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 Lucerne •1 Room
 Lucerne • 1 Room
Book online or call 1800 781 504 Phone Number

Mandarin Oriental Palace, Luzern

5.0 out of 5.0
Haldenstrasse 10, Lucerne, LU 1800 781 504
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Pets
Business
24/7 Desk
Multilingual
Concierge
More
Room type Options Nightly price Book
Photo of room
Junior Suite (Panoramic)
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Superior Room, Accessible
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Mandarin, Room
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room, Terrace, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, Terrace, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Superior Room
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, Lake View, Tower
1 King Bed
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Photo of room
Junior Suite, Terrace, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Suite, Balcony, Lake View
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Superior Room, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Accessible - Lake View Junior Suite
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Deluxe Room, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, Terrace, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Superior Room, Balcony, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, Balcony, Lake View
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Suite, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Deluxe Room, Balcony, Lake View
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to Lake Side Promenade

Popular property highlights

Pets allowed
24-hour business centre
24-hour front desk
Multilingual staff
Concierge services

With a stay at Mandarin Oriental Palace, Luzern, you'll be centrally located in Lucerne, steps from Lake Side Promenade and within a 10-minute walk of Loewenplatz. This luxury hotel is 0.6 mi (1 km) from Saint Peters Church and 1.2 mi (1.9 km) from Chapel Bridge.

Make yourself at home in one of the 136 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional features at this Belle Époque hotel include concierge services, wedding services, and a ballroom.

Grab a bite at Quai 10, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Lucerne? This hotel has 4725 square feet (439 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Mandarin Oriental Palace, Luzern

Haldenstrasse 10, Lucerne, LU 6006

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Total number of rooms - 136
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Library
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Year Built – 1906
  • Number of restaurants - 4
  • 24-hour business centre
  • Conference space size (feet) - 4725
  • Conference space size (meters) - 439
  • Number of meeting rooms - 4
  • Snack bar/deli
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Terrace
  • Couples/private dining
  • Ballroom
  • Children's games
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Snack bar/deli
  • Sofa bed
  • Free cribs/infant beds

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Mandarin Oriental Palace, Luzern offers 136 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and toilets with an electronic bidet. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Pay films
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Individually decorated
  • Pillow menu
  • TV size (measurement) inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Highchair
  • Toilet with electronic bidet
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Child-size bathrobes
  • Child-size slippers
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Quai 10 - Onsite restaurant.

MOzern Bar & Brasserie - Onsite brasserie. Guests can enjoy drinks at the bar. Open daily.

Minamo - Onsite sushi bar. Reservations are required. Open select days.

Colonnade - Onsite fine-dining restaurant. Reservations are required. Open select days.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Kayaking nearby

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 190.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of CHF 50 per pet, per day
  • Dogs only
  • Food and water bowls are available

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted.

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 50.00–50.00 for adults, and CHF 25.00–50.00 for children
  • Self parking fee: CHF 55 per day
  • Valet parking fee: CHF 55 per day
  • Pet fee: CHF 50 per pet, per day
  • Rollaway bed fee: CHF 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Luzern Palace
  • Palace Luzern
  • Palace Luzern Hotel
  • Palace Luzern Hotel Lucerne
  • Palace Luzern Lucerne

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars and is displayed on this page as 5 stars.

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