Comfort Inn Memphis Airport West

2.5 star property

Photo gallery for Comfort Inn Memphis Airport West

Lobby
Pillow-top beds, desk, blackout curtains, iron/ironing board
Room, 1 King Bed, Accessible, Non Smoking
Non-Smoking
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View map
3005 Millbranch Road, Memphis, TN, 38116
  • Place, Graceland
    ‪4 min drive‬
  • Place, Beale Street
    ‪10 min drive‬
  • Place, FedExForum
    ‪10 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪5 min drive‬

Room options

Efficiency, Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About the area

Memphis

When you stay at Comfort Inn Memphis Airport West in Memphis, you'll be near the airport, a 4-minute drive from Graceland and 9 minutes from Beale Street. .This hotel is 7.4 mi (11.9 km) from FedExForum and 9.1 mi (14.7 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Graceland - 4 min drive - 3.5 km
  • Simmons Bank Liberty Stadium - 10 min drive - 10.3 km
  • Beale Street - 10 min drive - 12.4 km
  • FedExForum - 10 min drive - 11.8 km
  • University of Memphis - 11 min drive - 11.3 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 13 min drive

Restaurants

  • ‪Uncle Lou's Fried Chicken - ‬2 min drive
  • ‪Wendy's - ‬2 min drive
  • ‪McDonald's - ‬20 min walk
  • ‪Goodies Sub Shop - ‬3 min drive
  • ‪Italian Rebel Pizza Parlor - ‬2 min drive

About this property

Comfort Inn Memphis Airport West

Suburban hotel with free breakfast and a fitness center
Comfort Inn Memphis Airport West offers 92 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 92 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Country Hearth Hotel Memphis Airport
Comfort Inn Hotel Memphis
Country Hearth Memphis Airport Hotel
Comfort Inn Memphis
Comfort Inn Airport Hotel
Comfort Inn Airport Memphis
Comfort Inn Airport Hotel Memphis

Reviews

Comfort Inn Memphis Airport West Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 293 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 130 out of 1001 reviews
Rating 2 - Terrible. 154 out of 1001 reviews

Reviews

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Sheila

Travelled with family, Business traveller, Travelled with group
Disliked: Amenities
The place smelled moldy covered up by Glade to give you a headache in the lobby to pretend like it is clean. Then, you get to the room to smell mildew and mold and see unclean place where the plugs in the sinks do not work. We went to a few rooms. We have alergies and it was not healthy environment. They claimed it was dur to the rain.
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Travelled with family and small children
Disliked: Amenities
This is probably the grossest hotel I have stayed at. The carpet in the hallways is absolutely disgusting. The whole place smells bad. The elevator has a STRONG smell of a burnt rubber belt like when your vacuum burns up. I’ve never been to a hotel that charged a $170 deposit until now and this place is definitely not worth it. Spend the extra money and stay somewhere nice.
Stayed 1 night in Jun 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
The ac had a musty smell to it
Stayed 1 night in Jun 2025

6/10 Okay

Ashley

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Pros: breakfast was good and the sheets and toilets seemed clean. Cleaning ladies were nice. Cons: the floors and walls especially in the hallway were disgusting. The bathroom walls also were dirty. The AC didn’t really work. There was constant noise and movement outside all night that made the room rumble. I wouldn’t stay here again. I had no idea crime was such a problem in Memphis. I would avoid staying in this city again. Cars have to be locked behind a gate to keep them safe.
Stayed 1 night in Jun 2025

10/10 Excellent

Jael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kaelecia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to airport
Stayed 1 night in May 2025

8/10 Good

Lise

Travelled with group
Liked: Cleanliness
Nice place but not much restaurants near by.
Stayed 1 night in May 2025

10/10 Excellent

Willie

Travelled with family
Liked: Cleanliness
NA
Stayed 2 nights in May 2025

6/10 Okay

Terriyonna

Stayed 1 night in May 2025

6/10 Okay

Amber

Stayed 1 night in May 2025

4/10 Poor

Stacey

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff manners not good
Stayed 1 night in May 2025

8/10 Good

Shawki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

It was okay. 7/10 rating. Could have used room service for more towels.
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Deborah

Travelled with group
Disliked: Staff & service
Room was clean but the air conditioner was loud and not very efficient. Was going to spend two nights but they did not seem to care when we told them about loudness. We left after one night.
Stayed 2 nights in May 2025

6/10 Okay

Mark

Stayed 1 night in May 2025

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and it was clean
Stayed 2 nights in May 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean good staff
Stayed 1 night in May 2025

4/10 Poor

Eva

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like this place at all. Hotel is in a sketchy industrial area, with fenced and gated parking. At check-in, we were surprised by a $100 deposit request. Told would take 3 to 4 weeks for a refund if deposit was made by card. Also told no receipt for a cash deposit. Room smelled bad upon entering (like a urine smell). Sink bowl had a crack in it. Toilet seat was crooked. Dirt build up in corners of bathroom floor/moulding. Bathroom floor was tacky, made it feel like whole place was dirty. Reservations were made requesting handicap accessible room for 4 people. Told no handicap available so accommodations were very cramped. Also only had two sets of towels for 4 people. Requested the extra towels and clerk was argumentative, but they were provided next morning. Room was serviced while out for the day, but again only left 2 towel sets and had to go through same senario. Also rug had cigarette holes in it and ceiling appeared to have smoke stains and/or water damages. Supposed to be smoke free room. The free breakfast wasn't the best (eggshellsin eggs, stale bread and pastries). We ate at McDonald's the 2nd morning after checking out. I would not recommend this hotel to anyone.
Stayed 2 nights in May 2025

2/10 Terrible

USHA

Stayed 1 night in May 2025

4/10 Poor

Julie

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
NO bugs and a/c worked. Hallway carpets awful and terrible odors inside.check in girl was on personal call entire check in. Was denied extra towels in evening. Tv didn’t work iron board broken shade broken
Stayed 3 nights in May 2025

4/10 Poor

Sara

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Never again

I couldn’t sleep because the ac makes a loud noise room #216 and the room has a bad odor.
Stayed 1 night in May 2025

6/10 Okay

Trisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Sasa

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Noisy AC, late B-fast.
Stayed 1 night in Apr 2025