Motel One Manchester - Royal Exchange

3.5 star property

Photo gallery for Motel One Manchester - Royal Exchange

Room (SPECIAL ONE with a view)
Bar (on property)
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View map
11-15 Cross Street, Manchester, England, M2 1WD
  • Place, Manchester Arndale
    ‪3 min walk‬
  • Place, Deansgate
    ‪3 min walk‬
  • Place, Piccadilly Gardens
    ‪5 min walk‬
  • Airport, Manchester (MAN)
    ‪21 min drive‬

Room options

Room (THE ONE)

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (SPECIAL ONE with a view)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Manchester

With a stay at Motel One Manchester - Royal Exchange in Manchester (Manchester City Centre), you'll be within a 5-minute walk of Manchester Arndale and Deansgate. .This hotel is 0.3 mi (0.6 km) from Piccadilly Gardens and 0.5 mi (0.7 km) from AO Arena.

What's nearby

  • Manchester Arndale - 3 min walk - 0.3 km
  • Deansgate - 3 min walk - 0.3 km
  • Piccadilly Gardens - 5 min walk - 0.4 km
  • Manchester Central Convention Complex - 7 min walk - 0.6 km
  • AO Arena - 9 min walk - 0.8 km

Getting around

  • Exchange Square Tram Stop - 3 min walk
  • Manchester Victoria Station - 7 min walk
  • Manchester Airport (MAN) - 34 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬1 min walk
  • ‪Blank Street Coffee - ‬2 min walk
  • ‪Michaels Coffee House - ‬1 min walk
  • ‪Knoops - ‬2 min walk
  • ‪Black Sheep Coffee - ‬1 min walk

About this property

Motel One Manchester - Royal Exchange

Hotel with a bar, 3-minute walk to Manchester Arndale
Motel One Manchester - Royal Exchange offers 302 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and hair dryers. This Manchester hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 302 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a reception hall.
Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 to 13.90 for adults and GBP 6.95 to 13.90 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 1.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 13.90 to 13.90 for adults, and GBP 6.95 to 13.90 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Manchester-Royal Exchange Hotel
Motel One Exchange Hotel
Motel One Exchange
One Manchester Royal Exchange
Motel One Manchester Royal Exchange
Motel One Manchester - Royal Exchange Hotel
Motel One Manchester - Royal Exchange Manchester
Motel One Manchester - Royal Exchange Hotel Manchester

Motel One Manchester - Royal Exchange Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1079 reviews
Rating 8 - Good. 286 out of 1079 reviews
Rating 6 - Okay. 88 out of 1079 reviews
Rating 4 - Poor. 30 out of 1079 reviews
Rating 2 - Terrible. 26 out of 1079 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcoming staff, comfy room
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, very clean and everything you would need for an overnight stay. Recommended for a stay for shopping or a gig.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Rita

Liked: Cleanliness, property conditions & facilities
Amazing hotel and very central! Highly recommend!
Stayed 1 night in Oct 2025

4/10 Poor

mr n

For £224 it was nothing special and the cooked breakfast was cold
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Stayed 2 nights in Nov 2025

6/10 Okay

Georgina

Business traveller
Liked: Cleanliness
Staff - was unimpressed by reception staff following me into breakfast to check my room no which i had to say in front of strangers which as a solo traveller is risky. Also no eggs available for breakfast until after 6.25 when starts at 06.00
Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were welcoming, although reception was very busy and very slow and not very attentive on arrival, our arrival had been delayed and we were in a rush, the queue was almost out the door and it felt like staff were just hovering. Room was ok, a little small for two people to walk around and get ready, and the mirror placement drove us mad as I had to keep bumping into my partner whilst she was getting ready.. bed was fantastic, bathroom was clean but not the best shower pressure and the toilet was positioned very high off the floor which felt odd.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Fantastic, as always
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the staff were helpful.
Stayed 1 night in Oct 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
Very central, very comfy bed. No complaints.
Stayed 1 night in Oct 2025

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Stayed 3 nights in Oct 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

Olivier

Stayed 2 nights in Oct 2025

8/10 Good

Katy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room was lovely but as much as it was clean, there was a dirt mark running the full length of the bed on the wall, as it over time people have rubbed against it over and over. All it needed was a clean and it would go but that’s the only thing that let the room down. Plus no hair conditioner so my hair was horrible after I showered
Stayed 3 nights in Oct 2025

4/10 Poor

Nicola

Travelled with group
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Ben

Stayed 1 night in Oct 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay for a business trip
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. I had a very good night's sleep. The shower was clean and easy to use. The staff were very friendly and accommodating.
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Stayed 1 night in Oct 2025