Book Lucerne hotels

The cleanliness of the hotel was appalling. There’s an overwhelming smell that greets you as soon as you enter the building that sets the standard for the cleanliness of the rest of the stay that is to come:The linens from the towels to the sheets had stains throughout. Paint chipping off the wall in the bathroom and what I could only imagine was grease stains from previous guest on the barely filled toiletries in the shower. Thankfully the smell of the lobby only lingers into the hallways, from what I witnessed was caused by cussing staff dragging leaking garbage.The convenience of side entrances are not secured by any means. We travel with safety in mind and I did not even feel safe going out to my car unless I had my firearm on my person at all times. I’ve stayed at quality hotels in the past and this is by far the worst location I’ve ever been at, I would expect this from the super 8 next doors! We had to travel into a town for a funeral and thought this would be our best option. Despite our circumstances of funeral arrangements and choosing to leave early the hotel management would not extend us a refund! Buyers beware, if you attempt to checkout early at all you will still be charged for your entire trip!

Will stay there again

Lovely cottage. Great view! As described, easy transaction.

The parking lot is unlit and full of U-Haul rental trucks and large Asplundh tree trucks making it difficult at best to navigate their lot with a larger vehicle. Also had a broken toilet, really bad water pressure and towels that were stained and looked to be older than me(48yrs). The walls are paper thin as well so partying neighbors were up until at least 3am. In addition they are supposedly “non smoking” rooms, but room 113 smelled like someone had hot boxed an entire pack of unfiltered Camels 30 minutes before I checked in. No one at the desk to speak with about any of this so I will give a full report here. How anyone would give this place 5 stars is beyond me. 100% must be the owners leaving their own reviews. I would not recommend this place to my worst enemy.

This cabin is perfect for a weekend getaway. The host, Ed, was incredibly welcoming and thoughtful—he provided drinking water, butter, milk, and a few other staples, and even surprised us with a delicious carrot cake.It’s an ideal spot to relax with someone you love—whether you’re playing games, grilling, or simply enjoying the peaceful river just steps from the cabin. The hot tub was especially enjoyable at night and made the experience even more special.We’re already planning another trip back. Thanks so much, Ed!

Very friendly staff rooms Very clean excellent place to stay