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ORIDA Maidstone Hotel

Property class: 3

Photo gallery for ORIDA Maidstone Hotel

Indoor pool, pool loungers
Front of property
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Reception
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Bearsted Rd, Maidstone, England, ME14 5AA
  • Place, Vinters Valley Nature Reserve
    ‪1 min walk‬
  • Place, Mote Park
    ‪2 min drive‬
  • Place, Pizza Express Music Room
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪68 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

8.8 out of 10
Excellent
(66 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.0 out of 10
Wonderful
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

8.6 out of 10
Excellent
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Twin Room

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Family Room

8.6 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Room

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Combined shower/bathtub, hair dryer, towels, soap

Deluxe Twin Room

  • Sleeps 4

View all photos for King Suite

In-room safe, laptop workspace, blackout curtains, iron/ironing board

King Suite

  • Sleeps 2

View all photos for Premium Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premium Room

  • Sleeps 2

View all photos for Family Room

Combined shower/bathtub, hair dryer, towels, soap

Family Room

  • Sleeps 4

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About the area

Maidstone

With a stay at ORIDA Maidstone Hotel in Maidstone, you'll be within a 10-minute drive of Leeds Castle and Vinters Valley Nature Reserve. .This hotel is 1.3 mi (2.1 km) from Mote Park and 1.6 mi (2.6 km) from Bearsted Golf Club.

What's nearby

  • Vinters Valley Nature Reserve - 1 min walk - 0.1 km
  • Mote Park - 2 min drive - 2.0 km
  • Pizza Express Music Room - 4 min drive - 2.6 km
  • Hazlitt Theatre - 4 min drive - 2.6 km
  • All Saints The Parish Church of Maidstone - 4 min drive - 3.3 km

Getting around

  • Maidstone Bearsted Station - 3 min drive
  • London (SEN-Southend) - 76 min drive

Restaurants

  • ‪Chiltern Hundreds - ‬5 min walk
  • ‪duke of marlborough - ‬3 min drive
  • ‪The Rifle Volunteers - ‬3 min drive
  • ‪Early Bird - ‬16 min walk
  • ‪Domino's Pizza - ‬3 min drive

About this property

ORIDA Maidstone Hotel

ORIDA Maidstone Hotel offers 146 accommodations with laptop-compatible safes and hair dryers. 49-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. This Maidstone hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and electric kettles, and housekeeping is provided daily.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
ORIDA Maidstone Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
  • Self parking fee: GBP 6 per day
  • Pet fee: GBP 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

ORIDA Maidstone Hotel Hotel
ORIDA Maidstone Hotel Maidstone
ORIDA Maidstone Hotel Hotel Maidstone

ORIDA Maidstone Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 669 out of 1312 reviews
Rating 8 - Good. 411 out of 1312 reviews
Rating 6 - Okay. 145 out of 1312 reviews
Rating 4 - Poor. 53 out of 1312 reviews
Rating 2 - Terrible. 34 out of 1312 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, breakfast very good all freshly cooked. Thank you
Stayed 1 night in Jan 2026

4/10 Poor

Elie

Disliked: Amenities
We will stick with our usual hotel: Delta hotels Tudor park. On this hotel: We asked for a baby cot. They gave it to us without a mattress and said they don’t provide any?? Excuse me???? How is my 1 year old going to sleep? £20 extra pay to check in early (never heard of this) £6 for parking (other places offer for free) £3 per a toothbrush (which every hotel gives for free) When I called earlier in the day around 10/11am on the 11th January, the lady picked up with “yea hello” poor customer service skills. Asks for my name, I give her my name and she says, no I want your last name. I hope calls are recorded and she is retrained.
Stayed 1 night in Jan 2026

10/10 Excellent

Enamul

Stayed 2 nights in Jan 2026

2/10 Terrible

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Fation

Stayed 2 nights in Dec 2025

6/10 Okay

Costel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Disappointed is the best I can say.Jacuzzi and steam room didn't work for 2 out the 4 days we stayed.Heater in the room didn't work on the last day and enquired 3 times .When I asked for a electric heater that was in the bar area I was told that I can come over to get it when they're close at 23:00.That was unacceptable to me and I don't think we're going to stay there again,bear in mind that we stayed 3 times over the years.
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable, only problems were the beds were like concrete so not good sleep and usual noise from people slamming doors during the night. Breakfast was excellent as was the swimming pool . Staff friendly and helpful.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent large well equipped room with large double bed - linen and room and bathroom were spotless. Ideal venue to take 'time out' after hectic Christmas and before flying out for a holiday. Reception, Spa and Housekeeping staff were efficient courtesy and friendly. Excellent stay excellent value for money.
Stayed 1 night in Dec 2025

4/10 Poor

Inigo

Disliked: Amenities
Amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Alan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant hotel - great value for money!!
Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Stayed 4 nights in Dec 2025

4/10 Poor

Maheshi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
At check-in, I was provided with a leaflet clearly stating that breakfast would be served until 11:00 a.m. on bank holidays. Based on this information, we attended breakfast accordingly. However, breakfast service was closed at 10:00 a.m., and food was actively being taken away while we were in the process of serving ourselves. This was both embarrassing and extremely frustrating. When we raised this issue, the situation was handled poorly by staff, who were rude and dismissive. Most concerning was the response from the Food & Beverage Manager, who argued that the 26th was not a bank holiday, rather than acknowledging the misleading information provided by the hotel. At no point was an apology offered for the incorrect information or for the manner in which the situation was handled. Providing inaccurate information at check-in and then disputing responsibility when guests rely on it falls well below the standard of service I would expect. The lack of professionalism and basic courtesy shown only added to the disappointment. I would appreciate this matter being reviewed seriously and would expect an explanation, along with appropriate steps taken to prevent this from happening again.
Stayed 1 night in Dec 2025

10/10 Excellent

RAYMOND

Stayed 1 night in Dec 2025

8/10 Good

Shpetim

Liked: Cleanliness
Thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Amenities are good - pool - gym - bar - food Good location to or from London/ports
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing as always 😊
Stayed 1 night in Dec 2025

8/10 Good

Lucinda

Travelled with partner
Liked: Cleanliness, amenities
I did not take breakfast, due to time of year the pool was too busy to swim. Everything else was very comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

Fation

Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Opeayo

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2025

4/10 Poor

guy

Liked: Cleanliness
Sadly a very firm mattress, just couldn't sleep on it Also a bit of traffic noise
Stayed 2 nights in Dec 2025