Comfort Inn & Suites Airport - American Way

2.5 star property

Photo gallery for Comfort Inn & Suites Airport - American Way

Lobby
Exterior
Pool
Lobby
Premium bedding, down duvets, pillow-top beds, desk

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4225 American Way, Memphis, TN, 38118
  • University of Memphis
    ‪6 min drive‬
  • Graceland
    ‪12 min drive‬
  • Memphis Zoo
    ‪14 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪9 min drive‬

Room options

Suite, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Memphis

Located in Memphis, Comfort Inn & Suites Airport - American Way is within a 15-minute drive of University of Memphis and Graceland. .This hotel is 8.5 mi (13.6 km) from Memphis Zoo and 8.7 mi (14 km) from Beale Street.

What's nearby

  • University of Memphis - 6 min drive - 5.5 km
  • Memphis Botanic Garden - 7 min drive - 6.2 km
  • Graceland - 12 min drive - 13.7 km
  • Beale Street - 14 min drive - 14.0 km
  • Memphis Zoo - 14 min drive - 13.7 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 9 min drive

Restaurants

  • ‪Wendy's - ‬17 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Cherry Road Cafe - ‬4 min drive

About this property

Comfort Inn & Suites Airport - American Way

Hotel with free breakfast, in the vicinity of University of Memphis
Comfort Inn & Suites Airport - American Way offers 109 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 109 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Memphis? This hotel has 1000 square feet (93 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Fixed shower seat
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Airport-American Way
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way Hotel Memphis
Comfort Inn Airport-American Way Hotel
Comfort Inn Airport-American Way Memphis
Comfort Inn Airport-American Way
Hotel Comfort Inn & Suites Airport-American Way Memphis
Memphis Comfort Inn & Suites Airport-American Way Hotel
Hotel Comfort Inn & Suites Airport-American Way
Comfort Inn & Suites Airport-American Way Memphis
Comfort Inn Suites Airport American Way
Comfort American Way Memphis

Comfort Inn & Suites Airport - American Way Reviews

Reviews

6.6
Rating 10 - Excellent. 258 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 118 out of 1002 reviews
Rating 2 - Terrible. 195 out of 1002 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and attentive.
Stayed 2 nights in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service
The young lady that checked us in was very pleasant and funny . She was also professional and efficient.
Stayed 1 night in May 2025

8/10 Good

Quincy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rosa

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
La mujer era muy enojada
Stayed 1 night in May 2025

2/10 Terrible

Enrique

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For the price I would have at least gone elsewhere. No smoking was posted yet cigarette smoke was constant and room smelled bad
Stayed 3 nights in Apr 2025

6/10 Okay

Cory

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Broke toilet and missing blanket on one of the beds. Staff was great, but they couldn’t fix it right away so it leaked all night all over the floor.
Stayed 1 night in Apr 2025

8/10 Good

Courtney, Mesa

Travelled with family
Liked: Staff & service, property conditions & facilities
staff was friendly no issues.
Stayed 3 nights in Apr 2025

6/10 Okay

Cassandra

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

NIVIANA

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Keygan

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean the breakfast is amazing! Very quiet. It had cable with a lot of Chanel options as well. Also the workers are very nice
Stayed 1 night in Apr 2025

8/10 Good

Holly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The hotel needed some updates, wasn't in the greatest part of town. Beds were comfortable, was ok for a one night stay, Was not to far from Graceland. The shuttle that they advertised had broke down. Cops came with guns out so that was a bit interesting.
Stayed 1 night in Apr 2025

8/10 Good

Konrad

Stayed 2 nights in Apr 2025

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Apr 2025

2/10 Terrible

Deenna

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Upon arrival to our floor, we were overwhelmed by the stench of marijuana that it made our eyes water. We just wanted to get to bed to catch our 4:30am flight. At midnight we were awoken by someone knocking on our door “looking for their friend”. At around 2:30am, we were again awoken by the Memphis PD pounding on a room door telling them “to open up”. When we left for the airport and hour later, there were police all over the lobby. The front desk attendant just looked at us when we walked by. It was a horrifying stay and we couldn’t wait to leave Memphis.

10/10 Excellent

Jordin

Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Stayed 2 nights in Apr 2025

4/10 Poor

Leslie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property not as pictured. Room smelled like meldew and old water. We wiped everything down with alcohol and lysol. Air conditioner had lint and mold in vents. Didnt even turn it on. Quiet location and staff was nice though.
Stayed 1 night in Apr 2025

8/10 Good

Hampton

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at check-in [Wednesday night (4/9)], breakfast (4/10) and Thursday eve (4/10) were extremely helpful. This property felt much safer the the Comfort Inn off I-40 @ Macon Cove.
Stayed 1 night in Apr 2025

4/10 Poor

Alexus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only come if you're desperate

The room I stayed had a weird smell, walls were very thin to where you can hear other people's conversations or at least their voices, there were a lot of weird noises like the Dryer, my ACs fan, whenever someone used the toilet there was a high pitched sound that would go off for 30 seconds, the toilet VERY noticable yellow stains, and although the bed was clean, I did notice I was scratching alot so I'm not sure what that was and thankfully I'm good. The pros were that the staff were nice, I did feel secure at night, and breakfast was okay. There's hot water and microwave/fridge. It was also very close to where I was going so that's a plus. However , I wouldn't try this again even it's for one night. For it to be where it is, they need to update their rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Perry

Stayed 1 night in Apr 2025

10/10 Excellent

LeWanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Jeffrey

Stayed 1 night in Apr 2025