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Hotel Alcaravan Medellín

3.0 star property

Photo gallery for Hotel Alcaravan Medellín

Outdoor spa tub
Standard Triple Room
Bar (on property)
Front of property
Outdoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View map
Carrera 50 A 84 - 09, Itagüí, Antioquia, 55411
  • Place, Chimeneas Park
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪4 min drive‬
  • Place, Santafé Mall
    ‪4 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard with internal view

In-room safe, free WiFi, bed sheets

Double Room Standard with internal view

  • 10 sq m
  • Sleeps 2

View all photos for Twin Room Standard with internal view

In-room safe, free WiFi, bed sheets

Twin Room Standard with internal view

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard with View

In-room safe, free WiFi, bed sheets

Double Room Standard with View

  • 10 sq m
  • Sleeps 2

View all photos for Twin Room Standard with View

In-room safe, free WiFi, bed sheets

Twin Room Standard with View

  • 15 sq m
  • Sleeps 2

View all photos for Triple Room Standard with View

In-room safe, free WiFi, bed sheets

Triple Room Standard with View

  • 20 sq m
  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double room with air conditioning

Double room with air conditioning

Double room with air conditioning

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room with air conditioning

Twin room with air conditioning

Twin room with air conditioning

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room Standard

In-room safe, free WiFi, bed sheets

Twin Room Standard

  • 10 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, free WiFi, bed sheets

Room Standard

  • 10 sq m
  • Sleeps 2

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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About the area

Itagüí

When you stay at Hotel Alcaravan Medellín in Itagüí, you'll be in a shopping district, within a 5-minute drive of Oviedo Shopping Center and Santafé Mall. .This hotel is 2.8 mi (4.5 km) from Medellín Clinic - El Poblado and 3 mi (4.9 km) from Poblado Park.

What's nearby

  • Chimeneas Park - 2 min walk - 0.2 km
  • EAFIT University - 2 min drive - 2.2 km
  • Oviedo Shopping Center - 4 min drive - 2.9 km
  • Santafé Mall - 4 min drive - 2.9 km
  • Las Vegas Clinic - 4 min drive - 3.6 km

Getting around

  • Ayura Station - 11 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 44 min drive

Restaurants

  • ‪Más Finca - ‬12 min walk
  • ‪Seven Club - ‬12 min walk
  • ‪Amazonas - ‬7 min walk
  • ‪Restaurante El Barco - ‬6 min walk
  • ‪Bistro el Mordisko - ‬8 min walk

About this property

Hotel Alcaravan Medellín

Hotel in Itagüí with a steam room and a rooftop terrace
Hotel Alcaravan Medellín offers 96 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a hot tub and a steam room.
Stay in one of 96 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.
Don't miss out on recreational opportunities including a hot tub and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by the hotel's restaurant, Alcaravan, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A hosted evening meal is available for a surcharge daily.
Alcaravan - This family restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of COP 30,000

Restaurants on site

  • Alcaravan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service

More

  • Free local calls
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 20000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 20000.0 per night
  • Hosted evening meal: COP 30000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Alcaraván Itagui
Hotel Alcaraván
Hotel Alcaraván Itagui
Alcaraván
Hotel Alcaravan
Hotel Alcaraván
Hotel Alcaravan Medellín Hotel
Hotel Alcaravan Medellín Itagüí
Hotel Alcaravan Medellín Hotel Itagüí

Hotel Alcaravan Medellín Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 93 out of 266 reviews
Rating 8 - Good. 97 out of 266 reviews
Rating 6 - Okay. 42 out of 266 reviews
Rating 4 - Poor. 12 out of 266 reviews
Rating 2 - Terrible. 22 out of 266 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

JESSIEDALI

Liked: Cleanliness, staff & service
Poco ambiente en sus alrededores, pocas opciones de comer y no habían taxis por el area
Stayed 7 nights in Aug 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staft
Stayed 5 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
En general todo ageadable y en buen estado! El servicio en todos los departamentos fue excelente.
Stayed 7 nights in Jul 2025

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
Noise
Stayed 2 nights in May 2025

10/10 Excellent

Richanella

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Stayed 11 nights in Apr 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

6/10 Okay

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old, fans don't work, shower heads need to be changed, the shower is clogged and starts to overflow And parking is terrible. Its ok i guess for an emergency stay. I don’t think I’ll be staying here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Darlene

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was extremely hot with a window that opens half way. I had a headache and nausea due to this. No hot water. I found a large roach walking near my luggage. I just would not recommend. I booked for one week I only ended up staying 2 days. I also did not receive any refund from the hotel.
Stayed 7 nights in Jan 2024

2/10 Terrible

Alejandro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room right before going to bed I saw 2 bed bugs walking next to the headboard, went to the front desk and told them about the issue. Was moved to another room in a higher floor, no live bed bugs but I did see at least 4 dead ones close to the bed.

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 7 nights in Jan 2024

6/10 Okay

Limary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Solo había un ventilador y el calor en el cuarto era horroroso. Deberían invertir en aires acondicionados ya que es una hermosa propiedad y el servicio de los empleados excelente
Stayed 2 nights in Nov 2023

8/10 Good

Vianella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Oct 2023

4/10 Poor

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Eli, Coral Springs

Stayed 18 nights in Mar 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Carlos

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
bad hospitality and gave me a different room then what i purchased and had missing shower head
Stayed 1 night in Oct 2022

10/10 Excellent

tyreiss

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay 7 yaer tenure

there always a good staff very helpful when there's a little confusion every area of the facility as well taken care of you will enjoy your stay for sure.
Stayed 1 night in Aug 2022

10/10 Excellent

Luis, Deland

Stayed 11 nights in Aug 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Apr 2022

10/10 Excellent

angel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place will be good have AC because is hot sometimes a
Stayed 1 night in Feb 2022

6/10 Okay

Christian andres

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

is ok

it was a last minute chose but need to improve the room didn't have towels and the tv and internet didnt work
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good very exceptional customer service is about being on point of front and listening and taking care of your gas and no problem itagui

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The personal need more training to approach the customers like me over 15 years using the facilities at Caravan hotel. Rude to provide information and unavailable to respond the requests things.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
esta bien
Stayed 1 night in May 2021