You needed better lighting around the property. Your receptionist desk was terrific, but you required clear instructions or information about the restaurant, the laundry team, and your guest. Times and menu, what they were serving, and when they would stop. They had hours for a late-night snack from 10 pm to 6 am. I called the number, but no one answered. I fell asleep that night without a meal. Please have instructions, menu, and hours listed clearly.
Secondly, the warmer for the eggs does not work. Every morning, it was cold when I got it to my plate. Please check the equipment. Staff and breakfast were accommodating and friendly at times. I did enjoy my stay, but please make some changes. It would be invaluable if you had a shuttle to the airport and back to the Hotel. I want to thank Ms. Fatima and Mr Kai for making my stay enjoyable and helpful. Thank you to them.