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The room was too cold and not so clean for the days we stayed at the hotel and staff was not so helpful as we expected . I stayed at the same place last year and it was great however this time the experience was different because of poor service.

Didn’t have breakfast. Minimal interaction with staff but when I did they were very helpful. Lots of restaurants and bars nearby but also a few beggers and rough sleepers, but that, sadly is Northampton for you.

First day not so good, today the breakfast was fine. Car parking easy and near to the hotel. We did think that it was not very well lit.

Great location, friendly staff and welcome. Lovely room with plenty of space.

Easy to find and fantastic big car park at the back of the hotel which was included in the price of our stay. Lovely warm room, comfortable bed and great shower. There was a good breakfast selection but staff didn’t interact with customers and didn’t clear our table once during our 2 day stay. I hate dirty pots around me!! Also no conversation with restaurant staff about alternatives for breakfast as only had fried eggs on offer at self selection. I asked for poached eggs and it took them over 20 mins to bring them to me. I asked twice how long they would be and was told there is a bit of a delay with my order as quite a few people had ordered them. Not sure why as it only takes a couple of mins to cook these!! Also hot food options were empty and had to keep asking for things which was a bit annoying. Overall our stay was okay and I would stay again.

It was ok, needs updating but good staff and ok facilities.