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The room was very clean with a lovely mix of cottage style and modern feel.

Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area.

Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.

This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over $1,300. Travelers should be aware that this listing is misleading and the property is unresponsive.

I was working remotely and enjoyed the peaceful vibe and strong internet. The views helped me relax after meetings.

The staff are responsive and kind, the grounds are lovely, and the rooms were nice.