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DoubleTree by Hilton London West End

4.0 star property

Photo gallery for DoubleTree by Hilton London West End

Hypo-allergenic bedding, in-room safe, laptop workspace
Exterior
Dinner served
Lounge
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
92 Southampton Row, London, England, WC1B 4BH
  • Russell Square
    ‪5 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area

Studio Suite, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 Queen Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

8.0 out of 10
Very good
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room, 1 Double Bed, Accessible

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About the area

London

With a stay at DoubleTree by Hilton London West End, you'll be centrally located in London, within a 5-minute walk of Russell Square and The British Museum. .This eco-certified hotel is 0.3 mi (0.5 km) from University College London and 0.5 mi (0.8 km) from Tottenham Court Road.

What's nearby

  • Russell Square - 5 min walk - 0.4 km
  • The British Museum - 6 min walk - 0.5 km
  • Leicester Square - 14 min walk - 1.3 km
  • Piccadilly Circus - 19 min walk - 1.6 km
  • Trafalgar Square - 3 min drive - 1.7 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 9 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪KFC - ‬1 min walk
  • ‪All Star Lanes - ‬1 min walk
  • ‪Trattoria Verdi - ‬1 min walk
  • ‪Hello Love - ‬1 min walk
  • ‪Swiss Butter - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Eco-certified hotel with a fitness center and a 24-hour front desk
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 261 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at Restaurant92, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge.
Restaurant92 - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Catalan, Chinese (Mandarin), English, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant92

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 367 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 104 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

SANDEEP, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Stayed 3 nights in May 2025

6/10 Okay

John

Travelled with group
Very noisy, even with ear plugs in from late night and early in morning constant banging noises, assuming from doors closing.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025

8/10 Good

Guy, MAIDENHEAD

Stayed 1 night in May 2025

8/10 Good

Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Initial room was worn with inadequate water flow in bathroom sink. Had to move to a second room. Second room was and upgrade and quite nice
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service, cleanliness, pro hospitality

Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Great room upgrade
Stayed 1 night in Apr 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff couldn’t do enough for us. Very attentive. Best Double tree hotel we’ve stopped at
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel, friendly and helpful. The room was lovely
Stayed 1 night in Apr 2025

8/10 Good

Frances

Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to wedt end and British museum as well as delightful Russell Swuare park.
Stayed 3 nights in Mar 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, we would definitely stay again

We had a great stay here. The location is perfect and the room was lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A nice hotel but unfortunately a couple of issues with our room. The curtain didn’t cover the window- it looked like the curtain rail was broken- so being on a main road with street lighting the room had a lot of light coming in at night which was very annoying. Also the TV didn’t work. We did report this to reception but it was sorted during our 2 night stay. Breakfast was nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Amazing stay this weekend staff v frindly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Great location ( walking distance from Euston station and Covent Garden). Friendly staff and hotel spotless. Would highly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

Yvonne

Stayed 3 nights in Feb 2025