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The Empire Hotel & Spa

4.0 star property

Photo gallery for The Empire Hotel & Spa

Front of property – evening/night
2 restaurants, breakfast served
Indoor pool, outdoor pool, pool loungers
Lounge
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Llandudno North Shore Beach
    ‪2 min walk‬
  • Place, Promenade
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Llandudno

When you stay at The Empire Hotel & Spa in Llandudno, you'll be by the sea, within a 15-minute drive of Conwy Castle and Eryri National Park. .This spa hotel is 0.1 mi (0.1 km) from Llandudno ski slope and 0.1 mi (0.1 km) from Great Orme Tramway.

What's nearby

  • Llandudno ski slope - 1 min walk - 0.0 km
  • Llandudno North Shore Beach - 2 min walk - 0.2 km
  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km

Getting around

  • Llandudno Station - 13 min walk
  • Manchester Airport (MAN) - 94 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪St George's Hotel - ‬6 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Harvey's New York Bar & Grill - ‬4 min walk

About this property

The Empire Hotel & Spa

The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and safes. Beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and DVD players. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool.
Grab a bite at Watkins, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is included.
The front desk is staffed during limited hours. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Watkins - This restaurant serves breakfast, lunch, and dinner.
Poolside Restaurant - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno

Empire Llandudno

The Empire Hotel & Spa Hotel

The Empire Hotel & Spa Llandudno

The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 568 reviews
Rating 8 - Good. 146 out of 568 reviews
Rating 6 - Okay. 44 out of 568 reviews
Rating 4 - Poor. 4 out of 568 reviews
Rating 2 - Terrible. 1 out of 568 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jan 2026

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew Stuart

Travelled with partner
Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025

10/10 Excellent

CATHERINE

Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Stayed 2 nights in Nov 2025

8/10 Good

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good,room was spotless, pool, gym and sauna were fantastic.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nina

Stayed 2 nights in Oct 2025

8/10 Good

D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant and helpful. The staff on reception were particularly helpful. We were disappointed that the evening meal menu was a fixed price 4 course meal, with no a la carte options. The food was lovely but we really didn’t want a four course meal.
Stayed 2 nights in Oct 2025

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llandudno is like being home
Stayed 3 nights in Oct 2025

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah soule

Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely though showing signs of age . Could do with a face lift . I booked a manicure but only had a few colours and could not do french polish which was why o booked it in the first place so was very disappointed. Staff friendly and bed extremely comfortable
Stayed 4 nights in Sep 2025

6/10 Okay

Simon

Stayed 2 nights in Sep 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Mum and Dad have had an absolute amazing time.. Everything was completely wonderful! Myself and my siblings booked my Mum and Dad in for their special anniversary, and they couldn't fault a thing. They sincerely loved every single moment. My Mum said they will definitely be returning.. The staff can't do enough to help,so friendly and helpful,every single member. The room was simply beautiful,the food was outstanding. We are all so happy that you have all contributed to make this so very special. Thank You to you all..
Stayed 3 nights in Sep 2025

6/10 Okay

Bev

The only thing I didn’t agree with was there was only a four course meal on offer on a night time at £40 pp if you only wanted 2 courses it was still £40pp which I think is totally wrong.
Stayed 4 nights in Sep 2025

6/10 Okay

christopher

Liked: Staff & service, property conditions & facilities
Firstly when i checked in they gave me a very small room it was bot the room i booked ,i told the reception it was the wrong room and i was told all the rooms was standard ,i showed the room i went for on expedia.co.uk it was a much better room ,she trid to contact expedia.co.uk but they would not answer, so she tried the owners and they wanted to refund me but i did not want that because i wanted my holiday, then she offed me another room which was bigger and i had to except that,the porter told me it was for another couple but they would get the smaller room ,it looks like work out these rooms as first come first serve,i was very disappointed about it all but it didn't spoil my holiday
Stayed 7 nights in Sep 2025

10/10 Excellent

Barry

Stayed 2 nights in Jul 2025

8/10 Good

jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is everything in Llandudno and guaranteed this here.
Stayed 5 nights in Aug 2025