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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

5.0 star property

Photo gallery for Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Property grounds
Property preview
Rooftop terrace
2 restaurants, dinner, brunch served; Spanish cuisine
Premium bedding, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available

Explore the area

View map
Cuesta de Santo Domingo, 5, Madrid, Madrid, 28013
  • Place, Plaza de España - Princesa
    ‪1 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Place, Prado Museum
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level | Living area

One Bedroom Master Suite Red Level

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Penthouse Suite Red Level

Penthouse Suite Red Level

Penthouse Suite Red Level

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Penthouse Suite Red Level

Terrace/patio

Presidential Penthouse Suite Red Level

  • 130 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Royal Suite

Premium bedding, minibar, in-room safe, desk

The Royal Suite

  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds

View all photos for Supreme Room

Supreme Room

Supreme Room

10.0 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Red Level, 4+1)

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms (Red Level, 4+1)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 4 Twin Beds

View all photos for Red Level, Junior Suite, Terrace

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

Red Level, Suite, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 6 Twin Beds

View all photos for Family Room (3+1)

Premium bedding, minibar, in-room safe, desk

Family Room (3+1)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (Red Level 2 adults+ 2 children)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (Red Level 2 adults+ 2 children)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room

Premium Room

9.6 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

9.4 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Red Level, Deluxe Room

Premium bedding, minibar, in-room safe, desk

Red Level, Deluxe Room

9.8 out of 10
Exceptional
(7 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Junior Suite

Premium bedding, minibar, in-room safe, desk

Red Level, Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

Red Level, Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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Bar (on property)

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includes taxes & fees
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About the area

Madrid

With a stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World, you'll be centrally located in Madrid, steps from Plaza de España - Princesa and Royal Theatre. .This eco-certified hotel is 0.1 mi (0.2 km) from Plaza de Oriente and 1.4 mi (2.2 km) from Sabatini Gardens.

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Royal Palace of Madrid - 5 min walk - 0.4 km
  • Plaza Mayor - 7 min walk - 0.6 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Opera Station - 3 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪El Rey De Los Tacos - ‬1 min walk
  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Beer Station - ‬3 min walk
  • ‪El Café de la Opera - ‬1 min walk
  • ‪A Ri Rang - ‬2 min walk

About this property

Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Eco-certified hotel with 2 restaurants and a full-service spa
Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers 180 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 180 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Spanish cuisine at Jardín de los Duques, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Jardín de los Duques - Overlooking the garden, this restaurant specializes in Spanish cuisine and serves brunch and dinner.
Coroa Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 35 per night)
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Coroa Royal Gallery
  • Jardín de los Duques

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1851
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 42 per person
  • Valet parking fee: EUR 35 per day
  • Nearby parking fee: EUR 35 per night
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Ambassador TRYP Madrid
Hotel Madrid Ambassador
Madrid Ambassador Hotel
Madrid TRYP Ambassador
TRYP Ambassador
TRYP Ambassador Hotel
TRYP Ambassador Madrid Hotel
TRYP Hotel Ambassador Madrid
TRYP Madrid Ambassador
Gran Melia Palacio los Duques Hotel Madrid
Gran Melia Palacio los Duques Hotel
Gran Melia Palacio los Duques Madrid
Gran Melia Palacio los Duques
Tryp Ambassador Hotel Madrid
Tryp Hotel Ambassador

Palacio de los Duques Gran Meliá - The Leading Hotels of the World Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 710 out of 823 reviews
Rating 8 - Good. 82 out of 823 reviews
Rating 6 - Okay. 20 out of 823 reviews
Rating 4 - Poor. 7 out of 823 reviews
Rating 2 - Terrible. 4 out of 823 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Deepankar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms and service. Breakfast spread was fabulous as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2025

10/10 Excellent

Anoosh

Stayed 4 nights in Jun 2025

10/10 Excellent

Priscille

Stayed 4 nights in Jun 2025

10/10 Excellent

Pedro

Stayed 5 nights in Jun 2025

8/10 Good

Andrew, Edmonds

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 4 nights in May 2025

10/10 Excellent

Shahab

Stayed 4 nights in Jun 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The terrace in the room was great!
Stayed 4 nights in Jun 2025

10/10 Excellent

Irasema, Miami

Travelled with family
Liked: Amenities, property conditions & facilities
Everything in this property is magical and beautiful since the beginning the staff has the ability to make you feel like you’re special!! We highly recommend this option for anyone
Stayed 6 nights in May 2025

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid

Nice hotel , great location and a lovely garden to sit out in with a cigar
Stayed 9 nights in May 2025

10/10 Excellent

Pedro, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, service and wonderful people, ready to serve you.
Stayed 3 nights in May 2025

10/10 Excellent

Tara

Stayed 2 nights in May 2025

10/10 Excellent

Craig Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel did not disappoint, from champagne on arrival, stunning red deluxe room, rooftop pool with views down to the palace all topped of with service second to none Would not hesitate to return or recommend 👌
Rooftop Jacuzzi
Rooftop bar
Garden entrance
Indoor lobby area
Stayed 5 nights in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, great service and location
Stayed 8 nights in Mar 2025

10/10 Excellent

pavneet singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel and excellent staff
Stayed 1 night in May 2025

10/10 Excellent

Jose, santa rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
REALLY NICE
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay & highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our time at this hotel. Would definitely return. It was a shame the pool wasn’t open as the weather was fantastic.
Stayed 6 nights in Apr 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Very kindly staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Reeju

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Mar 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Felipe

Stayed 1 night in Feb 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Staff was incredibly attentive to every detail and request. Highly recommend booking a room that has the Concierge Level access
Stayed 2 nights in Mar 2025

10/10 Excellent

Merrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very incredible service, food, the staff were truly amazing and welcoming, attending to all our needs.
Stayed 4 nights in Mar 2025