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Astoria Hotel

3.0 star property

Photo gallery for Astoria Hotel

Interior
Exterior
Triple Room, Ensuite (Double & Single Bed)
Quadruple Room, Ensuite
Triple Room, Ensuite (Double & Single Bed)

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping

Explore the area

View map
100 Sussex Gardens, Paddington, London, England, W2 1UH
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Gardens
    ‪7 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Triple Room, Ensuite (Double & Single Bed)

Triple Room, Ensuite (Double & Single Bed)

Triple Room, Ensuite (Double & Single Bed)

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room, Ensuite

Quadruple Room, Ensuite

Quadruple Room, Ensuite

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed OR 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Ensuite

Twin Room, Ensuite

Twin Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom

Single Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room Ensuite

  • Sleeps 2
  • Free Wi-Fi

Quadruple Room Ensuite

  • Sleeps 4
  • Free Wi-Fi

Twin Room Ensuite

  • Sleeps 2
  • Free Wi-Fi

Triple Room, Ensuite (Double & Single Bed)

  • Sleeps 3
  • Free Wi-Fi

Single Room With Shared Bathroom

  • Sleeps 1
  • Free Wi-Fi

Similar properties

Reception
Shakespeare Hotel
London City Centre
  • Free Wi-Fi
  • Games room
  • Breakfast available
  • Business services
3.6 out of 5, Good, 1,189 reviews
The price is AU$115
includes taxes & fees
24 May - 25 May
Shakespeare Hotel

About the area

London

A stay at Astoria Hotel places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. .This hotel is 0.7 mi (1.1 km) from Marble Arch and 1.3 mi (2.1 km) from Oxford Street.

What's nearby

  • The Grosvenor Victoria Casino London - 4 min walk - 0.4 km
  • Hyde Park - 7 min walk - 0.7 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Paddington Central - 9 min walk - 0.8 km
  • Marble Arch - 14 min walk - 1.2 km

Getting around

  • Paddington Underground Station - 5 min walk
  • London Paddington Station - 6 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪The Heron - ‬3 min walk
  • ‪The Dickens Tavern - ‬4 min walk
  • ‪The Monkey Puzzle - ‬1 min walk
  • ‪The Fountains Abbey - ‬3 min walk
  • ‪KFC - ‬4 min walk

About this property

Astoria Hotel

Astoria Hotel offers 13 accommodations with slippers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and toothbrushes and toothpaste. This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Stay in one of 13 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Featured amenities include multilingual staff and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Late check-in fee for check-in between 11:00 PM and 2:00 AM

Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Late check-out fee: GBP 15.0

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day
  • Late check-in fee for check-in between 11:00 PM and 2:00 AM
  • Late check-out fee: GBP 15.0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Astoria Hotel London

Astoria London

Astoria Hotel Hotel

Astoria Hotel London

Astoria Hotel Hotel London

Astoria Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 37 out of 488 reviews
Rating 8 - Good. 163 out of 488 reviews
Rating 6 - Okay. 167 out of 488 reviews
Rating 4 - Poor. 68 out of 488 reviews
Rating 2 - Terrible. 53 out of 488 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Michel

Liked: Staff & service, amenities
Overall, the room was comfortable. The main asset is the location. The staff were friendly and made the stay a good one.
Stayed 2 nights in Jan 2026

10/10 Excellent

katsuko

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service
Very clean and functional. Ok shared bathroom n small room but it was cheap and all I needed 👍
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

2/10 Terrible

Christie

Disliked: Cleanliness, amenities
Very small, outdated, I do not recommend
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Liked: Staff & service
The room, although snug was well appointed and bed comfy. The staff v helpful with parking The shower head was leaking and one of the shower doors was coming off the hinge. Some mould on the bottom of the shower door and bottl
Stayed 3 nights in Oct 2025

8/10 Good

Emma

Stayed 1 night in Sep 2025

8/10 Good

George

Business traveller
Liked: Staff & service
Thoughtful cleaning staff
Stayed 5 nights in Sep 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

khansa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel in itself was great, wonderful customer service. Location was convenient and ideal for outings and attractions. Only downside was that no communal area in hotel and no fridge in room. Room was airy and cool, didn’t need fans or ac as the windows enabled natural cooling. The room was lovely and spacious. Would recommend
Stayed 3 nights in Aug 2025

8/10 Good

Batool

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay! Very cozy and comfortable .
Stayed 4 nights in Jul 2025

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Francois

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really bad. avoid.

Too long to list all defecrs but it's grimy and dirty, bathroom in terrible state, broken, unlockable/unsafe balcony, no lift and super steep stairs, paper thin walls....reception is in the hotel next door...
Stayed 1 night in Jul 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We recieved amazing service from Salem! The property was not very clean and not modern, the bathroom was incredibly small, and there was no AC. The area around the Hotel was very nice. However, our highlight was amazing service from our Host Salem!
Stayed 3 nights in Jul 2025

6/10 Okay

sean

Stayed 2 nights in Jul 2025

10/10 Excellent

holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service
The floor was soaked.
Stayed 1 night in Jul 2025

8/10 Good

Iain

Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Awful Service and extreme heat

I called the hotel 4 days before our booking to organise early check in as we were going to an event at BST Hyde Park. Over the phone I was told that we could check in at 12pm rather than 2pm. On our arrival at 12pm we were told that there was no note about this on the booking. I asked the guy on the reception desk who was working when I made the call to book the early check in and it was himself. He said that our room had been moved and there was no note today it had even been arranged. We got changed in a small bathroom, let him know that our friends would need access to the room no later than 2. When they arrived the room was not ready till 3:30. We stayed in a family room on the top floor and there was one small fan that was fixed in the middle of a 35+ degree heatwave. If there had of been children staying this would have been a complete nightmare.
Stayed 1 night in Jun 2025

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely helpful staff and clean room

Lovely friendly staff at reception he was very helpful and let us check in half hour early which was a lovely bonus , they don’t have air con but the gentleman supplied us with 2 strong fans and carried one to the room for us. Room was lovely and clean obviously not 5* but still a lovely place to stay if you just doing the one or two nights.
Stayed 1 night in Jun 2025

6/10 Okay

sophie

Disliked: Amenities
Very tiny room. Dirty towels were on the floor of the shared bathroom & limited soaps for washing hands. The room got very hot as well & I didn’t feel it safe leaving the window open during the night. But it’s very close to Paddington station so is easy to get around London. Good for a one or two night stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels ive stayed in. I travel internationally almoest every year and the Astoria experience was one of the worst I've had. First, they tried to take us up to an attic room with stairs set at an angle akin to a ladder and we were suppose to get ou luggage up that. I protested that it wouldn't be possible. So they moved us to a closet of a room, they we could barely get ourselves into, with the luggage. And this for almost $200 for 2 people and 1 night. I DO NOT recommend for anyone who has problem with stair or enclosed spaces, especially with no air conditioning.
Stayed 1 night in Jun 2025

2/10 Terrible

Hashim

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The room in 4th floor without elevator , some times the water cutting at the shower. The location in active street so you can’t sleep at night.
Stayed 2 nights in Jun 2025

4/10 Poor

Martyna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean at all, didn’t feel very safe
Stayed 1 night in May 2025

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for the play off final, cracking location and the hotel even got in touch just to ask about check in due to the game, good standard, comfy and perfect place to stay for that kind of trip!
Stayed 1 night in May 2025