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Grotta Resort

3.0 star property

Photo gallery for Grotta Resort

Exterior
Property video
Reception
Reception
Outdoor pool

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
NM 227 St, Muhoza, Northern Province
  • Place, Cathedral of Ruhengeri
    ‪4 min drive‬
  • Place, Musanze Modern Market
    ‪5 min drive‬
  • Place, Shyira Diocese Cathedral
    ‪6 min drive‬
  • Airport, Goma (GOM)
    ‪72 min drive‬

Room options

Superior Double or Twin Room, Pool View

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Executive Studio Suite

  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Exclusive Cottage

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Comfort Double or Twin Room, Hill View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Superior Suite, Patio, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Ruhengeri

Located in Muhoza, Grotta Resort is within a 10-minute drive of Cathedral of Ruhengeri and Musanze Modern Market. .This hotel is 2.7 mi (4.3 km) from Shyira Diocese Cathedral and 7.9 mi (12.8 km) from Red Rocks Arts Centre.

What's nearby

  • Cathedral of Ruhengeri - 4 min drive - 3.4 km
  • Musanze Modern Market - 5 min drive - 3.8 km
  • Shyira Diocese Cathedral - 6 min drive - 3.8 km
  • Red Rocks Arts Centre - 15 min drive - 13.8 km
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 17 min drive - 16.7 km

Restaurants

  • ‪Amikus Coffee & Pizza - ‬6 min drive
  • ‪Migano Cafe, Lounge, and Grill - ‬5 min drive
  • ‪Hotel Muhabura Restaurant - ‬4 min drive
  • ‪La Paillotte - ‬6 min drive
  • ‪Volcana Lounge - ‬4 min drive

About this property

Grotta Resort

Hotel in Muhoza with 2 restaurants and spa services
Grotta Resort offers 26 accommodations with minibars and complimentary bottled water. Rooms open to patios. Accommodations at this 3-star hotel have kitchenettes.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 26 guestrooms, featuring kitchenettes. Rooms have private patios. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and minibars, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and charcoal grills.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Grotta Resort has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor entertainment area
  • Picnic area

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Guest Portal mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grotta Resort Hotel
Grotta Resort Muhoza
Grotta Resort Hotel Muhoza

Grotta Resort Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

ADEGBOYEGA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean with a lovely mix of cottage style and modern feel.
Stayed 2 nights in Jan 2026

10/10 Excellent

David, Sudbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing, staff were exceptional, and the property is fantastic. A wonderful place to go when you need to rest and recharge.
Stayed 3 nights in Jan 2026

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and eager to help. The facilities are great with an excellent (and surprisingly big) garden. The volcanic tunnel on the property is huge and worth the visit by itself.
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
A magical place with wonderful staff, beautifully-designed rooms, and great food. A true oasis in today's hectic world. The pictures do not do justice to the place; it was behind my expectations.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorilla and volcano mountain retreat

Everything was amazing would highly recommend. The best hotel in the area.
Stayed 2 nights in Aug 2025