Mold

The room was hot a musty when I checked in. I thought it was the AC needing to be turned on. Nope the carpet was soaked from the window to at least 6 feet into the room with mold and peeling paint throughout the room and hallway. The toilet was broken as well. Gross and run down place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Coffy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Russell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing to find a Marriott this run down.
Stayed 4 nights in Jun 2025

8/10 Good

CANDICE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Latonya

Stayed 2 nights in May 2025

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely exceptional
Stayed 2 nights in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.
Stayed 1 night in May 2025

6/10 Okay

Ervin

Business traveller
The staff was outstanding
Stayed 1 night in May 2025

6/10 Okay

Lyle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Kyle

Liked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
llcation
Stayed 1 night in Apr 2025

10/10 Excellent

Angel

Stayed 1 night in Apr 2025

2/10 Terrible

Dakota

Could not get a refund
Stayed 1 night in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
The staff was excellent, very sweet and professional. Very attentive to guest needs. The room and facilities are clean, just a little worn down. The bathroom door and HVAC closet door in our room didn’t close/latch fully. It wasn’t a huge problem for us but some guests might not love that the bathroom door keeps popping open a bit. Despite that, I would stay again. There is a train track right across from the hotel. I wasn’t bothered by any train noise, but possibly super-light sleepers could be. Expedia said there was a hot tub at this hotel (I filtered for hotels with hot tubs), but there isn’t one - just FYI.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Cant believe this is a Marriott....

Was completely shocked that this was a Marriott hotel. This was more like a motel 6. Water leaking from the ceiling when you walk down the hall, metal panel sticking out in the elevator, the rooms had no drain plug in the bathtub, was missing a closet door, holes in the curtains, hole in the ironing board, completely worn down table and chairs, botched up patch on the wall, and a really loud ac unit. We had paid extra on hotels.com so we could have a suite and when we got there, they had none. The only thing they could offer us was to split up my family into 2 rooms. We have 5 little kids and my husband had to sleep in one room with some while I slept in another room with the others. Cant believe we paid $250 for this! The only positive thing about it was it had comfortable beds and a really good continental breakfast. Everything else was less than stellar. Would not recommend.
Stayed 1 night in Mar 2025

8/10 Good

Alicia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Fine for an overnight stay

Our room was comfortable but outdated. The hotel is located in a nice area and we felt safe staying there as a family. The rooms could be updated and cleaned a little better but it was fine overall.
Stayed 1 night in Mar 2025