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The Castle Hotel, Conwy, North Wales

4.0 star property

Photo gallery for The Castle Hotel, Conwy, North Wales

Courtyard
Bar (on property)
Deluxe Historic Double Room (Four Poster)
Deluxe Historic Double Room (Four Poster)
Front of property – evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Business services

Explore the area

View map
High Street, Conwy, Wales, LL32 8DB
  • Place, Conwy Town Walls
    ‪1 min walk‬
  • Place, Conwy Quay
    ‪5 min walk‬
  • Place, Conwy Castle
    ‪6 min walk‬

Room options

View all photos for Classic Single Room, 1 Single Bed

Egyptian cotton sheets, premium bedding, individually decorated

Classic Single Room, 1 Single Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

Deluxe Historic Double Room (Four Poster)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room

Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Quay Hotel and Spa
Conwy
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is AU$300
includes taxes & fees
7 June - 8 June
Quay Hotel and Spa

About the area

Conwy

When you stay at The Castle Hotel, Conwy, North Wales in Conwy, you'll be on the riverwalk, within a 5-minute drive of Conwy Castle and Eryri National Park. .This hotel is 0.1 mi (0.1 km) from Plas Mawr and 0.2 mi (0.3 km) from Conwy Culture Centre.

What's nearby

  • Conwy Town Walls - 1 min walk - 0.2 km
  • Smallest House in Great Britain - 1 min walk - 0.2 km
  • Aberconwy House - 2 min walk - 0.2 km
  • Conwy Quay - 5 min walk - 0.4 km
  • Conwy Castle - 6 min walk - 0.6 km

Getting around

  • Conwy Station - 2 min walk
  • John Lennon Airport (LPL) - 85 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Archway Fish and Chips - ‬3 min walk
  • ‪KFC - ‬3 min drive
  • ‪Cafe Illy - ‬1 min walk
  • ‪Conwy Pantry - ‬1 min walk

About this property

The Castle Hotel, Conwy, North Wales

The Castle Hotel, Conwy, North Wales offers 27 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Castle Hotel, Conwy, North Wales has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1676
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are available for GBP 5 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.00 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Conwy

Castle Hotel Conwy

The Castle Hotel

The Castle Hotel Conwy

The Hotel, Conwy, Wales Conwy

The Castle Hotel Conwy North Wales

The Castle Hotel, Conwy, North Wales Hotel

The Castle Hotel, Conwy, North Wales Conwy

The Castle Hotel, Conwy, North Wales Hotel Conwy

The Castle Hotel, Conwy, North Wales Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 433 out of 680 reviews
Rating 8 - Good. 194 out of 680 reviews
Rating 6 - Okay. 38 out of 680 reviews
Rating 4 - Poor. 10 out of 680 reviews
Rating 2 - Terrible. 5 out of 680 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Amy

Staff were lovely as usual. Room was very disappointing. It was a superior room which had a bed too big for the room. Too much furniture and a rather large chair that you would need to move to get in the wardrobe. The windows overlooked walls. The bathroom had a bath with a shower over and a curtain instead of a screen !! Spacious but no surface to put anything on. Im g
Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Stayed 1 night in Jan 2026

8/10 Good

Rog

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Excellent service, excellent food in a historic hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Cenk

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Feb 2026

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Perfect location rooms beautiful and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Yes room was spotless staff very pleasant and can tell like there job hardworking .
Stayed 1 night in Jan 2026

10/10 Excellent

Andew

Stayed 3 nights in Jan 2026

8/10 Good

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, lovely clean room with lots of extras and a great evening meal in the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Ewa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, value for money, lovely staff.
Stayed 3 nights in Nov 2025

4/10 Poor

Mr james

Stayed 1 night in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
A must stay! Homely feel and all staff friendly and happy to help! Will be returning
Stayed 2 nights in Jan 2026

10/10 Excellent

Steve

Stayed 1 night in Jan 2026

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Lovely clean, central hotel
Stayed 1 night in Jan 2026

8/10 Good

Margaret Beryl

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, warm, friendly helpful staff. Food was good. Breakfast lovely.
Stayed 2 nights in Dec 2025

10/10 Excellent

H

Stayed 1 night in Jan 2026

10/10 Excellent

Clare

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good value, comfortable, friendly
Stayed 2 nights in Jan 2026

4/10 Poor

Mike

Stayed 1 night in Dec 2025

6/10 Okay

Natalie

Very noisy room. Dogs not controlled. Hotel was boutique style and stunning
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is situated right in the centre of Conwy so great for walking to all of the sights. A beautiful old building with lots of character and very nice bar and restaurant. The room we stayed in was spotlessly clean with stunning antique decor .There is also parking at the back with plenty of spaces and also across the road, parking for hotel guests too. The staff were all lovely and helpful and we absolutely loved our stay at the Castle and will definitely be back !
Stayed 1 night in Dec 2025

10/10 Excellent

Glenda

Travelled with partner
Liked: Cleanliness
Room was beautiful, hotel is lovely, 4 th stay now and will be back again Next year ⭐️⭐️⭐️
Stayed 1 night in Dec 2025