Mercure Maidstone Great Danes Hotel

4.0 star property

Photo gallery for Mercure Maidstone Great Danes Hotel

Indoor pool, pool loungers
Exterior
Daily English breakfast (GBP 17.95 per person)
Exterior
Breakfast, lunch and dinner served

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
Hollingbourne, Maidstone, England, ME17 1RE
  • Leeds Castle
    ‪3 min drive‬
  • Mote Park
    ‪6 min drive‬
  • Kent Life
    ‪7 min drive‬
  • London (LCY-London City)
    ‪52 min drive‬

Room options

Privilege, Room, 1 Double Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

7.6 out of 10
Good
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Double Bed, Lake View, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, Multiple Beds (Classic)

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Maidstone

Located in Maidstone, Mercure Maidstone Great Danes Hotel is a 5-minute drive from Leeds Castle and 6 minutes from Mote Park. .This eco-certified hotel is 6.4 mi (10.3 km) from Hazlitt Theatre and 6.4 mi (10.3 km) from Kent Life.

What's nearby

  • Leeds Castle - 3 min drive - 2.0 km
  • Mote Park - 6 min drive - 5.6 km
  • Kent Life - 7 min drive - 11.3 km
  • Stoneacre - 8 min drive - 6.0 km
  • Hazlitt Theatre - 9 min drive - 10.9 km

Getting around

  • Hollingbourne Station - 16 min walk
  • Gatwick Airport (LGW) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Toby Carvery - Maidstone - ‬8 min drive
  • ‪The Potting Shed - ‬7 min drive
  • ‪The Oak on the Green - ‬4 min drive
  • ‪Costa Express - ‬3 min drive

About this property

Mercure Maidstone Great Danes Hotel

Eco-certified hotel with a full-service spa and a health club
Mercure Maidstone Great Danes Hotel offers 126 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Exquisite Beauty Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Stay in one of 126 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Arts, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Maidstone? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 11:00 AM.
Arts - This brasserie serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Polish, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arts
  • Arts Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 6,458 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Great Danes Hotel
Maidstone Great Danes Hotel
Maidstone Mercure
Mercure Great Danes
Mercure Great Danes Hotel
Mercure Great Danes Hotel Maidstone
Mercure Hotel Great Danes
Mercure Hotel Great Danes Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel
Ramada Hotel Maidstone
Maidstone Ramada
Ramada Maidstone
Mercure Maidstone Great Danes
Mercure Maidstone Great Danes Hotel Hotel
Mercure Maidstone Great Danes Hotel Maidstone
Mercure Maidstone Great Danes Hotel Hotel Maidstone

Mercure Maidstone Great Danes Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 92 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

brett

Stayed 4 nights in Mar 2025

8/10 Good

Micky Millwall

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyed our stay but some areas of the hotel are clear but a little tired but however I would stay at the hotel and use the facilities again
Stayed 1 night in Mar 2025

2/10 Terrible

Rosie

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Ari

Business traveller
Liked: Cleanliness, staff & service, room comfort

reliable

streight forward business hotel. a bit outdated, but friendly, efficient and a good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Brett

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

shirley

Disliked: Staff & service

Very disappointing

Very disappointing stay this time. Hardly any drinks in the bar as they had sent the drinks to there event bar, so no drinks of our liking. Then for evening meal most items on the bar menu were not available. Then to top it off world war 3 was happening in the corridors in the early hours 😴
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with a young family. Spacious family room, quiet pool and super breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
On arrival to my room the bed hadn’t been made and there were dirty cups still there. Went to the receptionist and she kindly moved me to another room. There was a lot of mould and damp in the corridors of the hotel. My new room had blood on the lampshade. Gym was a good size and had lots of machines. Restaurant was small, long wait for a table. Bar area also small, hardly any tables or chairs most people standing up. Bar food was nice, long wait though about 40 minutes.
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

kenneth

Travelled with partner
Liked: Cleanliness, amenities
The curtains in the bedroom were frankly disgusting, they were ripped and torn and looked dirty.
Stayed 2 nights in Jan 2025

4/10 Poor

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff throughout the Hotel, always happy to help. Breakfasts were Brilliant and set up very well with a really fantastic choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - Nina was especially helpful and kind. Room nice and restaurant food good. Nice facilities and comfy firm bed.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were too hot at night
Stayed 3 nights in Jan 2025

6/10 Okay

Charlie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Adequate

The room was good apart from too hot . Slept with windows open as the radiator could not be adjusted . Shower not very warm
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, room comfort

One night stay in a suite in January

Our Suite was very comfortable and clean. Bathroom was a little small for a suite and one of the wall lights were not working. Room was very cold when we arrived. The central heating in the room was completely turned off. We manage to get both radiators on again and there were two electric fires in the suite for added warmth. Breakfast was good. Pool was nice with a hot spa tub. Surrounding grounds were nice for a walk. We did not eat evening meal on this occasion as we went to a nearby Indian Restaurant for dinner. Would stay again. General feel of the hotel is a little tired but clean and comfortable.
Stayed 1 night in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean and comfortable place with a good breakfast.
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
Dust on the lights above mirror in bathroom. Toothpaste on the mirror. Suspect hair in the bath. Thick dust on the bead head. Heavy staining on the bathroom pipes. Over priced breakfast . greasy burger and onion rings.
Stayed 2 nights in Dec 2024