All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Ac doesn’t work properly. It’s doesn’t get cold and I the bathroom hot water doesn’t come quickly. I have keep water running at least 3-5 minutes then hot water run and last could take shower because no hot water
Md
Stayed 4 nights in May 2025
10/10 Excellent
Robert
31 May 2025
Liked: Cleanliness, staff & service, room comfort
Robert
Stayed 5 nights in May 2025
8/10 Good
Pierre
29 May 2025
Pierre
Stayed 4 nights in May 2025
6/10 Okay
Jose
16 May 2025
Liked: Staff & service
Disliked: Amenities
Na
Jose
Stayed 1 night in May 2025
6/10 Okay
Eduardo
Travelled with family
12 May 2025
Liked: Cleanliness, staff & service
I liked how central the hotel is... It could be improved. The outdoor seats are torn and dirty. The towels weren't all changed, and the face towel never arrived. There was only one toilet paper.
The room assigned was pretty small and not luke in the pictures. The only window in the room was made if non transparent glass. There were no towels or blankets in the room upon arrival. The shower did. It have any hot water on day 1. Aftet room eas refreshed they again failed to add towels. When asked abkut towels we were told they were waiting on towels to be delivered from another property. When we proceeded to shower there was only a teickle of water. They jad water pressure issues. TVs were very outdated. A little disappointing considering it is located in the poblados/lleras area
The experience was great the staff accommodation was amazing. The room been cleaned everyday and you get free breakfast to your like. All around wonderful stay.