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Aparthotel

Mayfair House

5.0 star property

Photo gallery for Mayfair House

Presidential Penthouse | Private kitchen
Exterior
Presidential Penthouse | Terrace/patio
Presidential Penthouse | Private kitchen
Executive Apartment, 3 Bedrooms

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
22-28 Shepherd Street, London, England, W1J 7JH
  • Place, Piccadilly
    ‪2 min walk‬
  • Place, Park Lane
    ‪2 min walk‬
  • Place, Hyde Park
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪70 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Living room

Executive Apartment, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms

  • City view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 1 Bedroom

LCD TV, DVD player, iPod dock

Superior Apartment, 1 Bedroom

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Apartment, 2 Bedrooms

LCD TV, DVD player, iPod dock

Superior Apartment, 2 Bedrooms

  • City view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms

  • City view
  • 113 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Mayfair suite, 3 Bedroom Apartment

Mayfair suite, 3 Bedroom Apartment | Living area

Mayfair suite, 3 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 102 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free Wi-Fi

View all photos for Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

Signature Apartment, 1 Bedroom

  • City view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • City view
  • 58 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Presidential Penthouse

Presidential Penthouse | Living area

Presidential Penthouse

  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed
  • Free Wi-Fi

Similar properties

Exterior
Citadines Trafalgar Square London
London City Centre
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 3,874 reviews
The price is AU$387
includes taxes & fees
31 May - 1 June
Citadines Trafalgar Square London

About the area

London

With a stay at Mayfair House in London (London City Centre), you'll be a 4-minute walk from Piccadilly and 5 minutes by foot from Hyde Park. .This luxury aparthotel is 0.5 mi (0.9 km) from Buckingham Palace and 0.7 mi (1.1 km) from Piccadilly Circus.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Piccadilly - 2 min walk - 0.2 km
  • Park Lane - 2 min walk - 0.2 km
  • Green Park - 2 min walk - 0.2 km
  • Hyde Park - 4 min walk - 0.4 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • Green Park Underground Station - 5 min walk
  • London Victoria Station - 19 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Kayu - ‬2 min walk
  • ‪Shanghai Me - ‬2 min walk
  • ‪The Colony Club - ‬2 min walk
  • ‪Ferdi - ‬2 min walk
  • ‪Mamounia Lounge - ‬1 min walk

About this property

Mayfair House

Mayfair House offers 26 accommodations with washers/dryers and DVD players. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, bidets, and hair dryers.

This London aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 26 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (GBP 80 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed: GBP 65 per night

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with cable/satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 26 units
  • Connecting units available
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 65.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 300.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: GBP 80.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 65.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mayfair House Apartment

Mayfair House

Mayfair House Hotel London

Mayfair House London, England

Mayfair House London

Mayfair House Aparthotel

Mayfair House Aparthotel London

Mayfair House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 184 reviews
Rating 8 - Good. 52 out of 184 reviews
Rating 6 - Okay. 15 out of 184 reviews
Rating 4 - Poor. 10 out of 184 reviews
Rating 2 - Terrible. 9 out of 184 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service was first class from check in to check out. The staff were friendly and very competent and rooms were kept immaculately and great flexibility with service etc. It is situated in a great location for all the best that London has to offer and Shepherds Market is a great spot on its doorstep
Stayed 9 nights in Dec 2025

10/10 Excellent

Kajal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, friendly and helpful staff
Stayed 4 nights in Dec 2025

10/10 Excellent

Gemma, Arlington Heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights, family of 6. Special mention, Naim, did go above and beyond to make our stay memorable. He is the best
Stayed 2 nights in Dec 2025

10/10 Excellent

Stewart

Stayed 2 nights in Nov 2025

6/10 Okay

Renata

old property but no odor inside apt. big rooms, great shower, but A/C not working well . The location is amazing .
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan R

Disliked: Cleanliness, amenities, property conditions & facilities
Very unattractive hotel, with an overwhelming smell. Kept our windows open to try to air it out. The only good thing was the location.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
The apartment was cleaned very well every day. The gym was OK. I world stay here again.
Stayed 9 nights in Oct 2025

10/10 Excellent

Phil

Stayed 3 nights in Oct 2025

10/10 Excellent

ABDULRAHMAN

Travelled with family
Liked: Cleanliness, room comfort

Excellent location. If hotels are not preferred.

Air conditioning is very basic during summer not enough. Kitchen is good
Stayed 9 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
This property is very nice. The lobby was beautifully appointed.
Stayed 5 nights in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were lovely and very friendly. Check in was literally 3pm, not a second sooner-so a tad frustrating that you can’t really check in early. The place was clean and beautifully accommodating. One poor note is there was nowhere for me as a woman to do my hair curling with mirror access. I had to makeshift something. Otherwise, a lovely stay and would stay again. Thank you!
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness

Consider carefully

The cost for 4 nights was acceptable. But not for the accommodations when we got there. Wheelchair accessible was difficult. Not the entry but navigating the doorways and hallway were narrow. The kitchen was ok but needed a few more/different pans and utensils to use with them. Also instructions for the washer dryer. The whole area of the apartment was clean and comfortable. Beds were comfortable. Though it stated 4 kings, there was one queen and 2 kings. The bathrooms, one is attached to a bedroom and has big jacuzzi and shower, sink, toilet bidet, no grab bar and not outlets. Lighting is bad over mirror. One other is attached to bedroom but needs outlets and a better grab bar. The third bathroom is in the hallway. Needs grab bar in shower and shower floor is very slick. Also unit was on ground floor which is street level and people walking by on sidewalk were easily heard. Lots of street noise. The best was location if you what to see changing of the guard and the palace.
Stayed 4 nights in Jun 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.
Stayed 4 nights in May 2025

10/10 Excellent

Li Xin

Liked: Cleanliness, property conditions & facilities
Staffs are very helpful. Good location!
Stayed 1 night in May 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Apr 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y atención por parte del personal
Stayed 7 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.
Stayed 3 nights in Mar 2025

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Magaly

Liked: Cleanliness, property conditions & facilities
Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!
Stayed 4 nights in Dec 2024

10/10 Excellent

Zyead

Liked: Cleanliness, amenities, property conditions & facilities
Best apart hotel and location
Stayed 5 nights in Dec 2024

8/10 Good

Lua

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful experience at Mayfair House! The staff were so friendly, and we loved our apartment. It felt like the perfect combination of a private home rental experience with the amenities of a hotel. We hope to return soon.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth, Lansdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.
Stayed 6 nights in Aug 2024

2/10 Terrible

Pankaj

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.
Stayed 5 nights in Aug 2024

6/10 Okay

RYAN

Business traveller
Liked: Cleanliness, room comfort

Great apartments, no wifi

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.
Stayed 4 nights in Jun 2024