Maidstone Ski Resorts

What a lovely place. The reception staff were welcoming and professional, and the facilities were excellent. It was quite busy during the day because of half term, but by the evening things became much calmer and we were able to enjoy everything properly. The room itself was lovely. There were a couple of minor issues, as the previous guests had left rubbish behind on the lamp, and we noticed some silverfish in the bathroom. Neither issue had a major impact on our stay though. Breakfast was excellent with a really good range of options, although the vegetarian sausages could definitely be improved. Overall, the location is great, the staff are lovely, and we had a very enjoyable stay.

Lovely staff, excellent restaurant and pub. Unfortunately, my room (The Periwinkle Room) had a not so good smell. Combined with no air-conditioning it made my stay fairly unpleasant and it was very hot inside the room. There is a fan located high attached to the wall but it really didn’t help much at all.

Sincerely it was an experience I don’t want to repeat.The room wasn’t tidy. You can tell they only changed the sheets but didn’t properly clean the rooms. The fridge had a lot of food leftover, the cupboards had a lot of leftover groceries. Even the washing machine had a lot of laundry leftover from previous clients. There’s no toiletries please take your own. The room smelled so much like cigarettes that our clothes smelled like cigarettes.I booked two rooms for my family only for them to knock at 23:30 if we could give one of the rooms to two girls brought in by the police. I saw someone sitting for over 2 hours to check in but there was no one there and they were not picking the call.

We had a wonderful stay and it was so close to Maidstone where we were visiting family. The manager at the hotel checked us in and she was so lovely and helpful. An amazing lady who is a great asset to your company and her team.

Love the staff, room and location

Amazing English Breakfast and clean room