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SureStay Hotel by Best Western Beverly Hills West LA

2.5 star property

Photo gallery for SureStay Hotel by Best Western Beverly Hills West LA

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Exterior
Lobby
Restaurant
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View map
7721 Beverly Blvd, Los Angeles, CA, 90036
  • Place, The Grove
    ‪5 min walk‬
  • Place, Melrose Avenue
    ‪3 min drive‬
  • Place, Hollywood Walk of Fame
    ‪7 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
LYFE INN & SUITES by AGA - Beverly Hills
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.1 out of 5, Very good, 384 reviews
The price is AU$265
includes taxes & fees
1 Dec - 2 Dec
LYFE INN & SUITES by AGA - Beverly Hills

About the area

Los Angeles

With a stay at SureStay Hotel by Best Western Beverly Hills West LA in Los Angeles (Fairfax District), you'll be within a 5-minute drive of Hollywood Boulevard and Hollywood Walk of Fame. .This hotel is 0.4 mi (0.6 km) from The Grove and 6.6 mi (10.7 km) from Universal Studios Hollywood.

What's nearby

  • The Grove - 5 min walk - 0.5 km
  • Melrose Avenue - 3 min drive - 1.9 km
  • Hollywood Boulevard - 4 min drive - 3.0 km
  • Sunset Strip - 5 min drive - 3.7 km
  • Hollywood Walk of Fame - 7 min drive - 3.7 km

Getting around

  • Hollywood - Highland Station - 5 min drive
  • Glendale Transportation Center - 13 min drive
  • Los Angeles Intl. (LAX) - 51 min drive

Restaurants

  • ‪Benito's Taco Shop - ‬5 min walk
  • ‪Chill Since Pizza - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk
  • ‪American Beauty - ‬10 min walk
  • ‪The Win~Dow at The Grove - ‬10 min walk

About this property

SureStay Hotel by Best Western Beverly Hills West LA

Hotel with free breakfast, 8-minute walk to The Grove
SureStay Hotel by Best Western Beverly Hills West LA offers 36 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Los Angeles hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Make yourself at home in one of the 36 individually furnished guestrooms, featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to October 31:
  • Parking area
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Public bath

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Los Angeles Rodeway Inn
Rodeway Inn Hotel Los Angeles
Rodeway Inn Los Angeles
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway
Rodeway Inn Los Angeles Hotel
Rodeway Inn Hotel
Rodeway Inn Los Angeles Hotel Los Angeles
SureStay Hotel Best Western Beverly Hills West Los Angeles
SureStay Hotel Best Western Beverly Hills West
SureStay Best Western Beverly Hills West Los Angeles
SureStay Best Western Beverly Hills West
SureStay Beverly Hills West
Surestay By Beverly Hills West
SureStay Hotel by Best Western Beverly Hills West LA Hotel
SureStay Hotel by Best Western Beverly Hills West LA Los Angeles

SureStay Hotel by Best Western Beverly Hills West LA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1000 reviews
Rating 8 - Good. 292 out of 1000 reviews
Rating 6 - Okay. 244 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 103 out of 1000 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, room comfort
Loud outside of our window, shouting people at the bus stop, did not like that anyone could just walk into the building at any time from the garage. Did not feel real safe.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice, and the staff is friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Celina

Stayed 1 night in Jul 2025

2/10 Terrible

Sibel KURTOGLU

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Subject: URGENT Complaint – Child Injury, No Staff, Security Breach – Full Refund Request Booking #704889130 | Itinerary: 73137103274861 Dear Expedia Support, I am submitting a formal complaint regarding my stay in Los Angeles (June 12–15, 2025) due to multiple severe safety and service failures. 1. My child was injured in the hotel room – on June 13, while lying on the bed, my son sustained a bleeding facial injury due to dangerous furniture (bed structure or sharp edges). The bedsheets were stained with blood. I have attached photos. 2. On June 14, when we returned late at night, we were locked out of our room. There was no staff on-site, and only a handwritten note said “Front desk on break until further notice.” We waited outside for 3–4 hours with a child, unable to access our room. 3. The property was completely insecure – the exterior doors were left open to anyone, and there was no security or staff to control access. Anyone could enter from the street. This created a serious safety risk, especially at night. I tried to contact Expedia via chat multiple times, but your agents either ignored the issue or disconnected the conversation without resolution. I am requesting a FULL refund of $816.91 and a formal investigation into this property. It was unsafe, unmanaged, and dangerous for families. Please respond urgently. — Guest Name: Sibel Kurtoglu Confirmation Number: 704889130 Itinerary Number: 73137103274861 Check-in: June 12, 2025 Check-out: June 15,
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I asked for a handicapped room for my father who's in a wheelchair and didn't get one, and no table or chairs in the room to sit on. I had to chairs from the patio area.
Stayed 1 night in Jul 2025

10/10 Excellent

Raya

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Guadalupe

Stayed 1 night in May 2025

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only complaint I might have is the size of the room and that the bathtub did not have anti-slip coating other than that a nice hotel
Stayed 5 nights in Jun 2025

8/10 Good

jhonny alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
es bueno
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could tell that it's an older place, but it's been well maintained overall. But the rooms and above ground looks very nice...
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 2 nights in Jun 2025

4/10 Poor

Helen Catrece

Disliked: Staff & service, property conditions & facilities, room comfort

Old

The hotel is in dire need of renovation
Stayed 1 night in Jul 2025

6/10 Okay

anna marie

Stayed 1 night in Jun 2025

10/10 Excellent

Gianfranco

Stayed 1 night in Jun 2025

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, smelly, room

The room had unpleasant smell from a combination of old, smoke, mold, and chlorine. At first we thought it would improve with the windows open, but it did not. We had a late check in, so it was not easy to move out and find a different hotel. The next morning, a room attnendant offered a diffrent room, but guess what, it smelled the same. Also, the toilet flush was not completely working . We had to hold the lever a couple of mins before the water could go down. This was defimitely not a pleasant stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was hot and stuffy. The a/c unit was right beside the bed and had a very strong urine odor blowing out of it. We asked to be moved to a different room. The room we were moved had a very strong sewer smell coming out of the bathroom. Breathing that foul air is not acceptable. After the first night I tried to cancel the reservation, but the hotel would not refund my payment. Highly disappointing. Extremely unclean. Would never recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb service in this SureStay Best Western Beverly Blvd. special mention to Manager Joanna, Gina, Christy and Bridget! Big thank you ! Be coming back.
Stayed 7 nights in Jun 2025

8/10 Good

Stacy

Travelled with family, Business traveller
Liked: Cleanliness
clean and was great for our overnight stay
Stayed 1 night in Jun 2025

4/10 Poor

Lowell, San Diego

Travelled with family
Disliked: Property conditions & facilities
We stayed in a room that fronted on Beverly Blvd. Very noisy all night! The room needs two double pane windows to sound proof the room.
Stayed 1 night in Jun 2025