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Sofitel Marrakech Palais Imperial & Spa

5.0 star property

Photo gallery for Sofitel Marrakech Palais Imperial & Spa

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
Property video
5 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Sports facility
3 bars/lounges, poolside bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Bar

Explore the area

Map
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
  • Koutoubia Mosque
    ‪11 min walk‬
  • Jemaa el-Fnaa
    ‪18 min walk‬
  • Majorelle Garden
    ‪2 min drive‬
  • Marrakech (RAK-Menara)
    ‪6 min drive‬

Room options

View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)

  • 43 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

Presidential Suite, 2 Bedrooms, Terrace

  • 180 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed (Contemporary)

  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King or Twin bed, city or Hivernage side, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

Junior Suite, 1 King Bed (Hivernage view)

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

Junior Suite, 1 King Bed, Terrace (Contemporary )

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony (Garden Side)

View from room

Deluxe Room, 2 Single Beds, Balcony (Garden Side)

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

Penthouse, Multiple Beds, Terrace (Koutoubia View)

  • 210 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

Junior Suite, 1 King Bed (Atlas)

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony (Contemporary)

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Prestige)

View from property

Superior Suite, 1 King Bed (Prestige)

7.0 out of 10
Good
(2 reviews)
  • 84 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Balcony (Contemporary)

1 bedroom, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Balcony (Contemporary)

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Balcony (Pool or Atlas view)

Suite, 2 Double Beds, Balcony (Pool or Atlas view) | View from property

Suite, 2 Double Beds, Balcony (Pool or Atlas view)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

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About the area

Marrakech

Centrally located in Marrakech, Sofitel Marrakech Palais Imperial & Spa is within a 15-minute walk of Koutoubia Mosque and Menara Mall. .This family-friendly hotel is 1.1 mi (1.8 km) from Jemaa el-Fnaa and 1.1 mi (1.8 km) from Marrakech Plaza.

What's nearby

  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Marrakech Plaza - 17 min walk - 1.4 km
  • Jemaa el-Fnaa - 18 min walk - 1.6 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 10 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪Paul - ‬13 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬4 min walk

About this property

Sofitel Marrakech Palais Imperial & Spa

Luxury hotel with 5 restaurants and 4 outdoor pools
Sofitel Marrakech Palais Imperial & Spa offers 157 accommodations with DVD players and minibars. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 157 guestrooms featuring minibars and DVD players. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 2 hot tubs, and a nightclub. This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 10 km.
Grab a bite at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Le Jardin - Overlooking the garden, this restaurant serves breakfast only.
L'Orangerie - This restaurant specializes in Moroccan cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
L'Oasis - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
So Lounge - This restaurant specializes in Asian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Lounge - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MAD 270 per person
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • L'Oasis
  • L'Orangerie
  • Le Jardin
  • Pool Lounge
  • So Lounge

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • DVD player
  • Free children's club
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 549 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property charges fees to access the spa services.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 270 per person
  • Airport shuttle fee: MAD 30 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges fees to access So Lounge on weekends and during special events.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel

Sofitel Marrakech Palais Imperial & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 653 reviews
Rating 8 - Good. 184 out of 653 reviews
Rating 6 - Okay. 84 out of 653 reviews
Rating 4 - Poor. 34 out of 653 reviews
Rating 2 - Terrible. 32 out of 653 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Malkiat

Stayed 3 nights in Mar 2025

6/10 Okay

roderick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a wonderful hotel, only let down by downright unhelpful and inefficient reception staff. They should realise that the guests are their most important asset and attend to them with a little more alacrity
Stayed 6 nights in Feb 2025

10/10 Excellent

Abdul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

abderrazak

Liked: Staff & service
Disliked: Room comfort
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
Stayed 1 night in Feb 2025

10/10 Excellent

Rob

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very friendly staff. Would highly recommend and certainly stay again!
Stayed 3 nights in Feb 2025

10/10 Excellent

sampath

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great value.
Stayed 1 night in Jan 2025

4/10 Poor

Jocelyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
Stayed 7 nights in Jan 2025

8/10 Good

rusmir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, mattress horrible. They moved us to different room it was slightly better
Stayed 6 nights in Jan 2025

2/10 Terrible

Elise

Travelled with family
Le service pourri sa vaut pas le prix trop d attente pour avoir la chambre Chaque choses trop long
Stayed 3 nights in Jan 2025

10/10 Excellent

velmurugan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out. All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
Stayed 2 nights in Dec 2024

4/10 Poor

Matt

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

mithu

You need to be careful about their charges. My room was paid in advance via Expedia. I had to pay only local tax. They took the credit card info as a hold and one day after I see that they have charged the whole amount t again via my credit card. Fortunately I was coming back to Marrakech again and complained and they reversed the charge. If I left the country I’m sure it would have been a headache to get a refund. Please make sure that they do not double charge you. Other than that the service was good.
Stayed 1 night in Dec 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly perfect stay

Everything was lovely....except....both mornings that I was there, there was a knocking sound at 6:30 am which woke me, which sounded like someone was already doing works in the rooms above me. I complained the second morning. The location is very convenient, everyone was very friendly, and the service was excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with wonderful staff
Stayed 3 nights in Nov 2024

4/10 Poor

Hammy

Stayed 9 nights in Oct 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 1 night in Nov 2024

8/10 Good

Shabaz M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
Stayed 3 nights in Sep 2024

8/10 Good

Shabaz M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

daysi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Camille

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must-stay in Morocco. 5 out of 5

This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
Stayed 1 night in Oct 2024

6/10 Okay

Mamadou

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place just wish the staff was more helpful and assisting towards clients needs.
Stayed 3 nights in Oct 2024