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Grupotel Mayorazgo

4.0 star property

Photo gallery for Grupotel Mayorazgo

Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Porch
Porch
Down duvets, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Flor Baja 3, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Place, Puerta del Sol
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Room

Down duvets, minibar, in-room safe, desk

Economy Room

10.0 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Double Room Single Use

Down duvets, minibar, in-room safe, desk

Economy Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Premium Double Room Single Use

Down duvets, minibar, in-room safe, desk

Premium Double Room Single Use

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Down duvets, minibar, in-room safe, desk

Premium Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room Single Use, Gran Vía View

Down duvets, minibar, in-room safe, desk

Double Room Single Use, Gran Vía View

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Gran Via View

Double Room, Gran Via View

Double Room, Gran Via View

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Down duvets, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Madrid

A stay at Grupotel Mayorazgo places you in the heart of Madrid, steps from Gran Via and Plaza de España - Princesa. .This hotel is 0.5 mi (0.8 km) from Royal Palace of Madrid and 0.6 mi (0.9 km) from Puerta del Sol.

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Puerta del Sol - 11 min walk - 1.0 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪VIPS Plaza de España - ‬1 min walk
  • ‪Mesón El Jamón - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Sirena Verde - ‬1 min walk
  • ‪Txapela - ‬1 min walk

About this property

Grupotel Mayorazgo

Hotel with a restaurant, steps from Gran Via
Grupotel Mayorazgo offers 200 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and in-room massages can be requested.

Make yourself at home in one of the 200 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
For lunch or dinner, stop by Bar Retiro, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bar Retiro - This piano bar specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
GastroVia 61 - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Retiro
  • GastroVia 61

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Mayorazgo
Best Western Hotel Mayorazgo Madrid
Best Western Mayorazgo
Best Western Mayorazgo Madrid
Mayorazgo
Mayorazgo Hotel Madrid
Hotel Mayorazgo Madrid
Hotel Mayorazgo
Mayorazgo Madrid
Hotel Mayorazgo
Grupotel Mayorazgo Hotel
Grupotel Mayorazgo Madrid
Grupotel Mayorazgo Hotel Madrid

Reviews

Grupotel Mayorazgo Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 757 reviews
Rating 8 - Good. 241 out of 757 reviews
Rating 6 - Okay. 102 out of 757 reviews
Rating 4 - Poor. 43 out of 757 reviews
Rating 2 - Terrible. 19 out of 757 reviews

Reviews

8/10 Good

Ari

Stayed 2 nights in Jun 2025

8/10 Good

Ivana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Jackeline

Stayed 2 nights in Jun 2025

10/10 Excellent

Mafer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very comfortable and the hotel is beautiful. The restaurant is also nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful! The room was lovely and the staff were too. Really enjoyed my stay in the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Isabel

Stayed 2 nights in Jun 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness, the attention given to the customers in a very professional way. The rooms were very nicely decorated and spacious with a safe in the room. You also had the control of the air conditioner unit in your room which makes it very confortable and convenient. The bathroom is modern and very nice! Beds are so comfortable! Great hotel experience!
Stayed 7 nights in May 2025

10/10 Excellent

lara

Travelled with partner
Liked: Amenities
Wonderful location and excellent breakfast . Clean rooms and very nice staff. I would choose to stay at this hotel again!
Stayed 3 nights in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

2 or 3 star worth hotel !

Booked as a VIP access number, reception staff had no clue what that was and nothing promised was provided. Room had no water bottles , no kettle for tea and no ironing board ! Apart from the central location , nothing was worth the money paid . This is at best a 3 star property !!
Stayed 3 nights in May 2025

10/10 Excellent

Marcos

Stayed 2 nights in May 2025

8/10 Good

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel , good location and beautiful room and breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Haifa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located, very clean. Breakfast buffet was amazing with lot of choices. Highly recommended
Stayed 6 nights in May 2025

10/10 Excellent

Suzanne

Stayed 3 nights in Apr 2025

8/10 Good

Francisco, Duran

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Excellent location. It's best feature, I would say. Otherwise, prices are higher than I anticipated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yhordanka

Liked: Cleanliness, amenities
The property is amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexander, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Wanying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a superb location, within walking distance of what we wanted to visit. Staff were friendly and helpful, especially Irene who worked in the bar/restaurant. Although we didn't use the restaurant, the bar prices were very reasonable for a hotel. Disappointed that the roof terrace was not open. Bed was large and very comfortable, bathroom was clean and modern. On the whole a very good stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Josefina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yaneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Maria

Travelled with partner
Very good hotel. Perfect location. Nice staff. The only downside is poor sound insulation. Early morning cleaning staff make a lot of noise .
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good !
Stayed 2 nights in Dec 2024