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Get an overview of this hotel
Upscale Madrid hotel in Retiro with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

With a stay at voco Madrid Retiro, an IHG Hotel, you'll be centrally located in Madrid, within a 5-minute drive of El Retiro Park and WiZink Center. This upscale hotel is 1.9 mi (3.1 km) from Prado Museum and 2 mi (3.3 km) from Gran Via.

Stay in one of 361 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at The Garden Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 361
  • Number of floors - 11
  • Number of buildings/towers - 2
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1970
  • Number of restaurants - 2
  • Snack bar/deli
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Banquet hall
  • Vending machine

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Catalan
  • Polish
  • Slovenian

Parking

Self parking (surcharge)

Room Amenities

Voco Madrid Retiro, an IHG Hotel offers 361 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Room service (limited hours)
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Laptop-friendly workspace
  • Wardrobe
  • Travel cot
  • Hardwood flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

The Garden Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 40 per pet, per day
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 22 for children
  • Self parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Voco
  • Madrid Retiro
  • Ayre Hotel Colon
  • Madrid Centre Retiro

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

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