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The Oaks Hotel

3.5 star property

Photo gallery for The Oaks Hotel

Exterior
Fitness facility
Bar (on property)
Standard Twin Room, 2 Single Beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Room service

Explore the area

Map
Colne Road Reedley, Burnley, England, BB102LF
  • Turf Moor
    ‪5 min drive‬
  • Forest of Bowland
    ‪5 min drive‬
  • The Woodland Spa
    ‪7 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪79 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Standard Family Room

Standard Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Family Room with View

Standard Plus Family Room with View

Standard Plus Family Room with View

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Plus Double Room with View

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Plus Double Room with View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Plus Family Room

Standard Plus Family Room

Standard Plus Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

Standard Family Room with Bunk Beds

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (828)
The price is AU$182
for 1 room
includes taxes & fees
21 May - 22 May
Holiday Inn Express Hotel Burnley M65 JCT10 by IHG

About the area

Burnley

Located in Burnley, The Oaks Hotel is in a rural location, within a 5-minute drive of Queen Street Mill Textile Museum and Inside Spa. .This eco-certified hotel is 2.1 mi (3.4 km) from Turf Moor and 2.5 mi (4 km) from The Woodland Spa.

What's nearby

  • Forest of Bowland - 4 min drive - 3.4 km
  • Queen Street Mill Textile Museum - 4 min drive - 3.3 km
  • The Woodland Spa - 5 min drive - 4.0 km
  • Turf Moor - 5 min drive - 3.3 km
  • Pendle Hill - 20 min drive - 9.1 km

Getting around

  • Brierfield Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 79 min drive

Restaurants

  • ‪St Andrews Cricket & Bowling Club - ‬3 min drive
  • ‪Chopsticks House - ‬17 min walk
  • ‪The Prairie - ‬10 min walk
  • ‪Paradise Working Mens Club - ‬16 min walk
  • ‪Albion Street Chippy - ‬11 min walk

About this property

The Oaks Hotel

Eco-certified hotel with a full-service spa and a fitness center
The Oaks Hotel offers 50 accommodations with hair dryers and irons/ironing boards. This Burnley hotel provides complimentary wired and wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 50 guestrooms. Complimentary wired and wireless internet access is available. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a steam room. This hotel also features complimentary wireless internet access, wedding services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
The Oaks Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Oaks Hotel & Leisure Club
Best Western Oaks Hotel & Leisure Club Burnley
Best Western Oaks Leisure Club
Best Western Oaks Leisure Club Burnley
Hotel Leisure Club
Best Western Oaks Hotel
Best Western Burnley North Oaks
Best Western Oaks
Best Western Oaks Hotel Leisure Club
The Oaks Hotel Hotel
The Oaks Hotel Burnley
The Oaks Hotel Hotel Burnley
Best Western Burnley North Oaks Hotel

The Oaks Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 227 out of 732 reviews
Rating 8 - Good. 259 out of 732 reviews
Rating 6 - Okay. 124 out of 732 reviews
Rating 4 - Poor. 73 out of 732 reviews
Rating 2 - Terrible. 49 out of 732 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Ann

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was nice was the gardens
Stayed 2 nights in Apr 2025

6/10 Okay

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Mohammad sheraz

Stayed 2 nights in Apr 2025

6/10 Okay

Lily

Travelled with family
Liked: Cleanliness, room comfort
The hotel was ok consider it was a 2 start
Stayed 3 nights in Apr 2025

2/10 Terrible

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

khaled

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

K

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Poor

Definitely not worth the money. Out dated, old fashioned and minimal or basic complimentary products. For nearly £100 a night I definitely expected more as I would of paid £30 tops for my stay. The £100 for the night got me a bed, basic kettle with tea and coffee, soap and shower gel, with use of the gym facilities (which were basic and needed a clean) For the price I paid I was expecting at least shampoo and conditioner and probably even breakfast in the morning. I'd definitely not stay here again or recommend it to anyone
Stayed 1 night in Apr 2025

8/10 Good

Nicola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm welcome at reception thank you! We appreciated the extra snacks in lieu of a good view. The kids loved the bunk beds
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff and service. Can't comment on the food as we didn't eat there.
Stayed 4 nights in Mar 2025

6/10 Okay

Lee

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Abagail Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2025

4/10 Poor

Hal

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Disappointing stay

Lovely old historic building with lovely helpful staff but room hadn’t been cleaned properly (rubbish from previous guest on side of bed) and the view was very disappointing considering the property (see pic) I felt like I’ve been shoved in the basement. Doubt I go back here tbh
Stayed 1 night in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Where do I start? They changed one of our rooms last minute to a lower grade, gave a £20 discount but really didn’t compensate as the amount of stairs to climb for a couple in their 70’s was unacceptable. Told us it was a family room which we couldn’t believe as it didn’t even have room to accommodate any bedside cabinets. The bar was a joke, didn’t matter what drink we ordered it came in a glass that I wouldn’t even give to my grandchildren, would have been nice to have a gin in a balloon glass with a piece of lemon & a whisky in a whisky tumbler. The barman told us they didn’t have any of those? The toilets in reception were very poor & obviously hadn’t been cleaned or checked recently as no toilets had loo roll on the holders with several empty cardboard rolls on the floors. The breakfasts were left uneaten as they tasted & looked as if they’d been cooked 3 hours earlier, ok if you like your eggs so rubbery that your knife bounces off them & the hash browns were hard but swimming in oil. Felt sorry for the Reception staff as we were told there was no Manager on duty so they were left to deal with our complaints & they were very nice, we were given a further discount but this really didn’t compensate as we would have rather had a better stay. Definitely won’t be returning!
Stayed 1 night in Mar 2025

8/10 Good

JOHN STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Caroline

Disliked: Staff & service, property conditions & facilities

Not so good service

We arrived at 14.15 and was turned away at check-in. Strict 15.00 check-in unless obviously you pay extra early check-in charge. The two on reception just had no clue. The room was dated and bathroom door was not attached at bottom hinge. Also extractor fan grill was full of fluff didn’t look as if it had been cleaned in a long time. The pool and jacuzzi were amazing and very warm so this part of our stay made up for it a little bit. Overall would i use this hotel again. Well no i don't think we will
Stayed 1 night in Mar 2025

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Good size room comfy bed & biscuits am every day are a nice touch. Rooms are in some TLC & fresh decoration
Stayed 3 nights in Mar 2025

4/10 Poor

Tracey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On the outside the Oaks is a beautiful building set in lovely grounds. Unfortunately that is where it ends! Inside it is very dated and tired. Communal carpets are worn, torn and have tape suck on them in place. This presents a few trip hazards. No lift and lots of stairs and corridors even to get to the ground floor! The room was dated, tv was loose on the wall, bathroom door squeaked terribly and the shower drain made a horrendous noise throughout the whole time the shower was running. We booked 2 nights, understandably the room wasn’t cleaned on day 2, only the tray contents replaced. However my dirty coffee mug was just left, it would not have taken much effort to have replaced it with a clean one. I did ask at reception and was given a clean mug. We reported the shower issue to a young man on reception this morning and there was no interest whatsoever, only a bit of a laugh. Our corridor was narrow but made worse by four large trolleys stacked with towels being left there. The best part of our stay was the spa aside from the 15 minute wait as no one was behind the counter to help us. Such a pity as the property itself is very beautiful, needs a total refurb and people who care
Stayed 2 nights in Mar 2025

2/10 Terrible

Natalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gerd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück und gute Matratzen
Stayed 1 night in Feb 2025