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DoubleTree by Hilton London West End

4.0 star property

Photo gallery for DoubleTree by Hilton London West End

Exterior
Lounge
Lobby
Lunch, dinner and brunch served
Hypo-allergenic bedding, in-room safe, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
92 Southampton Row, London, England, WC1B 4BH
  • Place, Great Ormond Street Hospital for Children
    ‪3 min walk‬
  • Place, Russell Square
    ‪5 min walk‬
  • Place, The British Museum
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.6 out of 10
Excellent
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for King Accessible Room

Hypo-allergenic bedding, in-room safe, laptop workspace

King Accessible Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Accessible

Twin Room, Accessible

Twin Room, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

Family Room, 1 Queen Bed (Superior)

8.4 out of 10
Very good
(14 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Superior)

Deluxe Room, 1 King Bed (Superior)

Deluxe Room, 1 King Bed (Superior)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

7.2 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Superior)

Deluxe Room, 1 Queen Bed (Superior)

Deluxe Room, 1 Queen Bed (Superior)

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior Queen Room

  • Sleeps 2

View all photos for Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Superior King Room

  • Sleeps 2

View all photos for Family Superior Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Family Superior Room

  • Sleeps 3

View all photos for Deluxe Superior Queen Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe Superior Queen Room

  • Sleeps 2

View all photos for King Studio Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

King Studio Suite

  • Sleeps 3

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex, 1 King Bed

Duplex, 1 King Bed

Duplex, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Hypo-allergenic bedding, in-room safe, laptop workspace

Deluxe King

  • Sleeps 2

View all photos for Double Bed Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Double Bed Room

  • Sleeps 2

View all photos for Hidden 12/8/2025

Hypo-allergenic bedding, in-room safe, laptop workspace

Hidden 12/8/2025

  • Sleeps 2

View all photos for Premium King Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium King Room

  • Sleeps 2

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Single Room

  • Sleeps 1

View all photos for Accessible Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Accessible Twin Room

  • Sleeps 2

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Junior King Suite

Hypo-allergenic bedding, in-room safe, laptop workspace

Junior King Suite

  • Sleeps 2

View all photos for Accessible Deluxe Superior King Room

Hypo-allergenic bedding, in-room safe, laptop workspace

Accessible Deluxe Superior King Room

  • Sleeps 2

View all photos for Premium Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, laptop workspace

Premium Room With Two Double Beds

  • Sleeps 4

View all photos for DUPLEX DOUBLE DOUBLE NEW SPLIT LEVEL ROOM

Hypo-allergenic bedding, in-room safe, laptop workspace

DUPLEX DOUBLE DOUBLE NEW SPLIT LEVEL ROOM

  • Sleeps 2

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About the area

London

With a stay at DoubleTree by Hilton London West End, you'll be centrally located in London, within a 5-minute walk of The British Museum and Russell Square. .This hotel is 0.6 mi (0.9 km) from Royal Opera House and 0.7 mi (1.1 km) from Covent Garden Market.

What's nearby

  • Great Ormond Street Hospital for Children - 3 min walk - 0.3 km
  • Theatreland - 3 min walk - 0.3 km
  • Russell Square - 5 min walk - 0.4 km
  • The British Museum - 6 min walk - 0.5 km
  • University College London - 6 min walk - 0.6 km

Getting around

  • Holborn Underground Station - 4 min walk
  • Tottenham Court Road Station - 10 min walk
  • Heathrow Airport (LHR) - 61 min drive

Restaurants

  • ‪Nyx Breakfast - ‬2 min walk
  • ‪'The Level' Restaurant - ‬1 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Antalya Restaurant - ‬2 min walk
  • ‪Hello Love - ‬1 min walk

About this property

DoubleTree by Hilton London West End

Hotel with a restaurant, 5-minute walk to The British Museum
DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 261 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities including a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at The Writing Room, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge.
The Writing Room - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 35.95 per day)

Food and drink

  • Buffet breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Writing Room

Things to do

  • Bicycle rentals
  • Gym
  • Stereo
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (88 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Built in 1911

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

DoubleTree Hilton End
DoubleTree Hilton End Hotel
DoubleTree Hilton End Hotel London West
DoubleTree Hilton London West
DoubleTree Hilton London West End
DoubleTree London West End
Hilton DoubleTree London West
Hilton DoubleTree London West End
Hilton London West End
London West End Hilton
DoubleTree Hilton London West End Hotel
DoubleTree by Hilton London West End Hotel
DoubleTree by Hilton London West End London
DoubleTree by Hilton London West End Hotel London

DoubleTree by Hilton London West End Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 374 out of 1000 reviews
Rating 8 - Good. 325 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 61 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Claire

Travelled with partner
Disliked: Property conditions & facilities
The room was very very small
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanderley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and modern accommodations!
Stayed 1 night in Oct 2025

2/10 Terrible

john

Booked me
Stayed 1 night in Oct 2025

8/10 Good

Glyn

Liked: Cleanliness, property conditions & facilities
Slight delay staff very accommodating except bar staff - unenthusiastic! Room ok for price - no added extras like holiday inn Location good/convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, the gentleman who checked us in was polite, friendly and very helpful. Our room was everything we expected and more, lots of space, very clean and was very comfortable. If we are in the area again we will be sure to stay here.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Claude

Travelled with family
Liked: Cleanliness, staff & service
Nice location. Rooms very small. Lacked space for storage and for sitting down. Not super comfortable.
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the West End. Small but well equipped room. Excellent breakfast. The shower was a little erratic and the floor ended up soaking as the jets were spraying everywhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Mackenzie, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Checking in was easy and the staff was courteous. I appreciated the ability to check in even earlier than anticipated. The room was clean and met my needs.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kathie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, helpful staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed Our Stay

Second time staying here. Nice area. Great for souvenir shopping. Very close to the theater district and lots of wonderful food choices nearby. The hotel has a very nice breakfast buffet.
Stayed 3 nights in Aug 2025

6/10 Okay

Sonia

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with easy check in and our room was ready early on arrival. The cleanliness of room and little details like cookies at check in and a bowl of fruit in our room. Great breakfast. The hotel is in a great location too.
Stayed 1 night in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
had a great time
Stayed 3 nights in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Great Hotel, Exceptional service, breakfast and comfort. Very Impressed.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

SANDEEP, Fremont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and hospitality at the check in and the room was clean and a quiet location which allowed for a great rest. The breakfast service was excellent on the lower floor and all round was very pleased with the stay and hope to return one day on another visit!
Stayed 3 nights in May 2025

6/10 Okay

John

Travelled with group
Very noisy, even with ear plugs in from late night and early in morning constant banging noises, assuming from doors closing.
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2025