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Was a peaceful experience

En Terrenas un lugar magnifico

perfect

The place was almost perfect with the listing. We sent a message before arrival to make sure they had luggage storage after checkout and to have 24hr service reception this is why we booked it and the hotel confirmed with a message. Once arrival, the receptionist was very nice and friendly and we asked again about luggage storage and said they do have it and wouldn’t be an issue also said will respond when needed but we never really got replies back from her the next day. When checkout we went to reception to checkout and we have to wait 10 min under the sun at noon to get the receptionist to come to open the door as she was busy doing something else. The other service people came and were confused what we needed. It was very frustrating as specifically we wanted a 24 hour reception for this reason and wasn’t the case. Once the receptionist arrived which was a different from the previous day, she said that they did not have luggage storage and that they don’t store it. We can leave it at front desk, but that they will be unsafe due to multiple people coming and going in the reception. She was very defensive throughout the conversation, we lost our trust and left with our luggage. The place is clean and has everything you need expect one important thing we needed customer service,

The place is very good for the price, perfect location right on the Beach. The staff are very helpful

This hotel was right on the beach. You almost got the feeling that it was too close to the water, but that is ALL of the appeal for the price. If you are looking for that beach campout feel then you will love it. The drive in the property is a dirt road with mud puddles very easy to miss the turn. There is seurity guard at night which is a must for the location. The rooms are treated concrete with decor. No tiles. Good AC and Wifi. The morning walk on the debri clutter