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Five Star Inn West Covina

2.0 star property

Photo gallery for Five Star Inn West Covina

Superior Room
Outdoor pool
Exterior
1 bedroom, premium bedding, desk, free WiFi
1 bedroom, premium bedding, desk, free WiFi

Reviews

5.2 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

View map
2748 E. Garvey Ave. South, West Covina, CA, 91791
  • Place, South Hills Country Club
    ‪3 min drive‬
  • Place, Azusa Pacific University
    ‪8 min drive‬
  • Place, California State Polytechnic University, Pomona
    ‪12 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite

Superior Studio Suite

Superior Studio Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Single Room, Non Smoking

1 bedroom, premium bedding, desk, free WiFi

Signature Single Room, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Five Star Inn West Covina Reviews

Reviews

5.2
Rating 10 - Excellent. 88 out of 547 reviews
Rating 8 - Good. 83 out of 547 reviews
Rating 6 - Okay. 87 out of 547 reviews
Rating 4 - Poor. 62 out of 547 reviews
Rating 2 - Terrible. 227 out of 547 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

6/10 Okay

Sonia

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Stayed 1 night in Jul 2025

10/10 Excellent

Jaylen

Liked: Amenities
Stayed 2 nights in Jul 2025

2/10 Terrible

Francisco, Casa Grande

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place smelled like cigarette smoke. Doors were falling apart place needed to be torn down and rebuilt. Area feels unsafe.
Stayed 2 nights in Jun 2025

8/10 Good

Claudiaangelica

Travelled with family
Liked: Amenities
They have some very nice rooms but there is some that aren’t that nice,
Stayed 1 night in Mar 2025

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Pool just needs to be cleaned more offten
Stayed 4 nights in Jun 2025

10/10 Excellent

trammel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 2 nights in May 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe and disgusting! Do not stay here!

Absolutely awful! Obvious shady deals going on. People sleeping in what looked like broken down vehicles in the parking lot. Turned on the tv and the very first channel was extreme adult content. Filthy conditions. Found hair in the shower, sink, and intertwined in the towels. Bottom of the bathroom door looked chewed up. Dirty floors. Shower curtain looked like there was blood on it. We reserved two rooms for two nights did not stay the second day. Decided we would rather drive all the way back to our home state after my daughter's wedding then have to stay another night. Couldn't wait to get out of there!
Stayed 2 nights in May 2025

10/10 Excellent

Kareem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, stuff there super nice and respectful It has free parking that’s great since I always rent.
Stayed 1 night in May 2025

4/10 Poor

Luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away

The room was horrible, the breakfast was not good at all.
Stayed 1 night in May 2025

2/10 Terrible

Victoria

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
So dirty. The floors, the walls, the bedding was probably not washed, cigarette burns in the bedding and the pillow cushions had yellow stains on them. Even the towels looked dirty, I didn’t feel comfortable sitting anywhere. I stayed a few hours and left and immediately took a shower. Will never return, would never recommend.
Stayed 1 night in May 2025

2/10 Terrible

Kathy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator looked like it hadn't been cleaned in 15 yrs, mattress hard as rock, dead bug on wall, no tissues or trash can
Stayed 10 nights in May 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service great room at the Travelodge West Co

It’s always a pleasure to stay here. The guys are awesome at the front desk always very accommodating and I highly recommend Travel a lot here in West Covina each and every time we will always stay here and be loyal customers because the guys here great.
Stayed 2 nights in May 2025

2/10 Terrible

Jennifer

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I wouldn't

I called before I came and asked for a When I entered the room it looks really good. It was large room. I had called early that day to say that I needed a downstairs room. I'm disabled but I don't like going to the disabled room because it's made for someone in a wheelchair. I have trouble walking and standing. I need a lot of counter space. The only room left available was the spa room. He said I could pay $20 more for the one night and then the second night he would comp. I thought that was fair so I was like okay. Upon closer inspection I could see that there was a burn hole in the comforter and the room smelled like smoke. Also it the doors and light switches were filthy! The spa tub was a jetted tub and around the Jets there was like some kind of spackle. When I went to hang my towel up the towel rack came out of the wall. I wasn't hanging on it or putting any pressure on it. I just went to hang my towel up. The people who work there could have cared less. They did nothing to help me and they were rude. There was only one light switch in the room by the door. There were no bedside lamps. There was no blow dryer even though it claimed to have one when I was reading about their amenities. I just would not stay here! I thought I would save a little money but you get what you pay for.
Stayed 2 nights in Apr 2025

6/10 Okay

Gary

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

trammel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tlimothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and free Continental breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Beatrice

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The manager was very accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Belen

Stayed 1 night in Mar 2025

10/10 Excellent

trammel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rose

Travelled with family
Disliked: Amenities
This place was so nasty and dirty ac cover was missing tv didn’t work. So much traffic with people and who knows what they were doing. Says it’s smoke free which rooms smelled like smoke and everyone was smoking. A lot of cats but that’s probably because they leave cat food for them
Stayed 2 nights in Mar 2025

2/10 Terrible

Mireya

Travelled with family
Disliked: Property conditions & facilities, room comfort

Never again

The hotel was dirty, smelly everything about the room. The towels were dirty stained will never go there again in my life.
Stayed 1 night in Mar 2025