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Lusso

2.5 star property

Photo gallery for Lusso

Lobby
Exterior
Standard Studio
Shower, towels
Penthouse 1-Bedroom Apartment | Living area

Reviews

4.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Gym
  • Housekeeping

Explore the area

View map
Churchill Way, Macclesfield, England, SK11 6AB
  • Place, Silk Museum
    ‪5 min walk‬
  • Place, West Park Museum
    ‪11 min walk‬
  • Place, Moss Rose
    ‪2 min drive‬
  • Airport, Manchester (MAN)
    ‪30 min drive‬

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Studio (Penthouse)

Studio (Penthouse)

Studio (Penthouse)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Bedroom

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Penthouse 1-Bedroom Apartment

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Penthouse 1-Bedroom Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Macclesfield

With a stay at Lusso, you'll be centrally located in Macclesfield, within a 10-minute drive of Peak District National Park and Silk Museum. .This apartment is 0.7 mi (1.1 km) from West Park Museum and 1.3 mi (2.1 km) from Moss Rose.
View more Apartments in MacclesfieldOpens in a new window

What's nearby

  • Silk Museum - 5 min walk - 0.4 km
  • West Park Museum - 11 min walk - 0.9 km
  • Moss Rose - 2 min drive - 2.0 km
  • Peak District National Park - 7 min drive - 5.3 km
  • Old Trafford - 54 min drive - 37.9 km

Getting around

  • Macclesfield (XMZ-Macclesfield Train Station) - 7 min walk
  • Manchester Airport (MAN) - 31 min drive

Restaurants

  • ‪Porter's Prince of Wales - ‬1 min walk
  • ‪The Society Rooms - ‬5 min walk
  • ‪Panadero Lounge - ‬4 min walk
  • ‪The Castle - ‬5 min walk
  • ‪Button Warehouse - ‬5 min walk

About this property

Lusso

Lusso offers 81 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the apartment include a fitness center.
Stay in one of 81 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 5 per day)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Mobile key entry

Location highlights

  • In the city centre

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 81 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 5.00 per day(33 ft away; open 24 hours)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Lusso Apartment

Lusso Macclesfield

Lusso Apartment Macclesfield

Lusso Reviews

Reviews

4.6
Rating 10 - Excellent. 0 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 3 out of 8 reviews

4.8/10

Cleanliness

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, room comfort

Terrible. Avoid at all costs.

Turned up to the hotel to be told we didn’t have a booking. Zero empathy or customer service. I had driven 3 hours and myself and my 1 year old had no place to stay and hotels.com weren’t able to relocate us so had to drive home.
Stayed 1 night in Jun 2023

2/10 Terrible

Sally

Travelled with group
Disliked: Amenities, property conditions & facilities
Avoid if possible. We arrived and nobody was on reception so we tried the telephone number left on the desk. I even had trouble with this but eventually my friend connected only to be told by the manager of the property, Victoria, that we didn’t have a reservation and that there had been a customer cancellation (?!) They had no apartments available, couldn’t help. We had to drive home. We never got to see what it was like inside but there were a lot of comings and goings in reception of residents, none of whom spoke any English, so we couldn’t ask any of them for guidance as to what to do either and a whole pile of Amazon parcels left on the reception desk. The location is its only asset, as it is right in the heart of Macclesfield and close to the shops and Gawsworth Hall.
Stayed 1 night in Jun 2023

8/10 Good

Samaria

Business traveller
Disliked: Cleanliness
The room was dirty. The linen was dirty too. Im a night nurse i sleep during the day. Few minutes after s went to sleep the first day i checked in, someone came to my room and asked me to checkout. I told her i have just check in and i will be here for two more days. She went out to get me a key. They key was not working. went out again. Came bavk again to bring the key afteri had slept. She really disturbed me thst i hsd a problem to go bsck to sleep.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort

Fine for a nights stay

Reception was off when we arrived and asked the cleaner to let us in, we’re then told we hadn’t paid even though I showed my bank account - after a while we were let in however I called by the receptionist to say my payment still hasn’t gone through of which I diverted him back to Hotel.com for assistance. The cleanliness was so so the sick had bits in it and the hot water wasn’t very hot. Unfortunately it doesn’t come with the basis necessities such as shower gel or hairdryer, but if you just needs somewhere to sleep for the night it’s fine.
Stayed 1 night in Mar 2023

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness

Lusso - Dirty, Run Down & Bad Smells

It started off poor with the communication just not taking place. I had to phone a mobile phone multiple times prior to getting a response. I then was charged twice and still chasing payment. For a new building it is dirty and already in poor state of repair. The building smells of old curry the whole time even in the rooms. We had a penthouse, but basically a top floor room with nothing you would call special. Paid 180.00 for a standard room, with kitchen and dining area. The shower had no shower gel or soap for the sink, we ended up using the washing up liquid from the kitchen. This is very poor value for money and would never stay again
Damaged Bed
Stains and Damaged Furniture
Windows need a wash
Filthy Dirty
Stayed 1 night in Jul 2022

4/10 Poor

Janet

Travelled with family

Avoid

The place itself was adequate. It is in a good location for town. There is no Reception, it is an apartment building with self check in. The door mechanism was broken so didn’t need the code anyway. As the project isn’t quite finished there was some snagging here and there. Communication is via WhatsApp. No-one answers. Not once. There is supposed to be a £25 refundable fee, instead of taking £25, they took the cost of the stay again, when I had already paid via Hotels.com. I have rung them, WhatsApp’d and contacted them on Facebook. No response at all. Terrible. Do not give Lusso your card details.
Stayed 2 nights in Apr 2022

4/10 Poor

Kaye

Stayed 1 night in May 2022

8/10 Good

faye

Liked: Cleanliness, room comfort

Nice modern flat, admin needs improving

Good points- room great airy and bed comfy sheets and towels good quality. Shower nice and powerful. Had great tv with netflix too. Location close to town. Areas for improvement- arrival not great, arrived within checkin time suggested but couldnt get in had to ring mobile number noone answered. Finally got hold of someone but took then 11 min to arrive. Also info about stay lacking, should have welcome pack stating facilities etc even how to check out, had to keep ringing or texting the info number for help. Tip - text got instant reply, when ringing no answer. No info on parking, but public carpark opposite which was free after 6 or on sunday fyi. Room got hot but opening window was noisy for traffic, suggest maybe a sheet option as well as duvet in summer as well as fan for future summer guests I would stay here again now i understand how things work. We didnt use the kitchen but nothing to clean dishes with so bring that with u if using it. Tesco metro next door.
Stayed 2 nights in Aug 2021