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Residence Inn By Marriott Memphis Germantown

3.0 star property

Photo gallery for Residence Inn By Marriott Memphis Germantown

Terrace/patio
Free daily continental breakfast
In-room safe, desk, soundproofing, iron/ironing board
Business centre
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
9314 Poplar Pike, Germantown, TN, 38138
  • Place, Carriage Crossing
    ‪6 min drive‬
  • Place, TPC Southwind
    ‪6 min drive‬
  • Place, Mike Rose Soccer Complex
    ‪6 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Fireplace

In-room safe, desk, soundproofing, iron/ironing board

Suite, 2 Bedrooms, Fireplace

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, soundproofing, iron/ironing board

Studio, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Free buffet breakfast on weekdays
Fairfield Inn & Suites By Marriott Memphis Germantown
Germantown
  • Pool
  • Spa pool
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,004 reviews
The price is AU$167
includes taxes & fees
17 May - 18 May
Fairfield Inn & Suites By Marriott Memphis Germantown

About the area

Germantown

With a stay at Residence Inn By Marriott Memphis Germantown, you'll be centrally located in Germantown, within a 10-minute drive of Baptist Memorial Hospital-Collierville and Mike Rose Soccer Complex. .This hotel is 11.7 mi (18.8 km) from University of Memphis and 3.4 mi (5.5 km) from Cameron Brown Park.

What's nearby

  • Carriage Crossing - 6 min drive - 6.8 km
  • TPC Southwind - 6 min drive - 3.5 km
  • Mike Rose Soccer Complex - 6 min drive - 6.0 km
  • Cameron Brown Park - 7 min drive - 6.1 km
  • Shoppes At Hacks Cross - 7 min drive - 6.3 km

Getting around

  • Memphis Central Station - 29 min drive
  • Memphis International Airport (MEM) - 33 min drive

Restaurants

  • ‪Sonic Drive-In - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪La Hacienda - ‬8 min walk
  • ‪Huey's Collierville - ‬3 min drive
  • ‪Circle K - ‬3 min drive

About this property

Residence Inn By Marriott Memphis Germantown

Residence Inn By Marriott Memphis Germantown offers 78 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Germantown

Residence Inn Marriott Memphis Germantown

Residence Inn Marriott Memphis Hotel Germantown

Residence Inn Memphis Germantown

Residence Inn Marriott Memphis Germantown Aparthotel

Residence Inn Marriott Memphis Aparthotel

Resince riott Memphis Germant

By Marriott Memphis Germantown

Residence Inn By Marriott Memphis Germantown Hotel

Residence Inn By Marriott Memphis Germantown Germantown

Residence Inn By Marriott Memphis Germantown Hotel Germantown

Residence Inn By Marriott Memphis Germantown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 267 reviews
Rating 8 - Good. 54 out of 267 reviews
Rating 6 - Okay. 35 out of 267 reviews
Rating 4 - Poor. 23 out of 267 reviews
Rating 2 - Terrible. 26 out of 267 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kijah

Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Stayed 2 nights in Oct 2025

8/10 Good

Stanley

Travelled with family
Liked: Staff & service, amenities
The place was alright. We had to go to the front desk to get toilet paper as there was none in the room. The room was clean enough but the elevator was dirty.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness
The ladies at the front desk are the best. All 3 shifts worked together to solve an emergency need I had during my stay, which made a world of difference, not just for me, but for the people I was in town taking care of. I cannot stress enough how much these employees made a difference for me when I needed it most. I am forever grateful.
Stayed 5 nights in Nov 2025

4/10 Poor

Matilda

Stayed 1 night in Oct 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

8/10 Good

Phyllis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Hall ways were dirty.
Stayed 1 night in Sep 2025

8/10 Good

vickie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The woman that checked me in was so nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Ted

Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 5 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place clean and friendly staff
Stayed 1 night in Jul 2025

6/10 Okay

Victor

Stayed 3 nights in Jul 2025

10/10 Excellent

Demarcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross and Rundown with Mold

The room was hot a musty when I checked in. I thought it was the AC needing to be turned on. Nope the carpet was soaked from the window to at least 6 feet into the room with mold and peeling paint throughout the room and hallway. The toilet was broken as well. Gross and run down place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Coffy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Russell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing to find a Marriott this run down.
Stayed 4 nights in Jun 2025

8/10 Good

CANDICE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Latonya

Stayed 2 nights in May 2025

10/10 Excellent

Chiquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely exceptional
Stayed 2 nights in May 2025

6/10 Okay

Linda

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property had nice amenities. It was hard to find the entrance and there was no portico in case of rain. Hallway, elevator, and rooms were shabby. Nice area was dining and reception only.
Stayed 1 night in May 2025