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Hotel Europa

3.0 star property

Photo gallery for Hotel Europa

City view
Front of property
Reception
Breakfast, lunch and dinner served
Premium Double Room, Terrace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(111 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(29 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(37 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(34 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Madrid

With a stay at Hotel Europa, you'll be centrally located in Madrid, steps from Puerta del Sol and within a 5-minute walk of Gran Via. .This hotel is 1.2 mi (2 km) from National Prado Museum and 1.6 mi (2.6 km) from Royal Palace of Madrid.

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪All U Can Eat - ‬2 min walk

About this property

Hotel Europa

Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Enjoy Spanish cuisine at Café Europa, a café which features a bar/lounge, or stay in and take advantage of the room service. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Café Europa - This café specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Europa Hotel MADRID

Europa MADRID

Europa

Hotel Europa Hotel

Hotel Europa MADRID

Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 1004 reviews
Rating 8 - Good. 191 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 20 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Zahra, Richmond Hill

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not as clean as expected so different from the pictures.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stephen, Hammonds Plains

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and beautiful view of Puerto del Sol. Staff were friendly, room was snug but clean.
Stayed 7 nights in Feb 2026

10/10 Excellent

Itsel

Stayed 7 nights in Jan 2026

10/10 Excellent

NOUR

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, comfortable room. Very friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent stay, check in super fast and efficient . Location in the center of the town, perfectly located. Metro 1 minute away.
Stayed 3 nights in Feb 2026

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026

10/10 Excellent

Jessen Mukesh

Stayed 2 nights in Jan 2026

10/10 Excellent

Ernest

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

8/10 Good

Edith Gertrudis

Stayed 2 nights in Jan 2026

6/10 Okay

Mert

Liked: Cleanliness
Close to shopping and gran via
Stayed 3 nights in Jan 2026

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Central location. Staff was prompt and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great view of plaza from balcony, awesome shower, good bed, good breakfast, awesome staff, awesome location, nearby discounted car park, near metro
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, amenities
Nice room, nice staff. Great location. Would recommend!
Stayed 3 nights in Dec 2025

10/10 Excellent

MONICA BEATRIZ

Travelled with family
Liked: Cleanliness, staff & service, amenities
Personal, habitación, cama todo perfecto El único comentario anoche hubo un grupo ruidoso, algún control al respecto. Sé que es difícil, pero el descanso es importante
Stayed 2 nights in Jan 2026

6/10 Okay

Alexis

Travelled with family
Liked: Cleanliness, amenities
No
Stayed 6 nights in Nov 2025

10/10 Excellent

Lijun, McLean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best location and very nice and helpful front desk. Clean and nice. A little bit noise issue between rooms, but didn’t bother us. Very recommended
Stayed 2 nights in Dec 2025

8/10 Good

Su

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victor F

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is no other hotel in Madrid quite like Hotel Europa- it offers the best location (right next to Puerta del Sol) and the best value for what you pay. This is the small hotel that has everything you need to make a visit to Madrid unforgettable! The staff go out of their way to accommodate your requests and the café gets you going throughout the day with good-quality food and beverages. Honestly, this is the place to stay!!
Stayed 1 night in Dec 2025

10/10 Excellent

Maritza

Stayed 3 nights in Dec 2025

10/10 Excellent

Maritza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time staying at this hotel and was even better than before. Cleanliness all around, the staff is very friendly and the bar/restaurant is a life saver. The hotel is right at the center of Puerta del Sol and the view from the room was spectacular. Location is the best! 100% recommend.
Room view
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Rosa

Stayed 2 nights in Dec 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The staff was outstanding all the time and the location was ideal. The room clean and Spotless....best to stay !
Stayed 2 nights in Dec 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There are many wonderful things to say about Hotel Europa. The location is incredible, the staff is fantastic, and the rooms are modern and comfortable.
Stayed 3 nights in Nov 2025